Responsibilities:

We are looking for a Sales Consultant who can support the promotion of iconectiv’s interests in Trusted Communications. Our focus is associated with providing services to toll-free Responsible Organizations (RespOrgs) in both the voice and messaging arenas, via our TruReach Toll-Free 8MS product.

In performing this role, the individual must develop strong working relationships with a variety of internal and external stakeholders, including business development, account management, product management, subject matter experts and engineering. The Presales role requires the individual to support solution definition with prospective customers and enable market, business and account development.  Additionally, the role will require the person to engage with product management and engineering to deliver Voice of Customer feedback and input to iconectiv’s Trusted Communications product roadmaps to support their evolution.

The individual should be able to articulate and communicate information effectively with diverse audiences and can translate subject matter terminology into business terms to support product positioning and opportunity development. 

Requirements:

• Familiarity with the challenges facing RespOrgs, and their customers, to enable and support their toll-free product offerings.
• Capability to develop and maintain a high level of technical knowledge pertinent to the US toll-free ecosystem.
• Ability to position iconectiv products against those of our competitors by highlighting their technical and business value.
• Experience in engaging prospective customers to nurture and shape opportunity development via interactions at CxO level through to hands-on technical staff.
• Ability to support the sales team in developing and managing Technical and/or Territory Account Plans.
• Can work remotely within the Eastern/Central Time Zones.
• Ability to travel on an occasional basis for short periods of time.

Additional Skills:

• Minimum 5 years of directly related work experience with US toll-free service acquired at a Tier 1 Carrier, Transport Reseller, CPaaS provider, or Call Center provider. 
• Familiarity with RESTful API interfaces as it relates to telephony provisioning systems.
• Familiarity with toll-free provisioning flows and the toll-free RespOrg port process (ROC). 
• Ability to understand a mature provisioning platform and work with a small engineering team to resolve issues and assist with customer enhancement requests.
• Excellent presentation and communication skills, including experience speaking at industry events.
• Strong telecommunications industry knowledge, including voice & messaging services, security and fraud prevention.
• Demonstrative ability to develop and build successful consultative business relationships.
• Leadership and decision-making skills.
• Bachelor's Degree or equivalent experience.