Principal - Industry Solutions
Responsibilities:
Responsible for representing iconectiv and its services at various industry forums, in customer engagements, and at various trade events. Shares expertise in iconectiv services and products with customers, users, and industry bodies. Engages with various levels in the iconectiv organization–from the executive management team to the technical team–to analyze problems and to lead the implementation of solutions and strategies. Includes supporting existing production systems and services.
Additionally, responsible for representing industry and customer voices in the decision-making process and overall strategy of iconectiv to develop existing and future products and services. Responsible for leading external engagements related to implementation of strategic initiatives.
Requirements:
- Exceptional customer relationship skills and ability to interact with various levels of customer and industry staff, from technical to managerial
- Established relationships with or participation in telecom industry forums or associations, including past or current leadership positions
- Deep experience with telephone number portability processes
- Experience managing transition of large software-based services from one vendor to another
- Demonstrated ability to interact with federal or state regulatory bodies
- Proficiency with Microsoft Office products
- Excellent written and oral communication skills
- Experience presenting to large groups
- Solid collaboration skills
- Ability to interact with all levels of the iconectiv organization, from technical staff to the CEO
- Comfortable working in a changing environment with tight schedules and varied assignments
- B.S. Computer Science, Engineering, Computer and Information Science or equivalent with 20+ years of experience in carrier operations, telephone number administration, number portability, regulatory, and/or related industry forums and associations
- Up to 50% of travel required based on business needs
- U.S. Citizenship Required
Additional Skills:
- Experience working on software systems
- Background in requirements gathering, analysis, and documentation through working with end users, engineers, and developers