News and Events

news & events

 
the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

With Voice and Messaging Communications, Trust is a Two-Way Street

The past few years have demonstrated just how much we depend on our mobile phones – for services, connection and convenience. As a result, digital transformation is gaining significant momentum, and identity verification is becoming more critical than ever. Businesses need to have trust in knowing who their customers are and consumers need to trust that the company that is calling or texting them is indeed who they say they are. In a recent interview with Mobile World Live, iconectiv Senior Vice President George Cray provided insights on how the industry is working to re-establish trust in the global communications ecosystem and the role that iconectiv plays in pushing digital transformation forward while ensuring service providers comply with regulations.
May 2, 2022
press release

Do You Take Calls from Numbers You Don’t Recognize? Odds Are, You Don’t

In this day and age, where so many in-person interactions have been replaced with remote engagements, digital transformation has become fundamental. As a result, businesses and consumers are relying on their mobile devices more than ever – utilizing voice and text communications to navigate their personal and professional lives. But with more than 85 billion spam phone calls being placed globally each year – costing trillions of dollars in lost business and productivity – keeping both the voice and messaging ecosystem safe for consumers and attractive to business is critical. In a recent interview with Mobile World Live, iconectiv CTO Chris Drake answered these questions, and discussed how to further build trust in communications, insights on new solutions to better identify legitimate businesses and more.
Apr 25, 2022
press release

How Service Providers are Weeding Out Illegal Robocalls, SMS Spam and Other Fraud Before It Reaches Consumers

Each year, communications service providers (CSPs) worldwide lose over US$39 billion to fraud such as illegal robocalls, SMS phishing (“smishing”) and “wangiri” callback schemes, according to the Communications Fraud Control Association (CFCA) and analyst firms. During the panel session, “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud,” iconectiv telecom fraud expert David Estes will discuss how CSPs are upgrading their existing call-blocking analytics to identify calls from high-risk and unallocated number ranges and suspicious premium-rate numbers.
Apr 22, 2022
press release

iconectiv Toll-Free-Number Expert Mike Gilbert Elected ATIS SNAC Co-Chair

Years of illegal robocalls, SMS spam and fraud have undermined consumer trust in voice calls and text messages, including those from toll-free numbers. Restoring trust is critical for service providers and all the retailers, schools, healthcare providers and other organizations that depend on toll-free numbers to inform and engage consumers. As a new co-chair of the ATIS SMS/800 Number Administration Committee (SNAC), iconectiv Senior Account Director Mike Gilbert will oversee key toll-free number industry initiatives such as ensuring consumer trust in voice calls and text messaging.
Apr 21, 2022
press release

The Path to Trusted Voice Calls and Text Messages

In an effort to stave off the more than 85 billion illegal robocalls placed each year, as well as SMS phishing (“smishing”) and other fraud, industry players have banded together to keep the voice and messaging ecosystem safe for consumers and attractive to businesses. Abe Nejad, publisher of The Network Media Group, recently sat down with iconectiv Senior Vice President George Cray during Mobile World Congress 2022 in Barcelona to discuss the latest on STIR/SHAKEN, Registered Caller™ and industry trends.
Apr 19, 2022
press release

Rich Call Data Helps Increase Call Answer Rates, Restores Consumer Trust

This year, consumers will lose $40 billion to fraudulent robocalls. The deluge of illegal robocalls also has conditioned 58 percent of consumers to answer calls only from numbers they recognize. This makes it difficult, expensive and sometimes impossible for hospitals, schools and other legitimate organizations to reach consumers. At a SIPNOC 2022 panel, Rich Call Data (RCD) Best Practices: Building Trust for Future Success, John Haraburda, Principal Solutions Engineer at iconectiv, will explore how RCD is poised to help increase call-answer rates by providing an enhanced caller ID display that includes a company’s name, logo and call intent.
Mar 17, 2022
press release

Understanding How Service Providers and Regulators Can Prepare for SHAKEN’S Global Expansion at SIPNOC 2022

With more than 85 billion spam phone calls placed globally each year costing trillions in lost business and productivity, keeping the voice ecosystem safe for consumers and attractive to business is an objective we all share. In the U.S., service providers and industry players have been focused on implementing solutions designed to ensure the integrity of communications networks and mitigate any call-answering hesitation. During the SIPNOC 2022 panel session, SHAKEN Goes Global: Opportunities and Challenges for Service Providers and Regulators Worldwide, George Cray, Senior Vice President at iconectiv, will outline a set of shared, technological best practices to extend this trust-restoring framework across country borders.
Mar 16, 2022

In the news

article

The PKI Guy examines how to end robocalls with Chris Drake of iconectiv

Currently over 75% of calls are left unanswered when it comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls. In October 2019, Americans were inundated with more than 2,000 robocalls every second, which is enough to put the annual total over 49 billion. Given this, the situation has progressively gotten worse and people are not trusting that what they see on the caller ID is correct. The SHAKEN/STIR framework aims to verify calling number information between networks.
Mar 31, 2020
article

