In the news

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1-800-TEXT: Enable Your Toll-Free Number for SMS

With more than 42 million toll-free numbers in use today, it’s not surprising that they remain as popular as ever. Providing a convenient way to track the reach and effectiveness of multichannel or national marketing campaigns, toll-free numbers enable businesses to assign unique numbers to various advertising channels. In this CRM Viewpoints article, our Senior Account Director Mike Gilbert explores the opportunity to increase revenue, brand trust, and customer retention by investing in 1-800-enabled texting.
Jul 7, 2020
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Telecommunication Industry Working Group Aims to End Robocalls Through Cryptographic Credentials

Every day, Americans are inundated with millions of robocalls. But the Verifying Integrity in End-to-End Signaling Working Group seeks to put an end to them.
Jul 7, 2020
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Enabling the world of tomorrow, today

There is a need and desire to restore confidence in voice communications and there are many players helping make that happen – from service providers, to analytic engines, to regulators. Within that realm, iconectiv is squarely positioned as a neutral, trusted partner to help resolve this growing (and expensive) problem.
Jun 18, 2020
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Practical advice for combating robocalling

Robocall scams have exploded worldwide during the past several years. Communications service providers (CSPs) and their partners are implementing several technical approaches to identify and block robocalls, such as identifying known robocalling origination points, recognizing compromised number ranges or detecting floods of calls to certain number ranges from a small number of origination points. In this article, analyst Ed Finegold with TM Forum takes a closer look at expert advice for combating the growing robocall problem, including iconectiv’s CTO Chris Drake.
May 19, 2020
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Is digital ID brokerage a business opportunity for CSPs?

In many forms of digital-era fraud, thieves steal digital identities to pose as legitimate customers and commit crimes like bank account takeover and mobile subscription fraud. Zenkey, a joint communications service provider (CSP) effort providing an alternative to digital identity brokerages, effectively tokenizes the subscriber information operators already hold to protect customers from digital identity theft. In this article from TMForum, Ed Finegold takes a closer look at the potential opportunity for CSPs as digital identity brokers, including an expert perspective from iconectiv’s CTO Chris Drake.
May 19, 2020
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Executive Webinar: Trusted Communications

The future of messaging frameworks and protocols, beginning with SMS, MMS, and now RCS, lies in the hands of industry collaboration within the solution provider ecosystem. Our CTO Chris Drake joins Keith Lampron, Associate Director of Core Messaging Product Management at Verizon Wireless and Chris Nicoll, Principal Analyst at ACG Research on this executive webinar to share what to expect from RCS for enterprises, consumers and operators.
May 12, 2020
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Black Swan Solution Guide: SHAKEN / STIR Calling Number Verification & Fraud Alerting

With increases in illegal robocalls, mobile operators have been challenged with maintaining consumer trust as they stop answering calls from unknown numbers. SHAKEN/STIR is the telecom industry’s first step toward reviving trust in telephony and sets the vital framework for how telecoms can deliver identity verification information for enterprises from originating to terminating provider. This briefing on SHAKEN/STIR is available featuring the analysis of two technology leaders at iconectiv, Chris Drake and Gary Richenaker.
May 12, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Greece Continues to Foster Consumer Choice and Convenience with iconectiv Number Portability New Contract

iconectiv has been providing mobile number portability service in Greece since 2004. After winning the new public tender, iconectiv will continue providing mobile and fixed number portability service for an additional five years – making Greece one of few countries in the world offering portability for both types of telecom service. For nearly 20 years, Greece has been a trailblazer in offering number portability, which helps drive innovation across service providers by offering consumers and businesses convenience and choice for their telecom needs. Number portability additionally helps Greece’s regulators more efficiently manage their numbering resources.
Mar 8, 2023
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How Trusted Communications Superheroes are Winning the Battle Against Fraud and Operational Inefficiency to Protect Customers and the Bottom Line

iconectiv takes to MWC Barcelona 2023 to showcase how communication service providers are mitigating fraud, caller ID spoofing, smishing, illegal robocalling and network inefficiency. Fraud undermines consumer trust, creating business challenges for service providers, their enterprise customers and consumers. In the shadows of service providers globally, a squadron of advanced and intelligent superheroes are diligently working to keep the integrity of the communications infrastructure and the relevancy of the communication channels intact.
Feb 15, 2023
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iconectiv Enables Fixed Number Portability in Argentina

For over a decade, iconectiv—the world leader in number portability and ambassador for trusted communication—has played a key role in enabling number portability across Argentina. On September 20, 2022, Argentina became one of the six countries in the world that support both fixed and wireless number portability, powered by iconectiv’s Number Portability Clearinghouse solution. This expansion provides choice and convenience to consumers and businesses and drives innovation among communication providers. The addition of fixed number portability helps Argentina's regulators more efficiently manage and optimize national numbering resources.
Nov 15, 2022
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Global Trend of Origin-Based Rating Creates Major Revenue Opportunities for Network Service Providers

Network Service Providers are looking for new income streams to offset shrinking voice, data revenues and margins. If they implement OBR quickly and correctly, it can be a major new source of revenue — and enable them to avoid penalties and surcharges that can be 3,000% over standard termination rates. iconectiv’s TruNumber Protect can be added to Network Service Providers’ existing rating and billing solutions to immediately and accurately determine the correct charges and surcharges.
Nov 14, 2022
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iconectiv’s Carolyn Knight Joins CFCA Consumer Education Committee Focused on Fraud Prevention

iconectiv’s Senior Account Manager for the Local Number Portability Administrator (LNPA) team, Carolyn Knight, has joined the Communications Fraud Control Association’s (CFCA) Consumer Education Committee. This committee focuses on arming consumers with information to help protect themselves from becoming victims of communications fraud. As a committee member, Carolyn will work closely with other industry professionals to create the educational resources consumers and businesses need to safeguard against fraudsters.
Nov 8, 2022
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With Illegal Robocalls Serving as the Gateway to Financial and Identity Fraud, What Can the Telecom Industry Do to Shut Them Down?

Illegal robocalls not only are a complete nuisance but, when effective, can serve as a gateway for fraudulent activities. Which is why 75% of calls from unknown or unrecognizable numbers go unanswered, and also the reason why the Federal Communications Commission enacted the SHAKEN/STIR framework mandate for communications service providers (CSPs) across the U.S.
Oct 19, 2022
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As Messaging Reigns Supreme for Communications Between Consumers and Brands, iconectiv Messaging Expert Provides Insights on What Businesses Should Know

Nearly 70% of consumer brand interactions shifted to messaging during the pandemic – a trend that is expected to continue as nearly 65% of the global population send and receive SMS messages, including 80% of the population in North America. As both businesses and consumers continue to lean into messaging, there are several options for them to consider - from short codes and 10-digit long codes (10DLC) to toll-free numbers, rich communications services and more. 

Oct 4, 2022