The Senior System Administrator role provides system administration maintenance and support for the NPAC  (Number Portability Administration Center) Lab and Production Telecommunications Application Service environments.  The Senior System Administrator is a crucial member of our Operations team and is responsible for overseeing the installation, configuration, maintenance, and troubleshooting of hardware, software, and network systems. 

This position has the following responsibilities:

• Provide system administration maintenance and support for various telecommunication-based service platforms.
• Relevant Oracle and HP hardware experience.
• Install – rack, stack, and cable new equipment hardware builds or equipment replacements in our data centers.
• Perform OS (VMware, Linux, Solaris) equipment installation and configurations for new builds and equipment replacements.
• Perform OS (VMware, Linux, Solaris) and application back-ups for test and production systems.
• Resolution of platform system issues and alarms.
• Trace data collection, log file analysis for network/application/middleware devices; service/system trouble correlation and general problem troubleshooting.
• Incident Management - Perform troubleshooting triage with multiple teams, investigations and mitigation/remediations of trouble tickets.
• Perform post-mortem and root cause analysis for service impacting issues and generate Root Cause Analysis reports.
• Batch job scripting, testing, and implementation.
• Cron jobs and file system maintenance.
• Change Management - Write and test MOPs (Method of Procedures) for common and complex system administration and operations practices.
• Write and execute Operations Acceptance Test Plans and Cases.
• Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
• Develop and maintain technical documentation required to support the platform, such as, Operations Design Requirements documents (ODRs) and Runbooks.
• Must be available to work 24 x 7 on-call rotation during off-hours to support the needs of the business:  nights, weekends, and holidays.
• Must be available to work off-hours maintenance activities, as needed and required.
• Must be willing to perform data center support activities on-site, both on and off hours, as needed and required.
   

Recommended Qualifications:

• Bachelor’s degree in technology related field – MIS, Computer Science, Networking, EE, or ME or equivalent experience.
• Demonstrated Solaris, VMware and Linux system administration expertise.
• Minimum of 10 years of relevant working experience.
• Programming:  Proficiency with Linux/Unix Shell Scripting Programming (Python).
• Demonstrated experience with common server applications:   JBOSS, Tomcat, Oracle.
• Communication:   TCP/IP, UDP, TCAP, SNMP, SS7, Networking is a plus.
• Previous operations center experience: technical troubleshooting, customer support, monitoring systems and ticket/incident management, resolution, and escalation processes.
• Knowledge of IT service operations and management. Experience in a customer care and technical support in an IT environment.
• Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
• Proficiency with Microsoft Office Applications Suite and SharePoint.
• Ability to communicate with all levels of management.
• Personal Attributes: Must be a Team-player, excellent organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
• Familiarity with ITIL standards, Number Portability, Telecommunications is a plus.

The role of Database Administrator ensures that the system and application infrastructure handles diverse sources of data seamlessly, understands data analysis, end-user requirements analysis, and business requirements analysis to develop a clear understanding of the business needs and to incorporate these needs into technical solutions. This role will ensure data pipelines are scalable, repeatable, and secure, and can serve multiple business units within the organization. Facilitate data collection and movement between a variety of different sources, analyze data from the various sources and produce meaningful reports and/or presentations.

This position has the following responsibilities:
 

• Oracle database and RAC installations and configurations using Dataguard replication.
• Database administration for Lab and Production application databases.
• Maintain Lab and Production application databases through upgrade and patching process.
• Perform Lab and Production database back-ups and recoveries.
• Write and edit automated jobs that import and export data between systems.
• Provide detailed analysis, design, tuning, testing, implementation and documentation of the business intelligence system and data warehouse.
• Provide expertise in writing and editing queries that read, manipulate, and analyze data from business intelligence, relational databases, and data warehouses.
• Responsible for business intelligence quality testing, stakeholder approval and user acceptance testing.
• Create tables and write reports on your findings, validating data output through SQL and simplify highly technical language for end users in the company.
• Translate business requirements into system and application requirements and assess where support is needed relative to existing technical system design.
  • Participate in creating strategies and roadmaps for business intelligence and data platforms.
  • Ability to learn and utilize programs to analyze data from different sources and produce meaningful reports and/or presentations.
  • Contribute to the development of standards and processes for integration projects and initiatives.
  • Work with other developers and DBAs to make sure that all data solutions are consistent.
  • Create data flow diagrams and data catalogs for data management systems.
  • Work with other development teams to review and implement database changes according to database design standards and principles.
  • Resolve conflicts between models, ensuring that data models are consistent with the ecosystem model (e.g., entity names, relationships, and definitions).
  • Code, test, and document new or modified data systems to create robust and scalable applications for data analytics.
     
