In the news

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CSPs must adopt a common language to ensure optimised operations

iconectiv estimates that CSPs lose up to 20% of their annual capital expenditure—$65 billion industry-wide—because of communication challenges, asset complexity and misunderstood inventory. Under pressure to deliver 5G, edge computing, virtualized networking and other capabilities, CSPs are using a common language for the deployment, interconnection and management of physical and virtual assets. In this VanillaPlus article, Eyad Alqadi and John Hayes explain how common language provides visibility for CSPs and their external organizations—such as partners and vendors—to easily understand and optimize their assets.
Feb 25, 2022
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Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers

STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses and organizations of all types and sizes. George Cray, iconectiv Senior Vice President of Product along with an expert from CTIA, sits down with Dan Baker, editor from Black Swan Telecom Journal, to discuss the adoption of initiatives like Registered Caller.
Jan 7, 2022
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Tuning Your Selling Approach For 2022

The science of selling is constantly evolving. Over the last several decades, selling has become more capital intensive, data driven and teamwork oriented. Several secular forces have been changing the nature of selling incrementally over time. Peter Ford, Head of Information Solutions Business at iconectiv, shares his insights on allocating the most effort toward the biggest customer opportunities.
Dec 28, 2021
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5G: The Universal Structure for Service Providers

Multi-access edge computing, virtualized network function and 5G give service providers powerful new ways to maximize scalability, flexibility and operational efficiency while enabling new services and revenue streams. In the latest Network Media Group panel, experts from iconectiv and AT&T explore how a common naming strategy plays a fundamental role in unlocking the true promise and commercial value of 5G.
Nov 5, 2021
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Trusted Communications: Authenticating Calls with Delegate Certificates

People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. In the latest Network Media Group panel, experts from iconectiv, CTIA, and T-Mobile address the industry's progress in restoring consumer faith and confidence and how a new policy change is helping simplify the verification process.
Nov 5, 2021
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STI-GA Enhances STIR/SHAKEN Functionality to Authenticate Broader Range of Calls

Representing a major advance for the industry-driven work to mitigate illegal robocalls, the Secure Telephone Identity Governance Authority (STI-GA) announced the launch of new STIR/SHAKEN functionality. Beginning October 22, the new software expands caller ID authentication reach with the use of delegate certificates that allow Resp Orgs—the companies responsible for assigning toll-free telephone numbers—to directly join the SHAKEN ecosystem.
Oct 20, 2021
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Selecting the Best Messaging Model for Your Business From Short Codes, Long Codes, and Toll-Free SMS Texts

The business messaging landscape constantly evolves as new technology advancements and innovative ways to engage customers disrupt the ecosystem. For businesses wanting to keep conversational commerce flowing while also engaging with customers cost-effectively and securely, it's essential to understand each messaging type and in which scenario they're most beneficial. In the latest Total Retail article, iconectiv’s Cliff Holsenbeck explores messaging models that will drive the future of business communication and what companies can do to adapt to these models.
Oct 7, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

iconectiv Trusted Communication Superheroes Speak Out About Protecting Financial Services Firms and Their Customers from Fraudsters

At MWC Las Vegas Panel Discussion, iconectiv’s George Cray Describes How the Industry is Fighting the Rise of Fraud and its Financial Fallout
Sep 14, 2022
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iconectiv Telecom Numbering Expert Natalie McNamer Elected Co-chair of ATIS Industry Numbering Committee (INC)

iconectiv’s senior numbering expert Natalie McNamer has been elected co-chair of the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC) by committee members for a two-year term. McNamer will oversee key initiatives associated with the North American Numbering Plan (NANP) numbering resources. This includes efficiently allocating and conserving telephone numbers, which uses extend beyond business and consumer phones to IoT and machine-to-machine devices and more.
Aug 24, 2022
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This Just In: Squadron of Telecom Superheroes Face Off Against Villains Corrupting the Trusted Communications Ecosystem

In the ever-expanding telecom universe, there are villains trying to corrupt the trusted communications ecosystem. A new infographic from iconectiv breaks down the various obstacles that the communications industry faces and the special powers each of these superheroes possess to combat these challenges. For those ready to join the legion of Trusted Communication Superheroes, we are ready for you to take your place among us.
Jul 21, 2022
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With Identity Emerging in Messaging Solutions, How Will the Industry Change?

During the Messaging & SMS World Session, “Identity in Messaging Solutions are Emerging – How Will the Industry Change?” iconectiv’s SVP of Corporate and Business Development Chris Drake, will be joining other industry professionals to discuss emergent technologies and solutions, and the impact they will have on the industry.
Jun 23, 2022
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How Can Businesses Reassure Their Customers That It’s OK to Pick Up the Phone?

Robocalls have harmed consumer trust in answering calls from numbers they don’t know or recognize. In fact, more than 75% of calls from unidentified or unfamiliar numbers go unanswered. To combat this, businesses and their numbers must be vetted, registered, and verified by service providers to help outbound calls be delivered to consumers and displayed appropriately. During ITEXPO panel session, “How Verification is Helping Maintain the Integrity of Voice Calls,” Jonathan Shulman, Vice President of Business Development at iconectiv, and Harold Salters, Technology Consultant at CTIA, will explore the industry initiatives to help preserve trust in voice communications.
Jun 8, 2022
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AB Handshake Amps Up its Telephone Fraud Fighting Capabilities by Leveraging iconectiv’s Intelligent Numbering Solution

AB Handshake is leveraging iconectiv’s TruNumber Protect intelligent numbering data to further enhance its fraud management system. With this accurate data processed by iconectiv TruNumber Protect, potential fraudulent calls can be better detected and prevented in real-time. This allows AB Handshake’s telecom service provider customers to recover lost revenues, streamline traceback requests and reduce customer churn.
Jun 7, 2022
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How Can We Safeguard the Booming Global Mobile Money Market from Fraudsters?

More consumers than ever before are turning to their mobile devices to conduct banking transactions via SMS and Rich Communications Services (RCS). In fact, the Global Mobile Money Market size was valued at USD 4.24 Billion in 2020 and is projected to reach USD 31.88 Billion by 2028, growing at a CAGR of 28.67% from 2021 to 2028. But, while the opportunity for the booming mobile money market is great, it does not come without challenge – specifically around the mobile wallet itself. During the CFCA Summer Education Event session, “Protecting the Mobile Wallet: Why Number Portability is Critical to Safeguarding Mobile Banking,” iconectiv’s Jonathan Herttua, Director of Information Solutions, and Carolyn Knight, Senior Account Manager for the company’s United States Local Number Portability (LNPA) team will examine how number portability data can be used in a new way to help keep mobile money safe for customers and banks.
May 24, 2022