"Answering the Call’ – iconectiv Principal Solutions Engineer John Haraburda at Enterprise Connect 2020
iconectiv Principal Solutions Engineer John Haraburda will host a session on Tuesday, August 4th from 7:15-7:45 am during Enterprise Connect 2020’s exclusive breakfast briefing sessions.
The communications landscape is undergoing seismic shifts. New technologies have revolutionized the way brands and consumers connect and engage with one another. Now, with the constant accessibility and desire to access and exchange information simply, seamlessly and securely, consumer confidence in the authenticity of voice, text and data messages is declining due to the increasing number of fraudsters that are misusing and abusing communication networks.
The reality is that consumers can no longer be sure that the calls and text messages they receive are from legitimate businesses. The challenge will become that much greater once adoption of Rich Communications Services (RCS) expands to B2C communications.
Haraburda will explore what business can do today to ensure their business communications are properly verified so that they can continue to deliver a trustworthy and engaging experience to their customers.
Let’s connect - schedule a meeting with an iconectiv expert!
For More InformationClick Here
John Haraburda, Principal Solutions Engineer Director
John Haraburda, Principal Solutions Engineer Director at iconectiv, is responsible for managing critical business operations and spearheading business development to help customers solve real world problems. John supports the iconectiv TruNumber Protect and Routing solutions which bring network and margin optimization to operators around the world. By proactively addressing traffic in the operator network, iconectiv enables our customers to mitigate risk for fraud; maximize their margins and efficiencies; and optimize the performance of existing staff and systems.
John has extensive experience in bringing revenue assurance and fraud solutions to the global market. Prior to iconectiv, John served in roles as Product Line Management and Solutions Engineering; Head of Revenue Assurance and Fraud; and management positions in billing, program management and finance.
John holds a Master of Business in International Business from American University and a Bachelor of Arts from George Mason University.