In the news

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Common shortcodes gain traction, as texting best engages customers

Creating marketing campaigns with effective text messages can increase traffic in stores and convert customer leads into sales. Millennials are a prime target for marketers, as they love their smartphones. A study from OpenMarket showed that 75 percent of millennials would choose a text only phone over a voice-only phone. Read more
Apr 9, 2018
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One of telecom’s biggest IT projects ‘went great’—at least so far

Described as one of the biggest IT projects ever undertaken by the U.S. telecom industry, the nation’s commercial number portability services yesterday began moving from previous vendor Neustar to new vendor iconectiv. And “it went great,” said Kathy Timko, head of local number portability administration at iconectiv, in an interview this morning. “It’s a highly orchestrated endeavor,” Timko explained. Read more here
Apr 8, 2018
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iconectiv Joins SAP HANA Partner Ecosystem

At Mobile World Congress (MWC), SAP and iconectiv announced a partnership to bring cloud-based telecom services that are designed to enable enhanced network management and asset monetization into the SAP HANA partner ecosystem. Read more
Mar 5, 2018
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Using common short codes for mobile app marketing

App developers know well the difficulties in marketing their apps. But a highly compelling way to advertise their apps in the context to the real world is being overlooked.
Feb 19, 2018
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iconectiv appoints executive to lead business expansion

iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, has named veteran software, services and communications industry executive Alex Berry as the Executive Vice President of its Information Solutions Business Unit. Read more
Jan 16, 2018
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iconectiv appoints executive to lead business expansion

iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, has named veteran software, services and communications industry executive Alex Berry as the Executive Vice President of its Information Solutions Business Unit. Read more
Jan 16, 2018
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The MarTech Minute: Digimind’s Social Wall, Heap’s customer insight platform and more

iconectiv and Infutor join forces The two companies will be co-marketing complementary, unique solutions that it says will reduce the risk of TCPA class-action lawsuits. The partnership is geared toward helping brands reduce misdirected and illegal robotexts. Read entire article
Jan 11, 2018

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

As Caller ID Spoofing and Illegal Robocalls Skyrocket, Regulators, Service Providers Can Restore Trust in Caller ID

As a trusted partner in the global communications ecosystem, iconectiv is helping to address this growing, global problem with the launch of TruReach Certify. TruReach Certify is the foundation that helps ensure only legitimate and trusted entities can participate in the STIR/SHAKEN Caller ID ecosystem. It helps service providers authenticate caller IDs from law-abiding subscribers and businesses so consumers can trust caller ID information.
Feb 19, 2020
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Strategizing to Mitigate the Misuse of Telecom Networks

Shaping the future of trusted communications and a debate about upcoming technologies and trends await visitors at ITEXPO 2020, which takes place February 11-14 in Ft. Lauderdale, Florida. Experts from iconectiv will be taking the stage, focusing on strategies for the reduction of robo-driven spam calling and the best ways to maximize the potential of VoIP. Spam calls with spoofed caller IDs have reached unprecedented levels in the U.S.—to the point where many people simply refuse to answer their phones. These calls are easily the biggest segment of consumer complaints to the Federal Trade Commission (FTC) and the number continues to climb, with billions of robocalls reported every month. Helping to restore trust in communications is a key priority for the industry as a whole—as well as a critical focus for iconectiv.
Feb 6, 2020
press release

Ensuring Accurate Routing of Calls for Hard of Hearing, those Requiring Speech Communication Assistance

More than 44 million U.S. adults currently have hearing loss and the amount is increasing faster than the population growth rate. As the new provider of the Telecommunications Relay Services Numbering Directory for Internet-based TRS (iTRS) in the U.S., iconectiv is helping to ensure that people with hearing and speech impairments can continue to rely on landline and mobile phones to communicate.
Dec 9, 2019
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Consumers pick up the phone when they have trusted information about the businesses calling them

Currently, over 75% of calls are left unanswered when the call comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls, which reached 85 billion globally in 2018 – a 325% jump from 2017. The new ATIS-SIP Forum Signature-based Handling of Asserted information using toKENs (SHAKEN) framework will help mitigate illegal robocalls so that consumers can once again trust the calling number displayed on their caller ID.
Dec 4, 2019
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Answering the Call: Industry to Share Expertise at SIPNOC 2019

With the industry firmly focused on radically reducing illegal robocalls, experts will gather at SIPNOC 2019 on December 3 to further address this critical issue. With 76% of all unidentified phone calls left unanswered, consumers and enterprises are looking to service providers to ensure that legitimate businesses are getting their calls answered by consumers. As policy administrator for the Calling Number Verification Service and a provider of trusted communications solutions, iconectiv has key speakers at the event including Gary Richenaker, Principal Solutions Architect, and Mary Barnes, Senior Advisor, Industry Solutions.
Nov 19, 2019
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Illegal robocalls, NFV implementation and telecom fraud take center stage for iconectiv at MWC Los Angeles

While future 5G service plans and deployment updates can be expected to capture headlines at the upcoming Mobile World Congress in Los Angeles (October 22-24), iconectiv, a trusted, neutral provider of trusted communications platforms and solutions, – will be drawing attention back to some of the key challenges facing service providers and their customers today.
Oct 17, 2019
press release

The promise and peril of network virtualization

Service providers want the technological flexibility, business agility and savings that Network Function Virtualization (NFV) promises, but they’re frustrated by its implementation complexity and cost and the fact that it requires additional work on top of all their other projects and initiatives.
Oct 16, 2019