In the news

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iconectiv launches Trusted Communications Superhero campaign

The way in which consumers and businesses communicate and how societies operate is a key reason why companies are anticipated to spend US$2.8 trillion on digital transformation globally by 2025. A new infographic from iconectiv breaks down the various obstacles that the communications industry faces and the special powers each of these superheroes possess to combat these challenges.
Aug 1, 2022
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Changing your cell phone company without changing your number is now a right

With the development of mobile telephony, cell phone users in Argentina are increasingly using their mobile phones and telephone number as an identifier. That’s why it’s important that consumers are allowed the option to seamlessly change service providers while keeping their original phone number. iconectiv was recently included in an Argentine news article as a trusted number portability authority. iconectiv is proud to offer number portability in over 20 countries across the globe, including Argentina.
May 2, 2022
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We need an industry-backed, tech-neutral resource to restore trust in voice communications

With illegal robocalls now representing nearly half of all unwanted calls in the U.S., consumers are opting to simply not pick up their phones. In fact, studies show that in the U.S. alone, 76% of calls from an unidentified or unfamiliar number are left unanswered, and 58% of consumers only answer calls from numbers they recognize. In a recent Help Net Security article, Chris Drake, SVP of Corporate and Business Development at iconectiv, explains the need for a centralized, industry-standard framework, where legitimate numbers can be registered to help avoid confusion, unnecessary costs and inconsistency.
Apr 1, 2022
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Scam attacks are on the rise, but can they be fully stopped or prevented?

The Covid pandemic has accelerated not only digital adoption but also the scale and spread of scams. Every month, over 4 billion scam calls are made globally, with 23% of Americans reporting that they have lost money due to such calls in 2021 alone. George Cray, Senior Vice President at iconectiv, is featured in a recent Cybernews article regarding the rise in global scam attacks.
Mar 17, 2022
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MWC22 gets ready to unleash connectivity

As companies gear up to spend approximately $2.8 trillion USD on digital transformation by 2025, network operators and the ecosystem that makes B2C communications possible, need to make sure their customers have the confidence that the calls and texts they are receiving are from legitimate companies. In anticipation of MWC22, VanillaPlus magazine recently spoke with Peter Ford, Executive Vice President at iconectiv, regarding the impact digital transformation will have on connectivity and communications, as well as identity verification.
Feb 25, 2022
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CSPs must adopt a common language to ensure optimised operations

iconectiv estimates that CSPs lose up to 20% of their annual capital expenditure—$65 billion industry-wide—because of communication challenges, asset complexity and misunderstood inventory. Under pressure to deliver 5G, edge computing, virtualized networking and other capabilities, CSPs are using a common language for the deployment, interconnection and management of physical and virtual assets. In this VanillaPlus article, Eyad Alqadi and John Hayes explain how common language provides visibility for CSPs and their external organizations—such as partners and vendors—to easily understand and optimize their assets.
Feb 25, 2022
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Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers

STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses and organizations of all types and sizes. George Cray, iconectiv Senior Vice President of Product along with an expert from CTIA, sits down with Dan Baker, editor from Black Swan Telecom Journal, to discuss the adoption of initiatives like Registered Caller.
Jan 7, 2022

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Strengthening Cyber Defenses: iconectiv’s Ongoing Commitment to Secure Communications During Cybersecurity Awareness Month

During Cybersecurity Awareness month, iconectiv reaffirms its commitment to robust security through ongoing assessments, trusted partnerships and certifications like ISO 27001:2022, ensuring businesses stay protected in an ever-evolving digital landscape.
Oct 24, 2024
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Expanding Global Access to Argentina’s Porting Data: A New Weapon Against Fraud and Risk

Businesses can now access Argentina’s porting data globally through iconectiv’s new agreement with the Number Portability Committee. This authoritative data empowers companies to enhance fraud prevention, assess risk, and protect customer trust while optimizing business processes.
Oct 7, 2024
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Steve Tang joins NMG: bridging the digital divide with FWA

The latest Network Media Group video explores the 5G Fixed Wireless Access (FWA) market and the impact of federal funding from RDOF and BEAD. With insights from iconectiv®’s Steve Tang, the discussion highlights how tools, like iconectiv TruOps® Common Language®, are improving network connectivity.
Oct 3, 2024
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“We’re on a Mission,” says new iconectiv Operativ Task Force

