Events

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CIGRR January 2025

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itexpo
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ITEXPO 2025

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Common Language IAB&TAG March 2025

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mwc
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MWC Barcelona 2025

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Cloud connections
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Cloud Connections 2025

In the news

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Restoring Trust in Calling Information Is Key for Maximizing Call and Text-Answer Rates

Americans were inundated with more than 58 billion illegal robocalls in 2019, plus 4.5 billion spam text messages. Consumers are so fed up that when they see a call from an unfamiliar or unidentified number, they let it drop into voicemail 76 percent of the time. Regulators and law enforcement are fighting back. For example, the FCC levied a record-setting 225 million dollars fine on Rising Eagle, a Texas-based telemarketer, for making over one billion spoofed robocalls in 2019. The same…
Nov 2, 2020
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Convenient & Spam-Free: Why 800-Number Texting (8MS) is a Growing B2C Channel in North America

iconectiv traces itself to Bellcore, a company formed in 1984 when the Bell telephone system, which dominated U.S. telephony, was broken up.  This is when the original AT&T was formed as a Long Distance operator.  Separately, another seven independent Regional Bell Operating Companies (RBOCs) were formed, each covering their own local telephony territories. Bellcore was created at divestiture to manage their common network operating issues and to build vital systems.  Thus…
Oct 19, 2020
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Coronavirus stress: Mental health issues are rising among workers, but help is available

Technology is offering news ways for individuals who feel isolated in the virtual world to find solace. Text for Humanity was created to counter online negativity by allowing strangers to exchange complimentary messages. Since the outbreak of the Covid-19 pandemic, Jonathan Bean, the chief marketing officer at Sinch, a mobile engagement firm behind the free service, says the campaign has shifted, allowing anyone to send a message to a frontline worker during Covid-19. Using SMS short code —…
Oct 15, 2020
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Wangiri Warriors: A Webinar on Solutions & Strategies for Fighting Call Back Fraud

Welcome Telecom Fraud Warriors! I’m Dan Baker, editor of Black Swan Telecom Journal.  And I invite to listen and watch a virtual webinar where four fraud control experts provide a virtual "advanced course" on tactics and some of the latest thinking and solutions for taming Wangiri fraud. Wangiri is quite simply one of the most dangerous traffic pumping frauds out there, along with International Revenue Share Fraud. The most common Wangiri scheme is for the fraudster to call a consumer…
Oct 1, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

iconectiv CTO Chris Drake explores the next wave of messaging and the role of sender verification for B2C RCS BRIDGEWATER, N.J. (September 28, 2020) – Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. RCS includes AI-powered chatbots and other innovative features that have already begun revolutionizing business…
Sep 28, 2020
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Increasing trust and simplifying verification for voice, text, and data

Today, billions of people are connected across voice, text and data communication channels every single day. The speed and convenience of the internet and wireless alone is unparalleled compared to any point in human history. Yet despite the ubiquity of mobile devices and computers, formidable challenges remain. Increasing robocalls and sophisticated financial scams amidst legitimate communications make it more difficult for businesses to efficiently reach and serve their consumers…
Sep 17, 2020
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Trusted Toll-Free with Text Improves Customer Service

Customers today are as diverse as the products they choose and the channels they use for purchasing and support. Keeping pace with those changes is exactly why customer service is evolving so rapidly. Take toll-free customer service platforms, for example, which were architected decades ago to streamline companies' support operations. Toll-free numbers (also referred to as 800 numbers, with variations including 888, 877, 866, etc.) offered free long-distance calling and was a real benefit for a…
Aug 20, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

iconectiv UK Limited provides SaaS software platform to b4b Group for the New UK Broadband Switching Mandate

