Reclaiming Trust in Caribbean Communications: Regional Strategies to Mitigate Robocalls and Messaging Fraud
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The Caribbean region faces rising threats from robocalls and messaging fraud, which undermine public trust and the effectiveness of communications. In this session, Bob Grant, Director of Product Management at iconectiv, will explore how CTU member states and regional operators are tackling these threats with evolving policy frameworks, regional coordination, and technology adoption. He will highlight industry best practices such as Do-Not-Originate lists, traceback cooperation, call analytics, and caller identity validation, as well as how iconectiv’s global experience in trusted communications can complement Caribbean-led solutions.
To connect with Bob during the OOCUR 20th Annual Conference, click here.
To learn more, visit the OOCUR 20th Annual Conference website.
Bob Grant
Principal Product Manager at iconectiv
Bob Grant, Director of Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for iconectiv foundational products across the TruOps® TruReach® and TruNumber® platforms.
He has served as a member of the Call Authentication Trust Anchor (CATA) Working Group under the North American Numbering Council (NANC) and oversaw the implementation of the Secure Telephone Identity Policy Administrator (STI-PA) role at iconectiv. This is a key operational role in the coordinated industry-driven efforts to prevent illegal robocalls in the United States.
Prior to joining iconectiv, Grant served as Channel Operations Director for Avaya where he held a Director position for The Alliance for Gray Market and Counterfeit Abatement (AGMA). A trade group focused on Promoting the Global Protection of Intellectual Property in the High-Tech Industry.
He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.