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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Workshop Series Examines Global Measures to Restore Consumer Trust in Communications

Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. With the successful launch of STIR/SHAKEN in the U.S., robocalls are now in a continued decline. As the policy administrator of STIR/SHAKEN, iconectiv's Chris Drake, alongside global leaders, will join the International Telecommunication Union (ITU) workshop series—improving the security of signaling protocols—to provide an update on the rollout of the STIR/SHAKEN framework in the U.S. and how legitimate, global businesses benefit.
Nov 22, 2021
press release

Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications

In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. In a recent Network Media Group panel, experts from CTIA, iconectiv and T-Mobile explain how the Secure Telephone Identity Governance Authority (STI-GA) policy change is helping simplify the verification of voice calls—including toll-free numbers—for all legitimate callers.
Nov 16, 2021
press release

How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue

Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. During this USTelecom Webinar, iconectiv will explain the concept of numbering intelligence—a data routing and rating framework that simply and seamlessly determines which phone numbers belong to which phone companies.
Nov 9, 2021
press release

Registered Caller Offers Companies Expanded Options to Take Advantage of STIR/SHAKEN for Verifying Caller Information

Today, the Secure Telephone Identity Governance Authority (STI-GA) announced a new era of STIR/SHAKEN functionality, expanding caller ID authentication reach with the use of delegate certificates and by allowing Resp Orgs to directly join the SHAKEN ecosystem. Registered Caller—the collaborative industry initiative facilitated by CTIA and iconectiv—will operationalize this process by providing a trusted, industry-backed, centralized telephone number registry that service providers and certification authorities can use to verify phone number information.
Oct 20, 2021
press release

With Communications-Related Fraud on the Rise, Analyst Report Examines Identity Theft and Consumer Protection in the US

Despite the numerous advantages and benefits that networks and digital devices bring, they inadvertently open up new avenues for fraud. A special report from Technology Research Institute entitled, “The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA,” discusses the multi-layered blanket of security that provides timely—often real-time—protection from new, digital-enabled fraud threats, identity theft and account takeovers.
Oct 5, 2021
press release

The Challenges and Opportunities of SHAKEN Going Global

Translation of telecommunication services to foreign lands may take some time to progress and evolve into a maintained functional system. This is the case with SHAKEN as its state-of-the-art blocking of traffic from voice service providers not listed in the Robocall Mitigation Database may lead to numbers from different countries to be seen as robocalls. In this panel at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, iconectiv, Microsoft and Twilio discussed what service providers must do to prepare for the  FCC’s September 28 deadline.
Sep 21, 2021
press release

How to Detect and Protect Against One-Ring “Wangiri” Fraud

Creating an illegal $1.82 billion industry, “Wangiri” fraud, also known as one-ring scam, targets unassuming victims by intentionally hanging up after one ring in the hope people call back—charging them at a premium rate. As part of Conecta Latam’s Telco Transformation Digital Summit and Virtual Expo, iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development, will explore how iconectiv’s TruNumber Protect helps enable telephone companies enhance their call-blocking analytics to identify and prevent illegitimate calls before they reach customers.
Sep 17, 2021

In the news

article

iconectiv NPAC Transition Progressing with Webcast for Low-Tech Interface (LTI) Users

iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, is continuing the transition of the new Number Portability Administration Center (NPAC) with a webcast for users of the Low Tech Interface (LTI) GUI.  iconectiv will host a webcast on June 14, 2017 at 3:30 pm ET to prepare users that access the NPAC via the LTI GUI for the upcoming transition. Read entire article
Jun 16, 2017
article

iconectiv signs Spanish port corrected data contract

iconectiv has announced a contract to provide Spanish mobile and landline operator associations AOPM and AOP with port corrected numbering data via its MobileID platform. The service is critical to help foreign operators route calls and SMS sent to Spanish residents from businesses outside the country, mainly when the Spanish number is ported. The service also reassures businesses located outside Spain that they can reach a customer in-country via their mobile device, helping to maintain the…
May 26, 2017
article

CFCA Member Spotlight

Stephen Ornadel from iconectiv is featured in the Member Spotlight of the April edition of The Communicator.  Ornadel discusses the impact of fraud on the industry and what’s being done to combat it. Where are you employed? Where is the company based? How long have you been there? I work for iconectiv, which is headquartered in the United States but I am based out of London, UK. I have been here for six years, which makes me realize how time flies. What is your title, function and…
Apr 28, 2017
article

Number portability contract in Thailand expanded

Telcordia Thailand, a subsidiary of iconectiv, has announced it will continue expanding its numbering services in Asia, including a 5-year extension to its number portability operations in Thailand.  Read Entire Article
Apr 26, 2017
article

Industry Views: AI, chatbots and banking

Accenture’s 2017 Banking Technology Vision report explores the role of AI in banking and customer engagement.  It found that 78 per cent of bankers believe AI will revolutionize the way banks gather information and interact with customers. We asked MEF members and the wider business and technology community what they thought would be the impact of AI going forward.  Here’s what they said… Read entire article
Apr 20, 2017
article

SMS/MMS text messaging can help local governments and public-safety agencies connect to the public

Communicating with residents is a priority for state and local governments and public-safety agencies at any time, but it is especially important during times of emergency. SMS/MMS messaging systems can help provide alerts during such critical moments, as well as improve information exchanges with the public on a day-to-day basis. Read entire article
Apr 18, 2017
article

New Messaging Solution Helps Companies Avoid Spamming

Everyone hates spam, so everyone is going to love what the team at iconectiv is up to. MMW learned Monday that iconectiv is behind a new push to safeguard brand reputations by slashing their association with spam. Read full article
Apr 4, 2017

Events

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Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the fourth quarter Common Interest Group on Routing and Rating (CIGRR) work group session in Scottsdale Arizona, on October 25th – 27th, 2022. This three-day meeting provides a forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for the…
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Common Language IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in Scottsdale AZ, on October 25th, 26th and 27th. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.
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Cloud Comms Summit US

iconectiv’s Bob Grant, Principal Product Manager, will be participating in the Cloud Comms Summit   panel, “Service Provider Benefits and Burdens: The State of Eliminating Illegal Robocalling and Spoofing,” on October 19th, 2022, at 3:15PM ET.
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PACE ACX’22

Every year, hundreds of customer experience professionals from across the U.S. gather for this industry-leading event. The conference delivers powerful keynotes, virtual demos, networking sessions and more.
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MWC Las Vegas 22

MWC Las Vegas, in partnership with CTIA, is the GSMA’s flagship event in North America, showcasing the hottest trends in connectivity and mobile innovation. This is where the ecosystem meets face-to-face to build strong relationships. And it’s where we use our collective knowledge to accelerate technology and drive human progress. This is where the mobile ecosystem, technology industry and vertical industries affected by connectivity, come to explore the themes that are shaping our world.
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SOMOS Summit 2022

iconectiv will be joining service providers and regulators at the SOMOS Summit 2022 in Denver, CO on September 27-28, 2022. iconectiv experts will be onsite to discuss how industry players can best protect telephone numbers and provide further information on the intelligence phone numbers inherently have. To connect with iconectiv during SOMOS Summit 2022, visit the link here.
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Transform Together NYC

Twilio’s Transform Together, a live event series hosted in cities worldwide, focuses on bringing customers, partners and business leaders together to contribute insights and learn new ideas about building the future of digital engagement.