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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Workshop Series Examines Global Measures to Restore Consumer Trust in Communications

Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. With the successful launch of STIR/SHAKEN in the U.S., robocalls are now in a continued decline. As the policy administrator of STIR/SHAKEN, iconectiv's Chris Drake, alongside global leaders, will join the International Telecommunication Union (ITU) workshop series—improving the security of signaling protocols—to provide an update on the rollout of the STIR/SHAKEN framework in the U.S. and how legitimate, global businesses benefit.
Nov 22, 2021
press release

Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications

In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. In a recent Network Media Group panel, experts from CTIA, iconectiv and T-Mobile explain how the Secure Telephone Identity Governance Authority (STI-GA) policy change is helping simplify the verification of voice calls—including toll-free numbers—for all legitimate callers.
Nov 16, 2021
press release

How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue

Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. During this USTelecom Webinar, iconectiv will explain the concept of numbering intelligence—a data routing and rating framework that simply and seamlessly determines which phone numbers belong to which phone companies.
Nov 9, 2021
press release

Registered Caller Offers Companies Expanded Options to Take Advantage of STIR/SHAKEN for Verifying Caller Information

Today, the Secure Telephone Identity Governance Authority (STI-GA) announced a new era of STIR/SHAKEN functionality, expanding caller ID authentication reach with the use of delegate certificates and by allowing Resp Orgs to directly join the SHAKEN ecosystem. Registered Caller—the collaborative industry initiative facilitated by CTIA and iconectiv—will operationalize this process by providing a trusted, industry-backed, centralized telephone number registry that service providers and certification authorities can use to verify phone number information.
Oct 20, 2021
press release

With Communications-Related Fraud on the Rise, Analyst Report Examines Identity Theft and Consumer Protection in the US

Despite the numerous advantages and benefits that networks and digital devices bring, they inadvertently open up new avenues for fraud. A special report from Technology Research Institute entitled, “The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA,” discusses the multi-layered blanket of security that provides timely—often real-time—protection from new, digital-enabled fraud threats, identity theft and account takeovers.
Oct 5, 2021
press release

The Challenges and Opportunities of SHAKEN Going Global

Translation of telecommunication services to foreign lands may take some time to progress and evolve into a maintained functional system. This is the case with SHAKEN as its state-of-the-art blocking of traffic from voice service providers not listed in the Robocall Mitigation Database may lead to numbers from different countries to be seen as robocalls. In this panel at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, iconectiv, Microsoft and Twilio discussed what service providers must do to prepare for the  FCC’s September 28 deadline.
Sep 21, 2021
press release

How to Detect and Protect Against One-Ring “Wangiri” Fraud

Creating an illegal $1.82 billion industry, “Wangiri” fraud, also known as one-ring scam, targets unassuming victims by intentionally hanging up after one ring in the hope people call back—charging them at a premium rate. As part of Conecta Latam’s Telco Transformation Digital Summit and Virtual Expo, iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development, will explore how iconectiv’s TruNumber Protect helps enable telephone companies enhance their call-blocking analytics to identify and prevent illegitimate calls before they reach customers.
Sep 17, 2021

In the news

article

Common Short Codes Can Gain More Traction and Customer Engagement

SMS texting is the go-channel in this digital world to engage with different brands and more and more people are finding it extremely easy and helpful to embrace and to buy products. Ideally, creating better marketing campaigns is easy with effective text messaging and usage of the common short codes. This helps the business brands to increase traffic in their stores and at the same time helps them to convert more customer leads into prospective sales. The common people are the primary…
Jan 23, 2019
article

Vietnam implementing Mobile Number Portability with FPT and iconectiv

The Vietnam Telecommunications Authority has selected FPT Information System Corporation to deploy Vietnam’s first MNP solution using iconectiv’s TruNumber Portability Clearinghouse. FPT worked closely with iconectiv to deliver the MNP solution, bringing additional convenience and choice to Vietnam’s 120 million-plus mobile subscribers. MNP allows consumers to retain their phone number when switching mobile service providers, increasing competition among mobile service providers seeking to…
Dec 14, 2018
article

Unleashing the potential of NFV

iconectiv CTO Chris Drakes discusses what is needed to have NFV become the unstoppable shift that will catapult operational efficiency and increase customer satisfaction across the telecom industry.   Read more
Dec 11, 2018
article

Imagine: ‘Sweating the details’ was necessary to lead largest IT project in telecom industry

“Sweating the details was necessary to lead largest IT project in telecom industry,” appeared in this month’s Imagine column, published on my central jersey, which is part of the USA Today media network. In the article, Kathy Timko, head of LNPA services, reflects on the project: “I’m proud looking back at the major feat we accomplished through our successful transition of the system and it couldn’t have been possible without our incredibly talented and dedicated team. The iconectiv NPAC team is the embodiment of the phrase — The whole is greater than the sum of the parts.”
Dec 3, 2018
article

Lessons Learned Building a Career in STEM

In “Lessons Learned Building a Career in STEM” a featured article in Code Like a Girl, Timko encourages girls to consider a career in computer science and other STEM fields.
Nov 30, 2018
article

FPT IS develops and operates the Digital Number Transfer System

The FPT Information System Company recently launched the first Digital Number Transfer System in Vietnam with the cooperation of iconectiv.
Nov 28, 2018
article

FPT IS has successfully built and operated the digital network transfer system

This is one of the national key systems developed by FPT IS in cooperation with iconectiv and Telecommunication - Ministry of Telecommunication. The system is capable of integrating with the network to sync the amount of data and millions of users interacting with the system. Read more here.
Nov 26, 2018

Events

event

Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the fourth quarter Common Interest Group on Routing and Rating (CIGRR) work group session in Scottsdale Arizona, on October 25th – 27th, 2022. This three-day meeting provides a forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for the…
event

Common Language IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in Scottsdale AZ, on October 25th, 26th and 27th. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.
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Cloud Comms Summit US

iconectiv’s Bob Grant, Principal Product Manager, will be participating in the Cloud Comms Summit   panel, “Service Provider Benefits and Burdens: The State of Eliminating Illegal Robocalling and Spoofing,” on October 19th, 2022, at 3:15PM ET.
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PACE ACX’22

Every year, hundreds of customer experience professionals from across the U.S. gather for this industry-leading event. The conference delivers powerful keynotes, virtual demos, networking sessions and more.
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MWC Las Vegas 22

MWC Las Vegas, in partnership with CTIA, is the GSMA’s flagship event in North America, showcasing the hottest trends in connectivity and mobile innovation. This is where the ecosystem meets face-to-face to build strong relationships. And it’s where we use our collective knowledge to accelerate technology and drive human progress. This is where the mobile ecosystem, technology industry and vertical industries affected by connectivity, come to explore the themes that are shaping our world.
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SOMOS Summit 2022

iconectiv will be joining service providers and regulators at the SOMOS Summit 2022 in Denver, CO on September 27-28, 2022. iconectiv experts will be onsite to discuss how industry players can best protect telephone numbers and provide further information on the intelligence phone numbers inherently have. To connect with iconectiv during SOMOS Summit 2022, visit the link here.
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Transform Together NYC

Twilio’s Transform Together, a live event series hosted in cities worldwide, focuses on bringing customers, partners and business leaders together to contribute insights and learn new ideas about building the future of digital engagement.