As its Managed Access Provider, iconectiv UK Limited will provide b4b Group with the flexibility needed to meet the regulatory requirements for today’s residential broadband marketWhat’s the News:  iconectiv UK Limited has been selected by b4b Group to help them meet the United Kingdom’s One Touch Switch (OTS) requisite, which mandates that communications providers take specific steps to comply with the Ofcom regulated OTS requirements. This presents b4b Group with a unique opportunity to…
Nov 12, 2024
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STI-GA Executes New Agreements with ATIS and iconectiv to Continue Advancing Industry Robocall Mitigation Efforts

Washington, DC – November 7, 2024 – The Secure Telephone Identity Governance Authority (STI-GA) today announced the approval of agreements with ATIS and iconectiv to continue helping lead the U.S. SHAKEN (Signature-based Handling of Asserted information using toKENs) (SHAKEN) ecosystem. SHAKEN provides a mechanism for service providers (SPs) to help consumers evaluate the accuracy of displayed Caller ID information.ATIS signed a three-year agreement to help manage and administer the STI-GA’s…
Nov 7, 2024
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iconectiv Confirmed to Continue Serving as U.S. TRS Numbering Administrator

Ensures the Accurate Routing of Calls for Individuals Who Are Hard of Hearing or Require Speech Communications AssistanceBRIDGEWATER, NJ – October 31, 2024 – In a country where more than 44 million adults age 20 years and older have some level of hearing loss, Internet-based Telecommunications Relay Services (iTRS) serves as a vital public service, giving individuals who are hard of hearing or require speech communications assistance the ability to communicate with friends, family, businesses…
Oct 31, 2024
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Strengthening Cyber Defenses: iconectiv’s Ongoing Commitment to Secure Communications During Cybersecurity Awareness Month

Industry Leader Emphasizes the Importance of Secure Solutions, Ongoing Assessments and Trusted PartnershipsBRIDGEWATER, NJ – October 24, 2024 – In an increasingly complex digital landscape, where cyber threats are evolving daily, organizations worldwide recognize October as Cybersecurity Awareness Month. Reaffirming its own unwavering commitment to maintaining a strong security posture across its platforms and solutions, iconectiv continues to prioritize security as a core pillar of its…
Oct 24, 2024
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Expanding Global Access to Argentina’s Porting Data: A New Weapon Against Fraud and Risk

Authoritative data helps businesses mitigate account takeovers and other fraudulent activity, accurately assess risk and maximize operational efficiencyWhat’s the News: A new agreement with the Number Portability Committee allows any company doing business in Argentina to access telephone number porting information for mitigating fraud, assessing risk, identifying money laundering and optimizing business processes. Why it Matters: Porting data gives customer service, network…
Oct 7, 2024
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Steve Tang joins NMG: bridging the digital divide with FWA

Industry experts from Futurum, iconectiv, Vodafone and WISPA share insights into technological opportunities and challenges, customer adoption and government fundingWhat: Fixed wireless access (FWA) is an ideal way to provide consumers and businesses with new options for affordable, reliable, high-quality broadband — including the roughly 42 million rural Americans trapped in the digital divide. A new Network Media Group video explores the 5G FWA market in terms of network deployments,…
Oct 3, 2024
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“We’re on a Mission,” says new iconectiv Operativ Task Force

Elite Team of Experts Tackles Real-World Challenges, Powering a Trusted Global Communications EcosystemBRIDGEWATER, NJ – October 2, 2024 – In a world where trust is fragile, identity is priceless and fraud lurks in darkness, there is a critical need for skilled experts ready to take on a wide range of challenges plaguing the global communications ecosystem.Enter the new “iconectiv Operativ Task Force.”The focus of iconectiv’s new campaign, the highly intelligent iconectiv Operativ Task Force…
Oct 2, 2024

Speaking Engagements

Stephen Breen

Stephen Breen

Director of Sales and Partnerships & Strategy for UK and EU

Stephen Breen is the Director of Sales and Partnerships & Strategy for UK and EU for iconectiv. He is responsible for providing customers with consultation on how to drive cost-efficiencies and increase their satisfaction through iconectiv’s focused platforms on data exchange, number porting and TOTSCo compliance.