Robocalling faces a new Robocop with US TRACED Act

Robocalling has been an intrusive annoyance to millions of people on a day-to-day basis to the extent that they no longer pick up their phones to calls from outside their contact lists. Fortunately in the US, which saw more than 48 billion robocalls in 2018, regulation has been enacted to stamp out the practice. New legislation, called The Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (TRACED) could see robocallers fined up to US$10,000 per call by the Federal Communications Commission (FCC).
Mar 30, 2020
article

Companies face fresh security risks from people working from home

Millions of people are working from home around the world as the coronavirus pandemic spreads and authorities plead for people to stay at home to slow the rate of contagion. Though people staying and working from home helps stop the spread of the virus, it increases the likelihood of companies getting hacked through weaknesses in employees’ home networks and misuse of VPN.
Mar 23, 2020
article

Black Swan Solution Guide: Getting Porting History and Carrier Data to Verify Identity and Mitigate Account Takeovers

Not all risk intelligence sources are of equal value.  Some are so important that ignoring them might prove disastrous. One intelligence source of increasing importance is getting real-time notice of changes to telephone number ports and the carrier-of-record.  There are good reasons why this intelligence is so vital. Indeed, checking on the security and stability of the smartphone account is now considered critical by enterprises and identity aggregators in banking, e-commerce,…
Mar 6, 2020
article

iconectiv Enables Consumers to Trust Calls, Text Messages and RCS Interactions

iconectiv developed the TruReach platform to give service providers a convenient, streamlined way to identify legitimate voice, SMS and RCS communications attuned to how those enter their network in a variety of ways. This verification is particularly valuable for businesses that have multiple service providers because they have operations around the U.S.
Feb 18, 2020
article

iconectiv withdraws from MWC Barcelona 2020 over coronavirus-related concerns

BRIDGEWATER, NJ – February 10, 2020 -  After closely monitoring the spread of the novel coronavirus and in reviewing travel recommendations from world health organizations, iconectiv has decided to withdraw its attendance at MWC Barcelona and all related events as we believe it is in the best interest of our employees to do so. As the largest telecom event in the world, MWC draws more than 100,000 attendees from nearly 200 countries. The sheer size and global nature of the event…
Feb 10, 2020
article

iconectiv awarded Chile MNP administration contract

Chile’s Ministry of Transportation and Telecommunication has awarded a 5-year contract to manage the country’s mobile number portability (MNP) database to Telcordia Technologies Chile, S.A. Under the terms of the contract, Telcordia Technologies Chile, S.A. will now continue as the MNP database manager until 2025.
Feb 4, 2020

Events

event

International Telecoms Week 23

iconectiv will join international carriers and messaging providers at ITW 2023 in National Harbor, MD from May 9-12, 2023. iconectiv experts will be on-site to talk about the benefits of iconectiv’s TruReach Toll-Free 8MS solution in ensuring communications connectivity.
event

Connect X: Connectivity Expo 2023

With 50+ sessions, 7 industry-specific tracks, an interactive exhibit hall and numerous networking opportunities, attendees at Connect X will explore next-generation technologies, connect with new partners and learn about the future of connectivity. iconectiv is a Silver Sponsor of Connect X and will be exhibiting.
event

Women in Cable Telecom: Walk of Fame 2023

iconectiv will join the WICT Network to honor women in the cable telecom industry with a banquet dinner in Denver, CO on May 5, 2023. Walk of Fame is an inspiring celebration of influential leaders in cable, who go above and beyond, push for success and change that brings immeasurable impact to our industry. Each year, 500+ gather to honor veteran leaders, up-and-coming talent, and game-changing industry contributors who exemplify WICT’s Touchstones of Leadership. This evening event attracts industry attendance from all levels, including national C-suite executives. Honorees embody WICT’s vision to create women leaders who transform our industry. iconectiv will be sponsoring this event at the Strategic Partner level and will be sitting at table #17.
event

Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the second quarter Common Interest Group on Routing and Rating (CIGRR) work group session on April 18th – 20th, 2023. This three-day meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for the industry to…
event

Conecta Mexico

Conecta Mexico is a specialist in creating industry leading meetings in Latin America. They are passionate about Latin America and their purpose is facilitating knowledge and networking for executives in the whole region. Conecta works with a customer-focused strategy to deliver high-quality summits, facilitating networking and experiences and bringing together senior executives from the Telecom and ICT industry under the same roof. Board level attendees gather from telecom global mobile, fixed, cable operators, service providers, regulators and government bodies. They understand technology and telecommunications are the main motors for societies transformation and contribute for an increasingly connected and digital territory. Keynote speakers will include AT&T Mexico, Telefonica Movistar, MCM Telecom and Omdia. iconectiv will be a Gold Sponsor of this event and will be exhibiting with a booth. Don’t miss Bob Grant, iconectiv’s Director of Product Management, presenting on Global Shaken.
event

Fraud and Security Group #25 NYC

event

Capacity Middle East 2023

Capacity Middle East is the largest carrier meeting for the Middle Eastern region, uniting the region’s key ICT players representing the carrier, cloud, hyperscaler, content, digital infrastructure, edge, software, data center and technology industries. The iconectiv sales team will be in attendance.