In the news

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Telecom Reseller: AI has changed the telecom landscape, giving fraudsters the ability to clone voices and perpetrate robocall scams at scale

iconectiv’s SVP, Chris Drake, joins Doug Green at Telecom Reseller Podcast to discuss what services providers, regulators and telecom vendors are doing to protect the digital identities of people and businesses.
Jun 18, 2024
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Nilson Report: Telecom Data for Fraud Fighting from iconectiv

Organizations increasingly use mobile numbers as account identifiers due to their portability and reliability. iconectiv is a key provider of mobile and text data, aiding in account verification, fraud detection, and regulatory compliance across over 100 countries through API integrations.
May 31, 2024
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Total Retail: Short Codes are Long on Bottom-Line Benefits

In this article, Mykola Konrad, Senior VP, Head of Product at iconectiv, discusses the value of short codes in retail. He highlights their trustworthiness, high open rates and role in fraud prevention. Mykola also explores how AI enhances message personalization, boosting sales and revenue for retailers.
May 30, 2024
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Enterprise Security Tech: AI-Driven Robocall Scams: How Fraudsters Are Cloning Voices to Deceive and Steal

In this Q&A with Enterprise Security Tech, Chris Drake, SVP, Corporate and Business Development at iconectiv, delves into the AI-driven tactics used by fraudsters and their impact on digital security. He also discusses the measures being implemented to combat these threats.
May 20, 2024
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WIA: How tower and data center operators can enable and monetize rapid 5G buildouts

In this article, Mykola Konrad, Head of Product at iconectiv®, discusses the importance of tower and data center operators adopting iconectiv® TruOps™ Common Language® to enable efficient communication with communication service providers (CSPs) and seize opportunities in the 5G market.
May 2, 2024
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KSL 5 TV: NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams

Chris Drake, SVP at iconectiv, joins Matt Gephardt from KSL 5 TV to discuss March Madness ticket scams.
Mar 20, 2024
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Forbes: Countering Fraud and Navigating Customer Experience Complexities

In this article, Peter Ford, EVP and Head of Information Solutions Business at iconectiv, discusses the persistent threats to digital identity, focusing on phone number vulnerabilities. He stresses the importance of KYC and KYB verification processes and advocates for protecting phone number integrity for secure digital interactions.
Mar 15, 2024

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Understanding How Service Providers and Regulators Can Prepare for SHAKEN’S Global Expansion at SIPNOC 2022

With more than 85 billion spam phone calls placed globally each year costing trillions in lost business and productivity, keeping the voice ecosystem safe for consumers and attractive to business is an objective we all share. In the U.S., service providers and industry players have been focused on implementing solutions designed to ensure the integrity of communications networks and mitigate any call-answering hesitation. During the SIPNOC 2022 panel session, SHAKEN Goes Global: Opportunities and Challenges for Service Providers and Regulators Worldwide, George Cray, Senior Vice President at iconectiv, will outline a set of shared, technological best practices to extend this trust-restoring framework across country borders.
Mar 16, 2022
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iconectiv Shines Light on How Restoring Trust in Phone Calls and Text is Key for Digital Transformation

At MWC Barcelona 2022, iconectiv will share examples of successful industry initiatives and technologies that are restoring consumer trust in voice calls and text messaging, which is paramount to helping ensure the success of enterprise digital transformation. Rebuilding consumer trust in voice calls and text messages — after years of being undermined by illegal robocalls, SMS spam and fraud — is critical to the mobile ecosystem and all the retailers, schools, health care providers and other organizations that depend on it to inform and engage consumers.
Feb 23, 2022
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Fraud is Big Business and Companies are Fighting Back

57% of consumers say they now prefer online banking to traditional branch banking, and 55% prefer using mobile banking apps to stay on top of their finances, all according to the World Retail Banking Report. And, with contactless payments expected to continue rising worldwide to reach an over $1.6 trillion transaction value by 2024, according to data from BuyShares.co.uk, this burgeoning market is a major target for fraudsters looking to get a piece of the pie. During the MWC panel session, “The Rise of Scam Attacks,” iconectiv will examine the various attack vectors the industry faces – from illegal robocalls to smishing exploits – and what’s being done to address them.
Feb 16, 2022
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Registered Caller Helps Maximize Call Answer Rates for Businesses

Spam and illegal robocalls have caused consumers to stop answering calls from telephone numbers they don’t recognize. This poses a significant challenge for legitimate businesses trying to reach consumers by telephone with important or timely updates and information. A Registered Caller proof-of-concept trial with Verizon and Metaswitch successfully showed that valid enterprise calls were fully authenticated, shared and broadcasted for optimal call delivery to improve the call answer rate.
Jan 25, 2022
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U.S. Federal Agencies Can Quickly and Accurately Compare Telecom Providers Before Ordering Services Through the GSA

It is time consuming for federal agencies to research and compare dozens of telecom service providers. That’s why the U.S. General Services Administration created the Enterprise Infrastructure Solutions (EIS) program, which provides agencies with a single, convenient resource for quickly identifying their options. A new use case explores how iconectiv’s Common Language enables agencies to quickly, accurately and confidently compare their options before ordering services through the GSA.
Jan 20, 2022
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A Single Fraudulent Call Cost A Major Retailer $400,000. Here’s What It Did Next.

Retailers and other businesses lose an average of $1.82 billion annually to callback fraud, according to the Communications Fraud Control Association. A newly released iconectiv use case describes how one major retailer that lost $400,000 in a single callback fraud incident, opted to address the issue by banning all callbacks to the country where the fraud originated before realizing that there were other, more customer-first options available. The use case explains how the retailer trialed iconectiv® TruNumber Protect, which features a comprehensive, continually updated database of high-risk and unallocated telephone number ranges worldwide, that enables retailers to assess situations as they come and protect themselves from fraud.
Jan 13, 2022
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MNP Interconnection Telecom Solutions India Passes 300 Million Ported Numbers Milestone

Mobile number porting frees India’s consumers and businesses to keep their mobile number when switching service providers. Mobile Number Portability (MNP) is good for businesses, consumers and the industry because it provides customers with choices, which drives competition and innovation. Since 2011, MNP Interconnection Telecom Solutions India (MITS), an iconectiv subsidiary, has managed over 300 million port requests across its 575 million subscribers throughout Zone 2.
Jan 4, 2022
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