Answering the Call: Establish Customer Trust and Protect Your Brand Every Way You Communicate
In an age of robocalls and phone spam, consumers no longer want to pick up their phones. This creates havoc for businesses that are trying to reach their customers and prospects. iconectiv is the industry leader helping to restore trust in communications and help businesses reach their customers effectively across all channels – voice, text, and RCS/chatbots. Join us for an industry update on STIR/SHAKEN and steps your business can take to keep vital communication channels open.
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John Haraburda, Principal Solutions Engineer – Director
John Haraburda, Principal Solutions Engineer Director at iconectiv, is responsible for managing critical business operations and spearheading business development to help customers solve real world problems. John supports the iconectiv TruNumber Protect and Routing solutions which bring network and margin optimization to operators around the world. By proactively addressing traffic in the operator network, iconectiv enables our customers to mitigate risk for fraud; maximize their margins and efficiencies; and optimize the performance of existing staff and systems.
John has extensive experience in bringing revenue assurance and fraud solutions to the global market. Prior to iconectiv, John served in roles as Product Line Management and Solutions Engineering; Head of Revenue Assurance and Fraud; and management positions in billing, program management and finance.
John holds a Master of Business Administration in international business from American University and a Bachelor of Arts from George Mason University.