solving problems, billions of connections at a time

Communication is our lifeblood. It’s what makes the world run and gives our lives meaning. Though technology evolves, the need to connect never changes. While technological advances make communications simpler and more ubiquitous, interconnecting it across the infrastructure and delivering it to the right person is enormously complex. Efficiently interconnecting disparate applications, networks and devices is critical in a world without boundaries. A world where accessing and exchanging information anywhere, anytime is simple, seamless and secure. That’s what iconectiv does better than anyone. See how our platforms can help you address the communication challenges you face every day.

initiatives

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identity

how we enable trusted digital identity

With digital transformation impacting almost all facets of people’s personal and professional lives, protecting the digital identity of consumers and businesses is of utmost importance. While an individual’s digital identity is comprised of several data points, the phone number has quickly emerged as the key personal identifier globally.

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totsco

trusted switching in the UK

As a Managed Access Provider, we provide the critical link between the internal operations of Communications Providers (CPs) and the TOTSCo One Touch Switch Hub. Our Managed Access Gateway (MAG) simplifies and expedites the entire switching process by providing real-time coordination between gaining and losing broadband services providers. 

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join the mission

In a world where trust is fragile, identity is priceless and fraud lurks in darkness, the highly intelligent iconectiv Operativ Task Force uses industry know-how and unparalleled problem-solving to conquer real-world communications challenges simply, seamlessly and securely. Take a look at the missions they have already solved.

iconectiv's solutions

With digital transformation impacting almost all facets of people’s personal and professional lives, our solutions help support the protection of digital identities, especially emphasizing the significance of phone numbers in global identification. iconectiv offers robust infrastructure and fraud prevention measures to ensure operational continuity and regulatory compliance. By providing efficient access to reliable systems and processes, iconectiv aids businesses in optimizing operational efficiencies, improving network planning and maximizing revenue impact.

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solutions

iconectiv news

article

Mission Telco Voice Traceback: Stopping fraud at the source

In today’s digital landscape, protecting communications networks from fraudulent activity is more critical than ever. Mission Telco Voice Traceback highlights the iconectiv Operativ Task Force’s efforts to help a European country trace and eliminate fraudulent voice traffic at its source.The problem? Fraudulent robocalls and scam calls had been infiltrating the country’s public voice network, making it difficult to track down bad actors and stop illegal activity.Agent Inform steps in to handle this challenge by implementing a traceback solution to help identify the origin of fraudulent voice calls and prevent them from being delivered to the intended recipient.Check out the video to see how Agent Inform resolves this challenge by leveraging call authentication and traceback methodologies,…
Jun 17, 2025
article

iconectiv Sponsors Software Section in 2025 Inside Towers Buyers Guide

The 2025 Inside Towers Buyers Guide, powered by Tower-Pro.com, is a comprehensive online directory connecting buyers with vendors across digital infrastructure—including fiber, power, software and tower services.As sponsor of the Software section, iconectiv is featured for its TruOps Common Language platform, which helps tower companies standardize location data, promote available sites and support smarter network planning using tools like CLLI Codes.Explore the full guide here.
Jun 20, 2025
press release

iconectiv’s Sarah Halko Named Co-Chair of ATIS SNAC

Harnesses Expertise and Toll-Free Industry Leadership Role to Advance Key Initiatives, Strengthen Trust in this Critical Communications ChannelBRIDGEWATER, NJ – June 19, 2025 – iconectiv today announced that the company’s Director of Regulatory and Industry Relations, Sarah Halko, has been appointed co-chair of the ATIS SMS/800 Number Administration Committee (SNAC), where she will lead critical industry initiatives focused on restoring and maintaining consumer trust in toll-free voice and messaging communications. Halko will serve a two-year term effective May 2025 until May 2027 in a role that was previously held by iconectiv Senior Account Director Mike Gilbert.As part of the Alliance for Telecommunications Industry Solutions (ATIS), SNAC supports initiatives that ensure the integrity…
Jun 19, 2025
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Transforming customer engagement with secure RCS messaging

Although it’s been around for more than a decade, Rich Communication Services (RCS) is finally having its moment in the spotlight by actively revolutionizing the telecom landscape and establishing messaging as the cornerstone of consumer engagement and commerce. The impact of RCS is evident in its rapid adoption. In 2024, for example, brands significantly embraced RCS, with usage growing by 111% during Black Friday and Cyber Monday compared to 2023. In addition, brands that used RCS saw open rates of 53%, supported by verified and authenticated senders, highlighting its effectiveness in consumer engagement. Furthermore, RCS is expected to generate 18% of operators' business messaging revenue globally by 2029, underscoring its growing significance in the telecom ecosystem.In this five-part…
Jun 9, 2025
article

Key Takeaways from Connect (X) 2025

Connect (X) offered a close-up look at the wireless industry, from the rollout of 5G infrastructure to smarter networks and AI-driven operations. The event highlighted emerging technologies, and how communications service providers (CSPs) are actively deploying this to meet today’s connectivity demands.5G remained a central theme, but this year’s conversations moved beyond potential into implementation. CSPs are actively expanding 5G networks through both upgrades to existing sites and new tower builds. Innovations like network slicing and edge computing were a focus, demonstrating how this technology can be leveraged to enhance speeds and connectivity. These capabilities enable highly customized, low-latency services that support industries like healthcare, logistics and manufacturing,…
Jun 5, 2025

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Count on iconectiv’s cloud-based Software as a Service (SaaS) and trusted communications platforms for your most critical network and operations management, numbering, B2C communications and fraud prevention needs.

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iconectiv - the LNPA for the United States

As the Local Number Portability Administrator (LNPA) for the United States, iconectiv manages the nation’s Number Portability Administration Center (NPAC). The largest system of databases of ported phone numbers in the world, the U.S. NPAC includes more than 500 million phone numbers for ~1600 service providers, service bureaus and providers of telecom-related services.

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NPAC callout

join our team

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lloyd
I enjoy working alongside industry experts who bring deep knowledge and fresh ideas. We face every challenge with a focus on delivering the right solution at the right time, we are always looking ahead to see what challenge we can solve next.
Lloyd Tjom
Account Management Sales Director
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sangeeta roy
Leading a high-impact organization where each team member drives excellence excites me. Together, we solve complex challenges, improve customer experience, and strengthen business continuity—bringing clarity and real value through excellent service.
Sangeeta Roy
Senior Director Customer Service
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karthik
I am proud of a company-wide initiative my team successfully led, which delivered improvements for both internal operations and customer-facing systems. This effort opened growth opportunities and enhanced the efficiency of key business processes.
Karthik Muruganathaswamy
Senior Director Information Security

latest jobs

Program Management

Hybrid, Bridgewater, NJ

Software Developer, Database and Tools Engineer

US/Remote

Senior Security Engineer

US/Remote

Senior Quality Assurance Test Engineer

Hybrid, Bridgewater, NJ

Telecom, Number Porting Product Owner

US/Remote