Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Workshop Series Examines Global Measures to Restore Consumer Trust in Communications

Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. With the successful launch of STIR/SHAKEN in the U.S., robocalls are now in a continued decline. As the policy administrator of STIR/SHAKEN, iconectiv's Chris Drake, alongside global leaders, will join the International Telecommunication Union (ITU) workshop series—improving the security of signaling protocols—to provide an update on the rollout of the STIR/SHAKEN framework in the U.S. and how legitimate, global businesses benefit.
Nov 22, 2021
press release

Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications

In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. In a recent Network Media Group panel, experts from CTIA, iconectiv and T-Mobile explain how the Secure Telephone Identity Governance Authority (STI-GA) policy change is helping simplify the verification of voice calls—including toll-free numbers—for all legitimate callers.
Nov 16, 2021
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How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue

Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. During this USTelecom Webinar, iconectiv will explain the concept of numbering intelligence—a data routing and rating framework that simply and seamlessly determines which phone numbers belong to which phone companies.
Nov 9, 2021
press release

Registered Caller Offers Companies Expanded Options to Take Advantage of STIR/SHAKEN for Verifying Caller Information

Today, the Secure Telephone Identity Governance Authority (STI-GA) announced a new era of STIR/SHAKEN functionality, expanding caller ID authentication reach with the use of delegate certificates and by allowing Resp Orgs to directly join the SHAKEN ecosystem. Registered Caller—the collaborative industry initiative facilitated by CTIA and iconectiv—will operationalize this process by providing a trusted, industry-backed, centralized telephone number registry that service providers and certification authorities can use to verify phone number information.
Oct 20, 2021
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With Communications-Related Fraud on the Rise, Analyst Report Examines Identity Theft and Consumer Protection in the US

Despite the numerous advantages and benefits that networks and digital devices bring, they inadvertently open up new avenues for fraud. A special report from Technology Research Institute entitled, “The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA,” discusses the multi-layered blanket of security that provides timely—often real-time—protection from new, digital-enabled fraud threats, identity theft and account takeovers.
Oct 5, 2021
press release

The Challenges and Opportunities of SHAKEN Going Global

Translation of telecommunication services to foreign lands may take some time to progress and evolve into a maintained functional system. This is the case with SHAKEN as its state-of-the-art blocking of traffic from voice service providers not listed in the Robocall Mitigation Database may lead to numbers from different countries to be seen as robocalls. In this panel at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, iconectiv, Microsoft and Twilio discussed what service providers must do to prepare for the  FCC’s September 28 deadline.
Sep 21, 2021
press release

How to Detect and Protect Against One-Ring “Wangiri” Fraud

Creating an illegal $1.82 billion industry, “Wangiri” fraud, also known as one-ring scam, targets unassuming victims by intentionally hanging up after one ring in the hope people call back—charging them at a premium rate. As part of Conecta Latam’s Telco Transformation Digital Summit and Virtual Expo, iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development, will explore how iconectiv’s TruNumber Protect helps enable telephone companies enhance their call-blocking analytics to identify and prevent illegitimate calls before they reach customers.
Sep 17, 2021

In the news

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Selecting the Best Messaging Model for Your Business From Short Codes, Long Codes, and Toll-Free SMS Texts

The business messaging landscape constantly evolves as new technology advancements and innovative ways to engage customers disrupt the ecosystem. For businesses wanting to keep conversational commerce flowing while also engaging with customers cost-effectively and securely, it's essential to understand each messaging type and in which scenario they're most beneficial. In the latest Total Retail article, iconectiv’s Cliff Holsenbeck explores messaging models that will drive the future of business communication and what companies can do to adapt to these models.
Oct 7, 2021
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Telco Transformation Latam 2021

The 2021 Telco Transformation LATAM Digital Summit has officially concluded. Over the three days, many experts addressed digital transformation and its impact on the telecom industry. In this Prensario TI Latin America article, iconectiv’s Principal Corporate Business Development, Juan Carlos Ortiz, explores the importance of operators needing analytics to verify sources.
Sep 24, 2021
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CONECTA LATAM 2021: FIRST DAY

