In the news

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NMG: mobile network operators capitalize on data centers

Juan Carlos Ortiz, Principal of Corporate Business Development at iconectiv, joins Abe Nejad of The Network Media Group to discuss how AI-powered cloud data centers are transforming partnerships with mobile network operators and the critical role of visibility during network planning.
Mar 18, 2025
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Telecom Reseller: ensuring broadband equity across America, iconectiv podcast

Published on Telecom Reseller, this podcast features iconectiv’s Sharon Dileo discussing broadband expansion in the U.S. She highlights the BEAD Program’s mission to expand high-speed internet access, the challenges it faces and iconectiv’s role in supporting its success.
Mar 12, 2025
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Pipeline Magazine: rich business messaging boosts sales and brand loyalty by transforming the customer experience

Published in Pipeline Magazine, this article by Chris Drake, SVP of Corporate & Business Development at iconectiv, explores how Rich Business Messaging (RBM) revolutionizes customer engagement. RBM, powered by Rich Communication Services (RCS), enhances sales, brand loyalty and security.
Mar 11, 2025
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VanillaPlus: RCS and why it’s better for business messaging from iconectiv SVP

In a live interview at MWC Barcelona 2025, Chris Drake (SVP, iconectiv) speaks with Jim Morrish (Co-Founder, Transforma Insights) for VanillaPlus. They discuss the evolution of Rich Communication Services (RCS), its impact on business messaging and the importance of authentication and security in telecom.
Mar 5, 2025
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Forbes: Strength In Numbers: Safeguarding MMS, SMS And RCS From Fraud And Spam

Published in Forbes, Peter Ford of iconectiv discusses how businesses can safeguard SMS, MMS and RCS messaging channels from fraud and spam. He highlights the importance of trust in messaging, lessons learned from past scams and industry-wide approaches like STIR/SHAKEN to protect consumer communications.
Mar 4, 2025
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VanillaPlus: Enhance global security by using phone number data to counteract fraud

Published in VanillaPlus Issue 1 2025, this thought leadership article by iconectiv explores how phone number intelligence is a key factor in fraud prevention. By leveraging porting data, financial services companies can strengthen identity verification and risk management strategies.
Feb 27, 2025
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AZFamily (CBS Phoenix): Scammers Taking Advantage of AI

In a live interview with AZFamily (CBS Phoenix), Chris Drake, Senior VP at iconectiv, discusses how scammers are using AI to bypass two-factor authentication, hijack phone numbers and commit fraud. He shares tips on protecting personal data and preventing these attacks.
Feb 26, 2025

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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As Caller ID Spoofing and Illegal Robocalls Skyrocket, Regulators, Service Providers Can Restore Trust in Caller ID

As a trusted partner in the global communications ecosystem, iconectiv is helping to address this growing, global problem with the launch of TruReach Certify. TruReach Certify is the foundation that helps ensure only legitimate and trusted entities can participate in the STIR/SHAKEN Caller ID ecosystem. It helps service providers authenticate caller IDs from law-abiding subscribers and businesses so consumers can trust caller ID information.
Feb 19, 2020
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Strategizing to Mitigate the Misuse of Telecom Networks

Shaping the future of trusted communications and a debate about upcoming technologies and trends await visitors at ITEXPO 2020, which takes place February 11-14 in Ft. Lauderdale, Florida. Experts from iconectiv will be taking the stage, focusing on strategies for the reduction of robo-driven spam calling and the best ways to maximize the potential of VoIP. Spam calls with spoofed caller IDs have reached unprecedented levels in the U.S.—to the point where many people simply refuse to answer their phones. These calls are easily the biggest segment of consumer complaints to the Federal Trade Commission (FTC) and the number continues to climb, with billions of robocalls reported every month. Helping to restore trust in communications is a key priority for the industry as a whole—as well as a critical focus for iconectiv.
Feb 6, 2020
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Ensuring Accurate Routing of Calls for Hard of Hearing, those Requiring Speech Communication Assistance

More than 44 million U.S. adults currently have hearing loss and the amount is increasing faster than the population growth rate. As the new provider of the Telecommunications Relay Services Numbering Directory for Internet-based TRS (iTRS) in the U.S., iconectiv is helping to ensure that people with hearing and speech impairments can continue to rely on landline and mobile phones to communicate.
Dec 9, 2019
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Consumers pick up the phone when they have trusted information about the businesses calling them

Currently, over 75% of calls are left unanswered when the call comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls, which reached 85 billion globally in 2018 – a 325% jump from 2017. The new ATIS-SIP Forum Signature-based Handling of Asserted information using toKENs (SHAKEN) framework will help mitigate illegal robocalls so that consumers can once again trust the calling number displayed on their caller ID.
Dec 4, 2019
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Answering the Call: Industry to Share Expertise at SIPNOC 2019

With the industry firmly focused on radically reducing illegal robocalls, experts will gather at SIPNOC 2019 on December 3 to further address this critical issue. With 76% of all unidentified phone calls left unanswered, consumers and enterprises are looking to service providers to ensure that legitimate businesses are getting their calls answered by consumers. As policy administrator for the Calling Number Verification Service and a provider of trusted communications solutions, iconectiv has key speakers at the event including Gary Richenaker, Principal Solutions Architect, and Mary Barnes, Senior Advisor, Industry Solutions.
Nov 19, 2019
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Illegal robocalls, NFV implementation and telecom fraud take center stage for iconectiv at MWC Los Angeles

While future 5G service plans and deployment updates can be expected to capture headlines at the upcoming Mobile World Congress in Los Angeles (October 22-24), iconectiv, a trusted, neutral provider of trusted communications platforms and solutions, – will be drawing attention back to some of the key challenges facing service providers and their customers today.
Oct 17, 2019
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The promise and peril of network virtualization

Service providers want the technological flexibility, business agility and savings that Network Function Virtualization (NFV) promises, but they’re frustrated by its implementation complexity and cost and the fact that it requires additional work on top of all their other projects and initiatives.
Oct 16, 2019