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| iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions. Visit the Pulse |
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America
Texting has become the preferred form of communication among consumers, with 93 percent recognizing it as a trusted channel. In a recent interiew with iconectiv’s Senior Account Director Michael Gilbert, industry analyst and Black Swan Telecom Journal Editor Dan Baker discusses growth in text message engagement and how text-enabled toll-free phone numbers are creating an opportunity for businesses to boost brand reputation, improve customer service and tap into new revenue streams.
Nov 20, 2020
press release
GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging
During GSMA Thrive North America’s virtual panel, RCS Live: The Rich Future of Business Messaging, iconectiv Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss the current state of RCS and lessons learned in other markets that can be applied in the U.S. This will include highlighting real-world results from live RCS campaigns; the commercial opportunities and market potential for the platform; the strategic vision for RCS and the importance of business verification to ensure consumer trust from day one.
Oct 29, 2020
press release
Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020
Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
press release
MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience
During MEF Connects: Rich Communications – The Future of Business Messaging virtual event, iconectiv’s Chief Technology Officer Chris Drake and Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss how verification and authentication can and must be the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
press release
Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020
During Enterprise Connect Virtual 2020, iconectiv will host an exhibit to address new communication platforms, emerging technologies and their complexities, and the enablement of all communication channels that are central to enterprise communications and collaboration—from text to voice—to ensure each and every communication a business makes or receives is simple, seamless and secure. Visitors to iconectiv’s virtual booth will also be able to participate in three live presentations that will be held throughout the event.
Jul 28, 2020
press release
iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications
With restoring trust and confidence in communication channels at the forefront of its strategy, iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients. These platforms are being recognized for simplifying and building trusted communication processes that enable businesses to strengthen consumer engagement for voice and text communications.
Jul 24, 2020
press release
iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program
iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. This is the fourth consecutive year iconectiv has taken part in this competitive program aimed at developing strategic practices, building alliances and effective advocates for diverse leadership in the telecommunications industry.
Jul 7, 2020
In the news
article
Webinar: Outsmart the Fraudsters
The Communications Fraud Control Association (CFCA) estimates that service providers lose $29bn annually to fraudsters. The damages done do not end there – brand value, loyalty and consumer trust also take a dive. iconectiv recognized the need for information on this topic and presented a webinar in partnership with VanillaPlus to provide valuable insights and best practices on how to address this growing problem.
Nov 13, 2018
article
How to Protect Your Customers, Brand and Revenue
The efficient administration of telephone numbers is essential for network operations and customer service organizations to run smoothly. iconectiv recognized the need for information on this topic and presented a webinar in partnership with the Competitive Carriers Association (CCA) to provide valuable insights on how to protect your customers, brand and revenue.
Nov 6, 2018
article
Porting the World's Largest Phone Number Database
Kathy Timko reflects on her experience leading the migration of the NPAC to iconectiv earlier in 2018 in a contributed article for Unified Communications.
Oct 22, 2018
article
Stop telecom fraudsters in their tracks
Service providers are using new sets of numbering information to complement existing fraud management.
Oct 3, 2018
article
CCA Announces 2018 Annual Achievement Award Winners
iconectiv recently received the Industry Innovation Award at the 2018 ACA Annual Achievement Awards for the work in transitioning the country’s Number Portability Administration Center and operations. Kathy Timko successfully led and completed one of the largest IT projects in the U.S. – redesigning the country’s Number Portability Administration Center and transitioning operations – from Neustar to iconectiv. The project redesigned a system that facilitates the routing of calls and text messages for more than 650 million U.S phone numbers and created a modern and secure system for the new era of telecommunications.
Oct 3, 2018
article
Chair of Key ATIS Group to ensure integrity of global supply chain
iconectiv, a partner of the global communications industry connecting more than two billion people every day, has taken over the leadership of the Automatic Identification and Data Capture (AIDC) Committee within ATIS, the company said.
John Curreri, Systems Engineer at iconectiv, has been elected as the new chair.
Read more.
Sep 20, 2018
article
Newly Elected Chair of Key ATIS Group to Ensure Integrity of the Global Supply Chain
iconectiv, a partner of the global communications industry connecting more than two billion people every day, has taken over the leadership of the Automatic Identification and Data Capture (AIDC) Committee within ATIS1. John Curreri, Systems Engineer at iconectiv, has been elected as the new chair.
AIDC delivers solutions to simplify the receiving, shipping, transportation and tracing processes for telecommunications products, helping the industry achieve greater efficiencies throughout the…
Sep 11, 2018