     

Required Qualifications:
 

• Bachelor’s degree in computer science, computer engineering, or similar technical discipline or equivalent work experience.
• Minimum 5 years’ experience creating reports using SQL Server Reporting Services (SSRS) writing complex stored procedures and functions. Experience with Tableau or Power BI a plus.
• Minimum 5 years’ experience working with Oracle database systems.
• Advanced level of programming knowledge (reporting code) and of relational databases, database structures and design, systems design, data management, data warehouse a plus.
• Advanced knowledge of data modeling and understanding of different data structures and their benefits and limitations under particular use cases.
• Proven experience working hands-on with big data systems.
• Experience with monitoring, backup, and disaster recovery of data systems.
• Experience with DataGuard and cross-site data replication, synchronization, and recovery.
• Experience with database cross-site failovers.
• Substantial knowledge of C++, Linux, Java, Python, VMware, Solaris, or comparable scripting languages.
• Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
• Proficiency with Microsoft Office Applications Suite and SharePoint.
• Ability to communicate with all levels of management.
• Personal Attributes: Must be a Team-player, excellent organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
• Familiarity with ITIL standards, Number Portability, Telecommunications is a plus.
• US Citizenship required

**Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person

The Senior Network Engineer role is responsible for the implementation, planning, and coordination of network and security systems and software that protects the technological infrastructure for the NPAC (Number Portability Administration Center). In this capacity, the Senior Network Engineer builds and maintains the daily operations of computer networks for Lab and Production at our Primary and Alternate data centers. 

This position has the following responsibilities: 

• Must be available to support the needs of the business 24 x 7 via on-call team rotation.
• Support local data centers on-site and remotely to manage and maintain lab and production network equipment.  This includes performing work physically in the data center when on-site hands are required.
• Design, build, implement and test, green field lab and production network solutions.
• Design, implement and test network expansions and changes.
• Deploy, install, and configure hardware such as firewalls, switches, routers, load balancers, IPS, network monitoring systems and other network security related products.
• Develop project proposals, designs, implementation plans including timelines and cost projections for various network initiatives.
• Write functional requirements/specifications documents for network projects and initiatives.
• Perform network maintenance activities - upgrade network hardware, IOS upgrades and network routing configuration implementations and modifications, as required.
• Review and develop MoPs (Method of Procedures) for network change management implementations in lab and production environments.
• Develop and maintain Network ODR (Operations Design Requirement) documents for network data configuration record keeping and archives.
• Perform network troubleshooting to isolate, diagnose and resolve common and complex network problems.
• Develop and implement network acceptance test plans for new network builds.
• Perform network modeling, analysis, and planning.
• Be able to advise and present technology related issues and trends to management.
• Knowledge share, direct and guide junior members of the team.

Required Qualifications:  

• Expertise in Fortinet FortiGate, FortiSwitch network gear and FortiManager, FortiAnalyzer and FortiAuthenticator.  Fortinet Certified Professional - Network Security Certification.
• BS or MS in Network Engineering and Administration or related technology field.
• Minimum 7 years of IT Network experience.
• Must be available to support the needs of the business 24 x 7 via on-call team rotation.
• Strong experience in the areas of Network requirements analysis, architecture, engineering, operations, and maintenance.
• Experience with Cisco router, ASA, and switching (Catalyst, Nexus) systems, F5 load balancing and network monitoring tools is a plus.
• Expertise in the following areas: WAN, LAN, Switching, and IP addressing, Routing Protocols, Firewalls, IPSec VPN tunnels and network/data security.
• Expertise with SNMP – and NetFlow-based network monitoring and management
• Expertise with infrastructure cabling and premise guideline specifications
• Experience with various operating systems and environments (Windows, Linux, Solaris).
• Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
• Proficiency with Microsoft Office Applications Suite and SharePoint.
• Ability to communicate with all levels of management.
• Must be a Team-player, excellent organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
• Familiarity with ITIL standards, Number Portability, Telecommunications is a plus.
• US Citizenship required
• **Hybrid employees must live within 75 miles of the iconectiv location in Bridgewater, New Jersey or Richardson, TX location