Meet the iconectiv Operativ Task Force, tackling the toughest global communications challenges. From fraud prevention to digital identity, these agents use real-world expertise to deliver trusted solutions. Explore their missions and see how iconectiv keeps industries connected and secure.
Oct 2, 2024
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Authoritative Mobile Phone Number Data Amps Up Fraud Prevention in the Finance Industry

See how leveraging authoritative mobile number data is transforming fintech fraud prevention. Insights like SIM tenure, porting history, and line type give financial institutions the edge in detecting scams, enhancing verification, and safeguarding customer transactions from fraud.
Sep 24, 2024
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New Video: BEAD Program, Efficiently Harness Federal Funding for Connectivity for All

Unlock the full potential of $42.5B in BEAD funding with iconectiv® TruOps® Common Language®. Join iconectiv’s Bob Grant as he breaks down how to streamline reporting, auditing and compliance to supercharge rural broadband efforts.
Sep 19, 2024
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600K Ways Telcos Can Maximize Efficiency, Competitiveness, Customer Satisfaction Daily

iconectiv® TruNumber® Gateway LSMS extends real-time phone number porting data across all departments, empowering U.S. and Canadian CSPs and telecom providers to enhance operational efficiency, streamline billing and improve customer satisfaction without network disruption.
Sep 10, 2024

Speaking Engagements

Mike

Michael O'Brien

Executive Vice President, Business Development

Michael O’Brien is Executive Vice President of Corporate Business Development at iconectiv. He is responsible for executing on the company’s strategy and driving new pathways of sustainable growth.

A skilled industry veteran, O’Brien has more than 35 years of experience in the mobile communications industry. Prior to joining iconectiv, he served as Group Vice President of Strategy and Corporate Development at Syniverse, where he focused on product and geographic expansion to support the company’s strategic priorities.

O’Brien was named one of the Top 25 Most Influential People in the Roaming and Interconnect Industry by Rocco Research in 2020. He holds a Bachelor of Computer Science Degree from the University of Virginia, School of Engineering and Applied Sciences.
 

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HIYA State of the Call

iconectiv’s Executive VP, Michael O’Brien, joins other industry leaders at the State of the Call Summit, presented by HIYA, in New York City on October 5, 2023, to discuss call authentication.
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources.

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya.

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.

Chris Drake

Chris Drake

Chief Technology Officer

Chris Drake, Senior Vice President - Corporate and Business Development, at iconectiv, is responsible for internal and external technology initiatives including emerging opportunities in trusted communications, cybersecurity, mobile content, mobile identity, virtualization and M2M/IoT.

Drake began his career at Bell Northern Research and has over 25 years in the telecommunications industry. Prior to iconectiv, Chris held executive positions at Neustar, Sonus Networks, Telcordia Technologies as well as other companies.  Drake is also an executive advisor to technology startups and had worked with the Canadian Consulate Tech Accelerator @ NYC for many years. Drake contributes to various GSMA efforts including the Fraud and Security Group, The Networks Group, and the Industry Specification Approving Group. Drake is on the board and executive committee of the Alliance for Telecommunications Industry Solutions (ATIS), chair of the ATIS Technology and Operations Council.  Drake is a longstanding member of the CTIA cybersecurity working group, the Cybersecurity Advisory Board for the Pace University Seidenberg School of Computer Science and Information Systems, and has served on the Industrial Advisory Board for the Security and Software Engineering Research Center (S2ERC) for Georgetown and Ball State Universities through the National Science Foundation. Drake also serves on the FCC federal advisory committee, the North American Numbering Council.

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SIPNOC 2023

Chris Drake, iconectiv’s SVP of Corporate and Business Development, and Bob Grant, iconectiv’s Principal Product Manager, are speaking SIPNOC 2023, which will be held September 12-13, 2023 in Herndon, VA. Their sessions include: “The Future of End to End Branded Calling Using Authentication" and "Cross-Border Authentication."
Alberto

Alberto Apablaza

Account Director, LATAM at iconectiv

Alberto Apablaza, Account Director, LATAM at iconectiv, is responsible for the operations and implementation of the Number Portability in Chile and Argentina including managing new initiatives in the region. As a trusted business leader, Apablaza has demonstrated history of working in the Telecommunications Industry from the beginning of his career in Chile and then in South America. He has been involved in the Chile Number Portability from its conception where he led the project program in one of the most prominent carriers in Chile. Apablaza is a Computer Science Engineer with a Master Degree in Management in Technological Entrepreneurships.