Breen is an experienced executive in the telecommunications industry with more than 25 years of experience. He previously served as Director of Partnerships for Cubit Telecom, where he led a team of Commercial and Delivery Managers in global engagement. He also holds the position of Deputy-Chair of the GSMA Wholesale Agreements & Solutions (WAS) Working Group – a global wholesale interworking and agreements-definition community.

Breen holds degrees from Methodist College Belfast, Dublin Business School and the Technological University of Dublin.

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Driving the Future of Professional Communications: iconectiv joins FCS Monthly Members Meeting to Champion Resilient Connectivity for UK Businesses

On October 30, 2024, iconectiv’s Stephen Breen will join industry experts at the FCS Monthly Members Meeting to discuss the latest advancements in professional communications. This virtual event will focus on the crucial factors businesses must consider when selecting a Managed Application Provider (MAP) to ensure they’re equipped for the future of connectivity. Breen’s session, "One-Touch Switching is here – The opportunity and journey so far," will explore how this game-changing technology is…
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources. 

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya. 

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University. 
 

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Empowering Connectivity: iconectiv Attends Broadband Nation Expo 2024 to Drive Seamless and Secure Digital Transformation

Broadband Nation Expo 2024 is the premier event for advancing America’s broadband capabilities and enhancing digital inclusivity. As bronze sponsors, iconectiv’s Bob Grant, Director of Product Management; JC Ortiz, Principal of Corporate Business Development; and Sarah Halko, Industry and Regulatory Director will be attending. Join Bob Grant, as he discusses alongside other industry experts, Steve Kristan and Steven Green, during the speaking panel “From the Plan to the Ground –…
Alberto Apablaza

Alberto Apablaza

Account Director, LATAM at iconectiv

Alberto Apablaza is the Director of Account Manager at iconectiv. He is responsible for the operations and implementation of the Number Portability in Chile and Argentina including managing new initiatives in the region. As a trusted business leader, Apablaza has demonstrated history of working in the telecommunications industry from the beginning of his career in Chile and then in South America.

Apablaza is a Computer Science Engineer with a master’s degree in management in Technological Entrepreneurships and more than 20 years of proven experience in the field of telecommunications. He has been involved in the Chile Number Portability from its conception where he led the project program in one of the most prominent carriers in Chile.

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iconectiv at Conecta Chile: Pioneering Connectivity and Innovation in the LATAM Telecom Industry

Conecta Chile will be held on September 9-10, 2024, at the Sheraton Santiago Hotel and Convention Center in Chile. As a leader in global telecom innovation, iconectiv’s presence at Conecta Chile reflects our commitment to advancing number portability, routing and digital identity. Our solutions, such as TruNumber Finder and TruNumber Portability Clearinghouse, empower service providers and regulators to deliver seamless experiences that safeguard consumer identity while enhancing connectivity…
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources. 

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya. 

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University. 

Angelica Ford

Angelica Ford

Sr. Account Director

Angelica Ford, Global Senior Account Director at iconectiv, is responsible for the operations and implementation of number portability, number management, Common Language and more in the Latin America Region.

Angelica as a trusted business leader with more than 30 years of experience in telecommunications and sales, she has a demonstrated history of working worldwide. Previously, she worked in numerous management and expansion roles from sales engineering to new business development.

She has a Bachelor’s Degree in Mathematics and Computer Science from Xavier University of Louisiana and a Master’s Degree in Computer Science from Howard University.

speaking engagement

Common Language and Cross Border Authentication at CABASE Internet Day

CABASE Internet Day 2024 will provide a space for discussions and debates on the latest industry news from May 16-17, 2024, in Buenos Aires, Argentina.Join Angelica Ford, iconectiv’s Global Senior Account Director, as she discusses "Common Language" on Friday, May 17 at 11:30 a.m. Following that, Bob Grant, iconectiv’s Principal Product Manager, will delve into "Cross Border Call Authentication" at 11:45 a.m. You can catch both sessions in the Buenos Aires CEC Convention Center Auditorium.To…
Myk Konrad

Myk Konrad

VP and Head of Product Management

Mykola “Myk” Konrad, Senior Vice President of Product Management at iconectiv, is responsible for iconectiv’s platforms and solutions that provide trusted data as a service to enterprises interested in number management, advertising, calls and text messages globally.
 