Responsibilities:

• Design, implement, and manage robust CI/CD pipelines using Jenkins, GitHub, and AWS tools like CodeBuild, CodeDeploy, and CodePipeline.
• Automate infrastructure provisioning and configuration management using Ansible, AWS CDK, and Docker.
• Support container orchestration and microservices deployment using Kubernetes.
• Collaborate with developers to ensure reliable builds, secure code delivery (DevSecOps), and effective release management.
• Monitor, troubleshoot, and optimize build/deployment processes for performance, reliability, and scalability.
• Write and maintain automation scripts using Python, Shell, and package managers like pip, npm, and maven.
• Advocate and implement best practices for infrastructure as code (IaC), security, and continuous delivery.
• Contribute to Agile ceremonies and collaborate with cross-functional teams in a fast-paced, iterative environment.
• Sprint Planning:
• Organize and lead two-week sprint planning sessions.
• Define sprint goals, allocate resources, and ensure alignment with business objectives.
• User Story Management:
  1. Work with stakeholders to prioritize and refine user stories, ensuring clarity and alignment with project goals.
• Backlog Refinement:

  1. Lead backlog refinement sessions to ensure the product backlog is up-to-date, well-defined, and prioritized in accordance with team and business needs.

      

Requirements:

• 4+ years of hands-on DevOps experience in cloud-native environments.
• Agile Practice:
  1. Hands-on experience with Agile methodologies, particularly with Scrum, Lean and Kanban frameworks.
  2. Proven ability to plan and execute sprints in a two-week cadence.
• AWS Expertise:
  1. Advanced proficiency in AWS services including but not limited to CodeBuild, CodePipeline, S3, EC2, Lambda, ECS, EKS, IAM, CloudFront, and CloudFormation.
  2. Experience designing, deploying, and managing scalable cloud infrastructure.
  3. AWS certifications (e.g., AWS DevOps Engineer – Professional).
  4. Experience with monitoring/logging tools (e.g., CloudWatch and Nagios).
• Familiarity with security scanning tools and compliance frameworks.
• Jenkins:
  1. Skilled in Jenkins automation, including Groovy scripting and creating complex CI/CD pipelines.
  2. Experience integrating Jenkins with AWS and other cloud platforms.
  3. Experience using build tools and package managers such as maven, pip, and npm.
• Development Lifecycle:
  1. Direct experience in all phases of the software development lifecycle: requirements gathering, system design, implementation, automated testing, deployment, monitoring, and maintenance.
  2. Familiarity with Agile story mapping and backlog refinement.
• CI/CD:
  1. Proven ability to architect, set up, and configure CI/CD pipelines using tools such as Ansible, Python, and Shell scripts.
  2. Experience in automating build, test, and deployment processes for both cloud-native and on-premises applications.
• Proven experience with CI/CD systems like Jenkins and GitHub Actions.
• Knowledge of AWS CDK and infrastructure as code (Teraform and/or CloudFormation)
• Containerization:
  1. Strong experience in containerization technologies, including Docker (Docker Build and Docker Compose), Podman, Kubernetes, ECS, and EKS.
  2. Proficient in building, managing, and orchestrating containers for microservices architectures.
• Collaboration:
  1. Demonstrated success working with cross-functional teams in a fast-paced environment, including development, QA, program management, and operations.
• Source Code Control:
  1. Proficient in source code management using Git, with preference for GitHub.
  2. Experience enforcing branching strategies, pull request reviews, and code quality processes.
• Project Management Tools:
  1. Hands-on experience with Jira for sprint tracking, user story management, backlog refinement, and reporting.
• Education:

• BS in Computer Science or related field.

