In the news

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WIA: How tower and data center operators can enable and monetize rapid 5G buildouts

iconectiv’s Head of Product, Mykola Konrad, emphasizes the necessity for tower and data center operators to embrace iconectiv® TruOps™ Common Language® in facilitating effective communication with communication service providers (CSPs), enhancing asset visibility and enabling efficient network planning to fully seize the opportunities of the 5G landscape.Read the full article here.
May 2, 2024
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KSL 5 TV: NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams

Chris Drake, SVP at iconectiv, joins Matt Gephardt from KSL 5 TV to discuss NCAA March Madness ticket scams. Chris discusses the various types of fraud leading up to the tournament and how to avoid them.Watch the full segment here.
Mar 20, 2024
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Forbes: Countering Fraud and Navigating Customer Experience Complexities

iconectiv’s Head of Information Solutions Business, Peter Ford, discusses the ongoing challenges confronting digital identity on a global scale, focusing specifically on the exploitation of phone numbers. Peter emphasizes the significance of verification processes like Know Your Customer (KYC) and Know Your Business (KYB), and the critical importance of preserving phone numbers' integrity for secure digital interactions. He advocates for collaborative efforts and innovative solutions to…
Mar 15, 2024
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Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls

Michael O’Brien, Executive Vice President of Corporate Business Development at iconectiv, emphasizes collaborative efforts among regulators and communication service providers to combat challenges posed by a surge in fraudulent activities, using the “5 Rs of CX” framework to address issues such as trust-building, regulatory compliance, customer retention and infrastructure adaptability for a safer digital future. Read more on Pipeline.
Mar 11, 2024
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VanillaPlus: How phone numbers define us

Tune in as Jim Morrish from VanillaPlus chats with Mike O’Brien, EVP of Business Development at iconectiv, about how phone numbers stay with us and remain the center of a person's digital identity.Watch now here.
Mar 8, 2024
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VanillaPlus Issue 2 2024: iconectiv’s Mike O’Brien explains how verified identity will slam the door on fraud

Mike O’Brien, EVP of Business Development at iconectiv, is the cover story of VanillaPlus Issue 2 2024 as he discusses the pervasive threat of fraud targeting mobile devices and the importance of securing digital identity, with a focus on the role of phone numbers as a key identifier. He further explores the challenges businesses and consumers face in verifying identity and combating fraud in the digital age. The story emphasizes the significance of the phone number in this process and its…
Feb 26, 2024
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Telecom Reseller: Fraudsters target personal phone numbers as iconectiv helps enterprises and others protect their brands

Michael O’Brien, Executive Vice President, Corporate Business Development at iconectiv, talks with Doug Green at Telecom Reseller about the challenges of securing personal phone numbers, emphasizing fraudsters' opportunistic exploitation for financial gain.Learn more here. 
Feb 20, 2024

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

With Voice and Messaging Communications, Trust is a Two-Way Street

iconectiv Senior Vice President George Cray Explores What’s Being Done to Help Businesses and Consumers Further Establish Trusted Communications What: The past few years have demonstrated just how much we depend on our mobile phones – for services, connection and convenience. As a result, digital transformation is gaining significant momentum, and identity verification is becoming more critical than ever. Businesses need to have trust in knowing who their customers are and consumers…
May 2, 2022
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Do You Take Calls from Numbers You Don’t Recognize? Odds Are, You Don’t

With Digital Transformation Taking Shape, iconectiv CTO Chris Drake Talks About What This Means for Businesses, and What’s Being Done to Further Build Consumer Trust in Voice and Messaging Communications What: In this day and age, where so many in-person interactions have been replaced with remote engagements, digital transformation has become fundamental. As a result, businesses and consumers are relying on their mobile devices more than ever – utilizing voice and text communications…
Apr 25, 2022
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How Service Providers are Weeding Out Illegal Robocalls, SMS Spam and Other Fraud Before It Reaches Consumers

Media Advisory iconectiv Telecom Fraud Expert David Estes Explores How the Industry is Restoring Consumer Trust in Voice Calls and Text Messages What: Each year, communications service providers (CSPs) worldwide lose over US$39 billion to fraud such as illegal robocalls, SMS phishing (“smishing”) and “wangiri” callback schemes, according to the Communications Fraud Control Association (CFCA) and analyst firms. This live-stream session explores how the industry is successfully thwarting…
Apr 22, 2022
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iconectiv Toll-Free-Number Expert Mike Gilbert Elected ATIS SNAC Co-Chair

What’s the News: As co-chair of the ATIS SMS/800 Number Administration Committee (SNAC), iconectiv Senior Account Director Mike Gilbert will oversee key toll-free number industry initiatives such as ensuring consumer trust in voice calls and text messaging. Why it Matters: Years of illegal robocalls, SMS spam and fraud have undermined consumer trust in voice calls and text messages, including those from toll-free numbers. Restoring trust is critical for service providers and all the…
Apr 21, 2022
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The Path to Trusted Voice Calls and Text Messages

Media Advisory iconectiv Senior Vice President George Cray Explores How the Momentum Behind STIR/SHAKEN and Registered Caller™ is Transforming the Industry  What: In an effort to stave off the more than 85 billion illegal robocalls placed each year, as well as SMS phishing (“smishing”) and other fraud, industry players have banded together to keep the voice and messaging ecosystem safe for consumers and attractive to businesses. The Secure Telephone Identity Revisited…
Apr 19, 2022
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Rich Call Data Helps Increase Call Answer Rates, Restores Consumer Trust

Media Advisory Business Value of Rich Call Data is Helping Increase Call Answer Rates, Restore Consumer Trust Verizon, T-Mobile, CTIA and iconectiv Discuss Best Practices During SIPNOC 2022 What: This year, consumers will lose $40 billion to fraudulent robocalls. The deluge of illegal robocalls also has conditioned 58% of consumers to answer calls only from numbers they recognize. This makes it difficult, expensive and sometimes impossible for hospitals, schools and other legitimate…
Mar 17, 2022
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Understanding How Service Providers and Regulators Can Prepare for SHAKEN’S Global Expansion at SIPNOC 2022

Media Advisory Microsoft, Bandwidth, ATIS and iconectiv Discuss Best Practices During SIPNOC 2022 What: With more than 85 billion spam phone calls placed globally each year costing trillions in lost business and productivity, keeping the voice ecosystem safe for consumers and attractive to business is an objective we all share. In the U.S., service providers and industry players have been focused on implementing solutions designed to ensure the integrity of communications networks and…
Mar 16, 2022