With over 30 years of experience in product management and engineering, Konrad has built a portfolio of experience in B2B SaaS companies in the enterprise software space along with cultivating the skills to successful growth in existing business and team management. At Allvue Systems, Konrad worked as the Head of Product/Senior Vice President to launch a new fintech portal product and implement a new product management cadence along with operational models. 

Konrad earned a Bachelor of Science in Electrical Engineering from the University of Pennsylvania and a Master of Business Administration (M.B.A.) from Leonard N. Stern School of Business at New York University.

speaking engagement

Connect (X) 2024

Connect (X) is the leading North American business technology event uniting industry stakeholders focused on 5G infrastructure. Emphasizing the need for an expanded network infrastructure community to support the next wave of 5G deployment, Connect (X) will be taking place May 14-16, 2024, in Atlanta, Georgia.Join Myk Konrad, iconectiv’s VP and Head of Product Management, as he speaks with other industry experts during the “Leveraging Digital Twins Data To Improve Tower And Network Asset…
Michael Obrien headshot

Michael O'Brien

Executive Vice President, Business Development

Michael O’Brien is Executive Vice President of Business Development at iconectiv. He is responsible for executing on the company’s strategy and driving new pathways of sustainable growth for the company.

An experienced industry veteran, O’Brien has more than 30 years of experience in the mobile communications industry. He most recently served as Group Vice President of Strategy and Corporate Development at Syniverse, where he focused on product and geographic expansion to support the company’s strategic priorities.

O’Brien was recently named one of the Top 25 Most Influential People in the Roaming and Interconnect Industry by Rocco Research. He holds a Bachelor of Computer Science Degree from the University of Virginia, School of Engineering and Applied Sciences.

speaking engagement

VanillaPlus Webinar with iconectiv

The VanillaPlus Webinar with iconectiv will explore the digital identity ecosystem in depth on April 23, 2024, at 10 a.m. ET. Industry leaders will discuss safeguarding phone numbers as a crucial digital identity signal in commerce and communication while addressing authentication and verification challenges in mobile communications.Michael O’Brien, iconectiv’s Chief Product Officer, will participate as a panelist in the “Securing the Digital Frontier: Navigating Challenges and Best Practices…
David Wilson

David Wilson

Vice President of Global Sales

David Wilson is the Vice President of Global Sales for iconectiv. He is responsible for leading go-to-market, business development and sales efforts. Through his work, enterprise solutions for messaging, compliance and identity verification are supported through the development and execution of sales strategies. 

Wilson is an experienced executive in the telecommunications industry with more than 30 years of experience. He previously served as the Executive Director of Numbering Market Management for Telcordia Technologies, where he managed Technical Sales Support and Contract Administrator teams. He led the efforts to define and complete technical and commercial numbering solutions in multiple countries. 

Wilson holds a Bachelor of Science degree in Business Administration and Marketing from Notre Dame de Namur University. 

speaking engagement

iconectiv Session During UK WISPA Spring 2024 Members Meeting

The UK WISPA Spring 2024 Members Meeting will bring together members and invited guests for a two-day conference on March 20-21, 2024, in Birmingham, UK. Industry experts will have the opportunity to meet peers and policymakers, and influence vendors. On March 20, David Wilson, iconectiv’s Vice President of Global Sales, will be speaking at 14:30 on preparing for the UK’s new era of broadband switching. He will examine what organizations should include on their TOTSCo Broadband Switching…