   

Responsibilities:

Looking for an experienced Front End software developer who will be responsible for building TRA product enhancements and solutions to meet customer and product roadmap business needs.

• Develop and enhance GUI components for an existing application
• Implement using best-in-class software development methodologies as well as test all modification requests
• Handle complex problems that may arise during solution implementation 

Requirements:

• 5+ years' experience as Angular UI Developer
• Angular development experience in Node JS environment using VSCode and GIT
• Experience in Typescript, JavaScript, Prime NG, Angular Material, HTML, CSS, Bootstrap, SCSS, JQuery, Jasmine
• Experience working in an Agile environment with changing priorities and tight schedules, utilizing ALM tools
• **Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person

Additional Skills: 

• Java/Spring framework, MySQL, and Apache Tomcat a plus

Responsibilities:

Looking for a qualified software developer who will be responsible for building product enhancements and solutions to meet customer and product roadmap business needs. Develop and implement backend components in function-based architecture including web services. 

Requirements:

Ability to perform software development functions along with demonstrated experience of delivering software systems on aggressive schedules and changing priorities with quality and on schedule.

• 4–5 years of experience developing scalable web applications using:
  1. Java, Spring Boot
  2. HTML5, CSS, JavaScript, jQuery, Angular (version 18 or later)
• Knowledge in SQL working with RDBMS like Oracle or Postgres
• Knowledge in a wide variety of TCP based protocol stacks and architecture (HTTP, SOAP, REST) with experience in at least one such protocol
• Ability to work in a Linux based environment with knowledge of a scripting language like shell
• Familiarity with secure design, coding & browser debugging
• Ability to design/develop screens without specific design requirement
• Experience working in an Agile/Scrum development process
• An inherent curiosity and a willingness to learn on your own
• Ability to work independently with minimal supervision
• BS/MS degree in Computer Science, Engineering, or a related subject
   
•  **Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person
• iconectiv does not offer relocation

Desired Qualifications:

• Programming Experience in PHP, C, Python, Tomcat, Shell programming etc.
• Excellent written and verbal communication skills to be able to explain problems and solutions concisely and clearly
• Experience working in Waterfall and Agile environment with changing priorities and tight schedules, utilizing ALM tools (Helix, JIRA) and familiarity with DevOps principles and tools (Jenkins, Git)

Responsibilities:

Your role as the Security Engineer will include platform Security Monitoring and Analytics; overseeing and performing Security Engineering tasks and functions; and developing and maintaining application security services for lab and production environments, which support number porting services for the NPAC (Number Porting Administration Center). In addition, the candidate will be responsible for securing existing systems and applications; evaluating the security for 3^rd party applications, host systems, development software, devices, and technologies for vulnerabilities; and developing requirements for related security solutions. Candidate must develop a thorough understanding of the solution (platform, application, and processes being developed and implemented) to fully meet the technical requirements of the position. 

In addition, you will have the following responsibilities: 

• Have the capacity to evolve to technical lead for the NPAC Security Operations team
• Maintain highly visible “hands on” profile
• Design and implement a continuous process improvement program for security engineering tasks
• Perform Security Monitoring using SIEM, HIDS and IPS
• Perform Security Incident Response Process (SIRP)
• SIEM rule parsing development and testing
• WAF Policy development, implementation, testing and maintenance
• HIDS alert development, testing and implementation
• Perform CCURE System Application Administration, Maintenance and Management
• Manage and Maintain Physical Security Devices – Cameras, NVRs, Card Readers and Door Controller
• Perform Security Threat Vulnerability evaluations and remediations
• Collaborate with, and serve as the technical security representative to other teams as needed to include, but not limited to: Operations, Product Engineering, Quality Assurance, Program Management, and Software Development
• Develop, enhance, and execute documented procedures for security related tasks, and ensure the overall availability of the security infrastructure
• Communicate with the executive team, the business clients and the implementation teams on status, experiences, lessons learned, and on-going needs

Skills and Qualifications:

