solving problems, billions of connections at a time

Communication is our lifeblood. It’s what makes the world run and gives our lives meaning. Though technology evolves, the need to connect never changes. While technological advances make communications simpler and more ubiquitous, interconnecting it across the infrastructure and delivering it to the right person is enormously complex. Efficiently interconnecting disparate applications, networks and devices is critical in a world without boundaries. A world where accessing and exchanging information anywhere, anytime is simple, seamless and secure. That’s what iconectiv does better than anyone. See how our platforms can help you address the communication challenges you face every day.

initiatives

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identity

how we enable trusted digital identity

With digital transformation impacting almost all facets of people’s personal and professional lives, protecting the digital identity of consumers and businesses is of utmost importance. While an individual’s digital identity is comprised of several data points, the phone number has quickly emerged as the key personal identifier globally.

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totsco

trusted switching in the UK

As a Managed Access Provider, we provide the critical link between the internal operations of Communications Providers (CPs) and the TOTSCo One Touch Switch Hub. Our Managed Access Gateway (MAG) simplifies and expedites the entire switching process by providing real-time coordination between gaining and losing broadband services providers. 

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join the mission

In a world where trust is fragile, identity is priceless and fraud lurks in darkness, the highly intelligent iconectiv Operativ Task Force uses industry know-how and unparalleled problem-solving to conquer real-world communications challenges simply, seamlessly and securely. Take a look at the missions they have already solved.

iconectiv's solutions

With digital transformation impacting almost all facets of people’s personal and professional lives, our solutions help support the protection of digital identities, especially emphasizing the significance of phone numbers in global identification. iconectiv offers robust infrastructure and fraud prevention measures to ensure operational continuity and regulatory compliance. By providing efficient access to reliable systems and processes, iconectiv aids businesses in optimizing operational efficiencies, improving network planning and maximizing revenue impact.

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solutions

iconectiv news

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Mission Universal Routing: optimized call and text delivery with seamless connectivity

Seamless and reliable communications is crucial, especially for telecom providers that rely on efficient routing to maintain customer satisfaction. Mission Universal Routing focuses on how the iconectiv Operativ Task Force streamlines communications by optimizing call and text delivery.The challenge? Misrouted traffic can lead to dropped calls and undelivered text messages. This impacts customer satisfaction and also affects revenue. Customer verification must be quick and accurate to ensure calls and messages are delivered in a timely manner and meet customer expectations. Agent Inspire steps in to tackle this challenge by integrating real-time, accurate data, enabling telecom providers to deliver calls and texts through the most cost-effective routes. Check out the video to…
Jan 7, 2025
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Mission Fintech AML: ensuring compliance with anti-money laundering regulations

In today’s regulatory landscape, financial institutions face increasing pressure to comply with Anti-Money Laundering (AML) requirements to prevent illegal activities and safeguard their clients. Mission Fintech AML spotlights the iconectiv Operativ Task Force’s efforts to assist a national bank in meeting these stringent regulations while leveraging digital identity and call routing solutions.The problem? Financial institutions must adhere to strict AML regulations, but ensuring compliance without disrupting customer experience is a challenge. Enter Agent Inform, who is tasked with implementing a seamless call routing and digital identity solution to help the bank comply with AML standards while preventing fraudulent activities.Check out the video to see how Agent Inform tackles…
Dec 10, 2024
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Broadband Nation Expo 2024: it’s about internet, not fiber

With millions of Americans still without high-speed broadband connectivity options, the government has stepped in to close the digital divide to the tune of $42 billion. Now, the industry is faced with figuring out where and how that money is best spent. While fiber optics remains the gold standard in the eyes of the government and the National Telecommunications and Information Administration (NTIA) for internet infrastructure, there’s an increasing realization that the priority should be universal connectivity whether through fiber, Fixed Wireless Access (FWA) or satellite. This idea of whether getting everyone connected should take precedence over the method used was at the heart of last month’s Broadband Nation Expo 2024. Fiber is preferred for its high speed and scalability;…
Nov 25, 2024
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Mission Fintech Alerts: protect bank customers with fast fraud notifications

In today’s digital landscape, securing customer accounts is more critical than ever, especially for financial institutions. Mission Fintech Alerts highlights the iconectiv Operativ Task Force’s efforts to enhance security for a national bank struggling with effectively alerting customers about potential fraud in the moments that matter.The problem? Fraud can occur within moments, and delays in alerting customers can give fraudsters more time to exploit compromised accounts.Enter Agent Inspire, who is tasked with creating a reliable and efficient fraud alert routing system to ensure alerts are delivered quickly, allowing customers to take immediate action, such as freezing their accounts or disputing unauthorized charges.Check out the video to see how Agent Inspire resolves this challenge…
Nov 21, 2024
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STI-GA’s renewed partnership with ATIS and iconectiv to strengthen robocall mitigation

SDxCentral recently featured STI-GA's renewed agreements with ATIS and iconectiv, spotlighting their essential roles in advancing the SHAKEN framework. These partnerships empower service providers to ensure Caller ID accuracy and offer a more reliable telecom experience for consumers. As illegal robocalling continues to challenge the industry, ATIS and iconectiv’s ongoing commitment to SHAKEN reinforces a secure, adaptable and consumer-focused approach to call authentication and trust in communications.Dive into SDxCentral’s report to discover how this collaboration is paving the way for a safer communication landscape for all. Learn more here.
Nov 7, 2024

curious about our platforms?

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Count on iconectiv’s cloud-based Software as a Service (SaaS) and trusted communications platforms for your most critical network and operations management, numbering, B2C communications and fraud prevention needs.

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iconectiv - the LNPA for the United States

As the Local Number Portability Administrator (LNPA) for the United States, iconectiv manages the nation’s Number Portability Administration Center (NPAC). The largest system of databases of ported phone numbers in the world, the U.S. NPAC includes more than 500 million phone numbers for ~1600 service providers, service bureaus and providers of telecom-related services.

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NPAC callout

join our team

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Cathy McMahon
I chose to work at iconectiv primarily because of the integrity and dedication of the people with whom I’d be working. I also was excited to be part of a major industry transition with the NPAC project.
Cathy McMahon
Senior Director Account Management
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Peter Ford
I was impressed by iconectiv’s success in North America and the opportunity to build the business in EMEA. Operating like a start-up within a mature organisation is not without its challenges but it’s great to be part of such a vibrant sales team.
Peter Ford
Executive Vice President, Information Solutions Business
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Angelica Ford
Customer satisfaction is my biggest motivator. Being able to work closely with telecom regulators to enact new regulations that result in an increase in portability transactions, means that consumers are better served and we are accomplishing our goals.
Angelica Ford
Sr. Account Director

latest jobs

Sr. Network Engineer-Fortinet Certified

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IT Operations Analyst I

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Product Manager

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Senior System Engineer

Hybrid, Bridgewater, NJ