"Answering the Call’ – iconectiv Principal Solutions Engineer John Haraburda at Enterprise Connect 2020

iconectiv Principal Solutions Engineer John Haraburda will host a session on Tuesday, August 4th from 7:15-7:45 am during Enterprise Connect 2020’s exclusive breakfast briefing sessions.

The communications landscape is undergoing seismic shifts. New technologies have revolutionized the way brands and consumers connect and engage with one another.  Now, with the constant accessibility and desire to access and exchange information simply, seamlessly and securely, consumer confidence in the authenticity of voice, text and data messages is declining due to the increasing number of fraudsters that are misusing and abusing communication networks.

The reality is that consumers can no longer be sure that the calls and text messages they receive are from legitimate businesses. The challenge will become that much greater once adoption of Rich Communications Services (RCS) expands to B2C communications.

Haraburda will explore what business can do today to ensure their business communications are properly verified so that they can continue to deliver a trustworthy and engaging experience to their customers.

Let’s connect - schedule a meeting with an iconectiv expert!