• Bachelors in Computer Science, Information Management Systems and/or Cybersecurity or significant IT and Security work experience (5+ years)
• At least 5 years’ experience in designing, managing, or supporting data center or enterprise security systems and monitoring
• Security and IT certifications are a plus
• Experience with intrusion detection and protection systems, network security, segmentation, and management – SIEM, HIDS and IPS knowledge are a plus
• Knowledge and experience with Linux OS, Solaris OS, Windows OS, and Scripting (Python, etc.)
• Knowledge and experience with IT service and security operations and management
• Superb troubleshooting, problem determination and resolution skills required
• Ability to translate business and regulatory security requirements into product deployment and operational processes
• Experience designing and operating network security systems and controls for medium to large enterprises
• Previous participation in a complete, ground-up product deployment
• Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines
• Hybrid employees must live within 75 miles of the location in Richardson, TX
• US Citizenship Required
   

Responsibilities:
 

The Security Engineer role includes platform Security Monitoring and Analytics; overseeing and performing Security Engineering tasks and functions; and developing and maintaining application security services for lab and production environments, supporting number porting services for the NPAC (Number Porting Administration Center). In addition, the candidate will be responsible for securing existing systems and applications; evaluating the security for 3^rd party applications, host systems, development software, devices, and technologies for vulnerabilities; and developing requirements for related security solutions. Candidate must develop a thorough understanding of the solution (platform, application, and processes being developed and implemented) to fully meet the technical requirements of the position. 

 Some essential functions of the role include, but are not limited to the following:

• Must be available to support changes and maintenance windows, as needed and required (off-hours).
• Must be available to work in the Security 24 x 7 On-Call rotation and initiate escalation procedures to counteract potential threats/vulnerabilities.
• Assist with incident response and potential breach activities, on a 24x7 schedule, if necessary.
• Conduct security assessments to identify vulnerabilities in existing systems.
• Design and implement security measures to protect against potential threats.
• Develop, implement, and manage security policies and procedures.
• Test, evaluate, deploy, and configure security products and solutions.
• Administer and support security platform components including:  SIEM, HIDS, NIDS, FW, WAF, etc.
• Create and update SIRP response plans and lead incident response teams.
• Monitor system, network, and application activity for signs of unauthorized access or malicious activity.
• Perform security audits and risk assessments.
• Bachelor’s degree in computer science, computer engineering, or similar technical discipline or 6+ years of equivalent work experience.
• Hybrid employees must live within 75 miles of the location in Richardson, TX
• US Citizenship required

 General Skills and Qualifications:

• Information security engineering subject matter expert.
• Strong analytical and problem-solving abilities.
• Effective communication and collaboration skills to work with cross-functional teams.
• Analyze threats and attacks reported from multiple sources both internal and external.
• Knowledge of operating systems, virtualization, and database platforms.
• Operating systems: Enterprise Linux, Solaris, Windows.
• Virtualization: VMware, LDOMs, OVM.
• Scripting and /or development ability to integrate, enhance, or customize existing security tools.
• Oracle Database, security auditing and logging.
• Knowledge of network devices, security solutions, and technologies.
• Network, System, and Application event reporting and logging.
• Understanding configuration policy changes for router, switch, firewall, load balancing, updates, upgrades,  and lifecycle management.
• Expertise in configuring and managing firewalls, intrusion detection systems, and other security devices.
• ACL creation, update, and review.
• SIEM, event log processing, correlation, alarming, and reporting.
• WAF policy development and tuning.
• NIDS policy development and tuning.
• Endpoint monitoring and controls, FIM, HIDS, EDR.
• Application security review and assessments.
• Experience with vulnerability assessment and penetration testing.
• Vulnerability scanning, scan development and tuning, review and reporting, develop and support remediation plans.
• Manage penetration test engagements, review findings, and manage remediation efforts.
• Knowledge of security frameworks and industry best practices.

Additional Skills:

• Knowledge and/or experience with the following security applications are a plus – Wazhu, QRadar, Fortinet, CrowdStrike, QLIK, RedSeal, and Tenable Security Center/Nessus.
• Security Industry certification(s) preferred