Conecta Latam had its beginning virtually. The first day of the event featured a focus on Business Assurance, Fraud & Security and featured industry recognized speakers. The first day included a presentation by, iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development. He discussed how iconectiv’s TruNumber Protect helps telephone companies enhance their call-blocking analytics by proactively identifying calls from high-risk and unallocated number ranges and suspicious premium-rate numbers.
Sep 21, 2021
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What is STIR/SHAKEN's impact on robocalls?

The Secure Telephone Identity Revisited (STIR) / Signature-based Handling of Asserted information using tokens (SHAKEN) framework gives phone companies the tools needed to cryptographically sign and verify calling parting information to help mitigate illegal robocalls.
Sep 9, 2021
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Special Report: The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA

Networks and digital devices bring both conveniences and new avenues for fraud. In 2020 alone, an overwhelming 4.7 million consumers reported fraud cases to the Federal Trade Commission (FTC). Technology Research Institute in partnership with iconectiv released a report—The 2021 State of Communications-Related Fraud, Identity Theft and Consumer Protection in the USA— which examines the complicated nature of today’s fraud and what consumers and service providers alike could do to better protect themselves.
Sep 8, 2021
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Three Steps Toward Securing Software Supply Chains

Computer code is the foundation for every piece of technology, including businesses and services. Add to that, many customers assume that if a software or firmware update comes from the vendor, it’s safe to install, creating a target attack surface for hackers and other bad actors. Michael Iwanoff, Chief Information Security Officer, gives three informative tips on how businesses can secure themselves to better their supply chains.
Aug 30, 2021
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Registered Caller™ & Centralized Telephone Number Registry

With the rise of unwanted robocalls, ignored or blocked legitimate calls have a negative impact on U.S. companies and consumers. In a virtual summit hosted by The Network Media Group, iconectiv’s Chief Technology Officer Chris Drake, alongside experts from AT&T and CTIA addressed the importance of an industry-backed centralized telephone number registry to help maintain the integrity of one of our most important methods of communication – voice calls.
Aug 24, 2021

Events

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Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the fourth quarter Common Interest Group on Routing and Rating (CIGRR) work group session in Scottsdale Arizona, on October 25th – 27th, 2022. This three-day meeting provides a forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for the…
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Common Language IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in Scottsdale AZ, on October 25th, 26th and 27th. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.
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Cloud Comms Summit US

iconectiv’s Bob Grant, Principal Product Manager, will be participating in the Cloud Comms Summit   panel, “Service Provider Benefits and Burdens: The State of Eliminating Illegal Robocalling and Spoofing,” on October 19th, 2022, at 3:15PM ET.
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PACE ACX’22

Every year, hundreds of customer experience professionals from across the U.S. gather for this industry-leading event. The conference delivers powerful keynotes, virtual demos, networking sessions and more.
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MWC Las Vegas 22

MWC Las Vegas, in partnership with CTIA, is the GSMA’s flagship event in North America, showcasing the hottest trends in connectivity and mobile innovation. This is where the ecosystem meets face-to-face to build strong relationships. And it’s where we use our collective knowledge to accelerate technology and drive human progress. This is where the mobile ecosystem, technology industry and vertical industries affected by connectivity, come to explore the themes that are shaping our world.
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SOMOS Summit 2022

iconectiv will be joining service providers and regulators at the SOMOS Summit 2022 in Denver, CO on September 27-28, 2022. iconectiv experts will be onsite to discuss how industry players can best protect telephone numbers and provide further information on the intelligence phone numbers inherently have. To connect with iconectiv during SOMOS Summit 2022, visit the link here.
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Transform Together NYC

Twilio’s Transform Together, a live event series hosted in cities worldwide, focuses on bringing customers, partners and business leaders together to contribute insights and learn new ideas about building the future of digital engagement.