solving problems, billions of connections at a time

Communication is our lifeblood. It’s what makes the world run and gives our lives meaning. Though technology evolves, the need to connect never changes. While technological advances make communications simpler and more ubiquitous, interconnecting it across the infrastructure and delivering it to the right person is enormously complex. Efficiently interconnecting disparate applications, networks and devices is critical in a world without boundaries. A world where accessing and exchanging information anywhere, anytime is simple, seamless and secure. That’s what iconectiv does better than anyone. See how our platforms can help you address the communication challenges you face every day.

initiatives

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identity

how we enable trusted digital identity

With digital transformation impacting almost all facets of people’s personal and professional lives, protecting the digital identity of consumers and businesses is of utmost importance. While an individual’s digital identity is comprised of several data points, the phone number has quickly emerged as the key personal identifier globally.

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totsco

trusted switching in the UK

As a Managed Access Provider, we provide the critical link between the internal operations of Communications Providers (CPs) and the TOTSCo One Touch Switch Hub. Our Managed Access Gateway (MAG) simplifies and expedites the entire switching process by providing real-time coordination between gaining and losing broadband services providers. 

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join the mission

In a world where trust is fragile, identity is priceless and fraud lurks in darkness, the highly intelligent iconectiv Operativ Task Force uses industry know-how and unparalleled problem-solving to conquer real-world communications challenges simply, seamlessly and securely. Take a look at the missions they have already solved.

iconectiv's solutions

With digital transformation impacting almost all facets of people’s personal and professional lives, our solutions help support the protection of digital identities, especially emphasizing the significance of phone numbers in global identification. iconectiv offers robust infrastructure and fraud prevention measures to ensure operational continuity and regulatory compliance. By providing efficient access to reliable systems and processes, iconectiv aids businesses in optimizing operational efficiencies, improving network planning and maximizing revenue impact.

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solutions

iconectiv news

article

Forbes: The role of mobile phone numbers in digital identity verification

In a recent Forbes Technology Council article, Peter Ford of iconectiv highlights the enduring importance of mobile phone numbers in digital identity verification: "While much of the focus is on artificial intelligence and biometrics, the phone number will continue to prevail as a primary digital identifier," Ford explains. "Mobile phone numbers anchor the identities of over 3 billion people. Let’s not underestimate their power in providing a dependable, scalable solution for customer authentication, since phone numbers remain constant and consistent regardless of provider changes or physical location."As cybersecurity threats evolve, Ford emphasizes that mobile numbers remain a trusted tool for secure digital interactions.Read the full article here.
Feb 12, 2025
press release

iconectiv revolutionizes outbound voice communications with new compliance-centric TruOps TRA Telemarketing Data Source (TDS) solution

Available Now, TDS Addresses TCPA Challenges While Fostering Efficient OutreachBRIDGEWATER, NJ – February 6, 2025 – Businesses relying on telephone outreach face a critical challenge: ensuring compliance with the Telephone Consumer Protection Act (TCPA) while maintaining efficiency and cost-effectiveness. To help navigate the evolving contact data and regulatory landscapes, iconectiv today announced enhancements to iconectiv TruOps TRA Telemarketing Data Source (TDS), the ultimate solution for complying with the TCPA and optimizing outbound voice-based consumer engagement strategies.TDS empowers call centers, financial services, telemarketers, debt collectors and other businesses dependent on outbound voice communications to enhance call campaign efficiency while ensuring strict adherence…
Feb 6, 2025
article

iconectiv’s TruNumber Protect Platform Wins Gold for Robocall Mitigation Innovation

Juniper Research has announced the winners of the 2025 Future Digital Awards for Telco Innovation, honoring groundbreaking advancements in telecommunications.iconectiv’s TruNumber Protect Platform won Gold in the Robocall Mitigation Innovation category, recognizing its effectiveness in helping service providers detect and prevent fraudulent calls. By leveraging real-time intelligence and advanced analytics, TruNumber Protect enhances call security and protects consumers from robocall scams.For more details, read the full announcement here.
Jan 30, 2025
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PR 360: navigating a new age of scams with Chris Drake

Chris Drake, SVP at iconectiv, speaks on PR 360 about the evolving tactics of scammers in an AI-driven world. He covers key topics such as new regulations addressing robocalls, the increase in text fraud and how businesses can protect their digital identities.Learn more here.
Jan 15, 2025
article

Mission Universal Routing: optimized call and text delivery with seamless connectivity

Seamless and reliable communications is crucial, especially for telecom providers that rely on efficient routing to maintain customer satisfaction. Mission Universal Routing focuses on how the iconectiv Operativ Task Force streamlines communications by optimizing call and text delivery.The challenge? Misrouted traffic can lead to dropped calls and undelivered text messages. This impacts customer satisfaction and also affects revenue. Customer verification must be quick and accurate to ensure calls and messages are delivered in a timely manner and meet customer expectations. Agent Inspire steps in to tackle this challenge by integrating real-time, accurate data, enabling telecom providers to deliver calls and texts through the most cost-effective routes. Check out the video to…
Jan 7, 2025

curious about our platforms?

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Count on iconectiv’s cloud-based Software as a Service (SaaS) and trusted communications platforms for your most critical network and operations management, numbering, B2C communications and fraud prevention needs.

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iconectiv - the LNPA for the United States

As the Local Number Portability Administrator (LNPA) for the United States, iconectiv manages the nation’s Number Portability Administration Center (NPAC). The largest system of databases of ported phone numbers in the world, the U.S. NPAC includes more than 500 million phone numbers for ~1600 service providers, service bureaus and providers of telecom-related services.

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NPAC callout

join our team

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Cathy McMahon
I chose to work at iconectiv primarily because of the integrity and dedication of the people with whom I’d be working. I also was excited to be part of a major industry transition with the NPAC project.
Cathy McMahon
Senior Director Account Management
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Peter Ford
I was impressed by iconectiv’s success in North America and the opportunity to build the business in EMEA. Operating like a start-up within a mature organisation is not without its challenges but it’s great to be part of such a vibrant sales team.
Peter Ford
Executive Vice President, Information Solutions Business
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Angelica Ford
Customer satisfaction is my biggest motivator. Being able to work closely with telecom regulators to enact new regulations that result in an increase in portability transactions, means that consumers are better served and we are accomplishing our goals.
Angelica Ford
Sr. Account Director

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