In the news

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1-800-TEXT: Enable Your Toll-Free Number for SMS

With more than 42 million toll-free numbers in use today, it’s not surprising that they remain as popular as ever. Providing a convenient way to track the reach and effectiveness of multichannel or national marketing campaigns, toll-free numbers enable businesses to assign unique numbers to various advertising channels. In this CRM Viewpoints article, our Senior Account Director Mike Gilbert explores the opportunity to increase revenue, brand trust, and customer retention by investing in 1-800-enabled texting.
Jul 7, 2020
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Telecommunication Industry Working Group Aims to End Robocalls Through Cryptographic Credentials

Every day, Americans are inundated with millions of robocalls. But the Verifying Integrity in End-to-End Signaling Working Group seeks to put an end to them.
Jul 7, 2020
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Enabling the world of tomorrow, today

There is a need and desire to restore confidence in voice communications and there are many players helping make that happen – from service providers, to analytic engines, to regulators. Within that realm, iconectiv is squarely positioned as a neutral, trusted partner to help resolve this growing (and expensive) problem.
Jun 18, 2020
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Practical advice for combating robocalling

Robocall scams have exploded worldwide during the past several years. Communications service providers (CSPs) and their partners are implementing several technical approaches to identify and block robocalls, such as identifying known robocalling origination points, recognizing compromised number ranges or detecting floods of calls to certain number ranges from a small number of origination points. In this article, analyst Ed Finegold with TM Forum takes a closer look at expert advice for combating the growing robocall problem, including iconectiv’s CTO Chris Drake.
May 19, 2020
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Is digital ID brokerage a business opportunity for CSPs?

In many forms of digital-era fraud, thieves steal digital identities to pose as legitimate customers and commit crimes like bank account takeover and mobile subscription fraud. Zenkey, a joint communications service provider (CSP) effort providing an alternative to digital identity brokerages, effectively tokenizes the subscriber information operators already hold to protect customers from digital identity theft. In this article from TMForum, Ed Finegold takes a closer look at the potential opportunity for CSPs as digital identity brokers, including an expert perspective from iconectiv’s CTO Chris Drake.
May 19, 2020
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Executive Webinar: Trusted Communications

The future of messaging frameworks and protocols, beginning with SMS, MMS, and now RCS, lies in the hands of industry collaboration within the solution provider ecosystem. Our CTO Chris Drake joins Keith Lampron, Associate Director of Core Messaging Product Management at Verizon Wireless and Chris Nicoll, Principal Analyst at ACG Research on this executive webinar to share what to expect from RCS for enterprises, consumers and operators.
May 12, 2020
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Black Swan Solution Guide: SHAKEN / STIR Calling Number Verification & Fraud Alerting

With increases in illegal robocalls, mobile operators have been challenged with maintaining consumer trust as they stop answering calls from unknown numbers. SHAKEN/STIR is the telecom industry’s first step toward reviving trust in telephony and sets the vital framework for how telecoms can deliver identity verification information for enterprises from originating to terminating provider. This briefing on SHAKEN/STIR is available featuring the analysis of two technology leaders at iconectiv, Chris Drake and Gary Richenaker.
May 12, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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iconectiv Trusted Communication Superheroes Speak Out About Protecting Financial Services Firms and Their Customers from Fraudsters

At MWC Las Vegas Panel Discussion, iconectiv’s George Cray Describes How the Industry is Fighting the Rise of Fraud and its Financial Fallout
Sep 14, 2022
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iconectiv Telecom Numbering Expert Natalie McNamer Elected Co-chair of ATIS Industry Numbering Committee (INC)

iconectiv’s senior numbering expert Natalie McNamer has been elected co-chair of the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC) by committee members for a two-year term. McNamer will oversee key initiatives associated with the North American Numbering Plan (NANP) numbering resources. This includes efficiently allocating and conserving telephone numbers, which uses extend beyond business and consumer phones to IoT and machine-to-machine devices and more.
Aug 24, 2022
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This Just In: Squadron of Telecom Superheroes Face Off Against Villains Corrupting the Trusted Communications Ecosystem

In the ever-expanding telecom universe, there are villains trying to corrupt the trusted communications ecosystem. A new infographic from iconectiv breaks down the various obstacles that the communications industry faces and the special powers each of these superheroes possess to combat these challenges. For those ready to join the legion of Trusted Communication Superheroes, we are ready for you to take your place among us.
Jul 21, 2022
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With Identity Emerging in Messaging Solutions, How Will the Industry Change?

During the Messaging & SMS World Session, “Identity in Messaging Solutions are Emerging – How Will the Industry Change?” iconectiv’s SVP of Corporate and Business Development Chris Drake, will be joining other industry professionals to discuss emergent technologies and solutions, and the impact they will have on the industry.
Jun 23, 2022
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How Can Businesses Reassure Their Customers That It’s OK to Pick Up the Phone?

Robocalls have harmed consumer trust in answering calls from numbers they don’t know or recognize. In fact, more than 75% of calls from unidentified or unfamiliar numbers go unanswered. To combat this, businesses and their numbers must be vetted, registered, and verified by service providers to help outbound calls be delivered to consumers and displayed appropriately. During ITEXPO panel session, “How Verification is Helping Maintain the Integrity of Voice Calls,” Jonathan Shulman, Vice President of Business Development at iconectiv, and Harold Salters, Technology Consultant at CTIA, will explore the industry initiatives to help preserve trust in voice communications.
Jun 8, 2022
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AB Handshake Amps Up its Telephone Fraud Fighting Capabilities by Leveraging iconectiv’s Intelligent Numbering Solution

AB Handshake is leveraging iconectiv’s TruNumber Protect intelligent numbering data to further enhance its fraud management system. With this accurate data processed by iconectiv TruNumber Protect, potential fraudulent calls can be better detected and prevented in real-time. This allows AB Handshake’s telecom service provider customers to recover lost revenues, streamline traceback requests and reduce customer churn.
Jun 7, 2022
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How Can We Safeguard the Booming Global Mobile Money Market from Fraudsters?

More consumers than ever before are turning to their mobile devices to conduct banking transactions via SMS and Rich Communications Services (RCS). In fact, the Global Mobile Money Market size was valued at USD 4.24 Billion in 2020 and is projected to reach USD 31.88 Billion by 2028, growing at a CAGR of 28.67% from 2021 to 2028. But, while the opportunity for the booming mobile money market is great, it does not come without challenge – specifically around the mobile wallet itself. During the CFCA Summer Education Event session, “Protecting the Mobile Wallet: Why Number Portability is Critical to Safeguarding Mobile Banking,” iconectiv’s Jonathan Herttua, Director of Information Solutions, and Carolyn Knight, Senior Account Manager for the company’s United States Local Number Portability (LNPA) team will examine how number portability data can be used in a new way to help keep mobile money safe for customers and banks.
May 24, 2022