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Telco Transformation LATAM

As a platinum sponsor, four members from iconectiv’s team will attend CONECTA LATAM's Telco Transformation LATAM, including Alberto Apablaza, Director of Account Manager, who will be speaking on August 30th. The two-day conference that will bring together industry experts to discuss the impact of 5G and AI.
john hayes

John Hayes

Senior Director, iconectiv

As Senior Director at iconectiv, John Hayes is responsible for leading the company’s global product cost analysis efforts, fixed asset management and regulatory compliance and reporting initiatives. With over more than 30 years of experience in telecommunications, Hayes has led strategic campaigns to improve network operations for global carriers centered around new investments, utilization and fixed operations. He has also advocated for effective regulatory compliance and reporting and spearheaded financial strategies to reduce carrier expenditures and increase cost savings.

speaking engagement

NMG: Towers, Neutral Hosts and Data Centers Session with iconectiv

In this discussion, iconectiv’s Senior Director, John Hayes, and The Network Media Group’s Publisher, Abe Nejad, discuss neutral hosts, data centers and their role in Telco and 5G rollout with other industry experts.
Chris Drake

Chris Drake

Chief Technology Officer

Chris Drake, Senior Vice President - Corporate and Business Development, at iconectiv, is responsible for internal and external technology initiatives including emerging opportunities in trusted communications, cybersecurity, mobile content, mobile identity, virtualization and M2M/IoT. 
Drake began his career at Bell Northern Research and has over 25 years in the telecommunications industry. Prior to iconectiv, Chris held executive positions at Neustar, Sonus Networks, Telcordia Technologies as well as other companies.  Drake is also an executive advisor to technology startups and had worked with the Canadian Consulate Tech Accelerator @ NYC for many years. Drake contributes to various GSMA efforts including the Fraud and Security Group, The Networks Group, and the Industry Specification Approving Group. Drake is on the board and executive committee of the Alliance for Telecommunications Industry Solutions (ATIS), chair of the ATIS Technology and Operations Council.  Drake is a longstanding member of the CTIA cybersecurity working group, the Cybersecurity Advisory Board for the Pace University Seidenberg School of Computer Science and Information Systems, and has served on the Industrial Advisory Board for the Security and Software Engineering Research Center (S2ERC) for Georgetown and Ball State Universities through the National Science Foundation. Drake also serves on the FCC federal advisory committee, the North American Numbering Council.

speaking engagement

Are We Ready for a Universal Registry of Known Telephone Numbers?

Join iconectiv’s Chris Drake, Senior Vice President - Corporate and Business Development, on June 12 when he moderates the “Are We Ready for a Universal Registry of Known Telephone Numbers?” webinar panel at KYC Summit 2023.
Alberto

Alberto Apablaza

Account Director, LATAM at iconectiv

Alberto Apablaza, Account Director, LATAM at iconectiv, is responsible for the operations and implementation of the Number Portability in Chile and Argentina including managing new initiatives in the region. As a trusted business leader, Apablaza has demonstrated history of working in the Telecommunications Industry from the beginning of his career in Chile and then in South America. He has been involved in the Chile Number Portability from its conception where he led the project program in one of the most prominent carriers in Chile. Apablaza is a Computer Science Engineer with a Master Degree in Management in Technological Entrepreneurships.

speaking engagement

NUMBER PORTABILITY, TELEPHONY: Update and Challenges

Join iconectiv’s Alberto Apablaza, LATAM Account Director, on May 17 as he hosts the NUMBER PORTABILITY, TELEPHONY: Update and Challenges session at Internet Day 2023 in Argentina.
john hayes

John Hayes

Senior Director, iconectiv

John Hayes, Head of Solutions Engineering at iconectiv, is responsible for leading the company’s activities that enable carriers to economically meet their rollout objectives and cost effectively support their service portfolio.

With more than 30 years of experience in telecommunications, Hayes has led engagements to improve network operations for global carriers centered around optimizing new investments, utilization embedded capabilities and leveraging carrier interworking.

He has also advocated the need for carriers to focus on establishing a robust data infrastructure that is consistently used across the business to obtain reliable insights that permit effective operational and capital efficiencies to be realized.

speaking engagement

The 5G playbook – What Do you Need to Deploy 5G?

5G may already be available in most of the U.S., but there are still many small operators that are in the beginning of their 5G transitions.  This panel discussion will talk about the spectrum, regulatory challenges, infrastructure needs and investment requirements to build a 5G network. In addition, it will discuss some of the unknowns that we are still learning about 5G, such as why operators have failed to fully monetize 5G at this point.