Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

With fraud on the rise and mobile phone numbers now acting as individuals’ digital identities, a perfect storm is brewing in the UK

Peter Ford, iconectiv’s Executive Vice President, Information Solutions Business joined the paper’s author, Omnisperience Chief Analyst Teresa Cottam in the latest Trending Tech Podcast, hosted by Jeremy Cowan. During it they discussed this pressing issue as well the latest tech headlines and trends impacting the telecom space.
Apr 26, 2023
press release

iconectiv use case substantiates how standardized site data maximizes revenue and ROI for companies that own towers and network sites

As service providers roll out new technology (like 5G) and densify their networks, it is critical that they have full visibility into the location, assets and capabilities of all available infrastructure and network sites. Companies that own and operate towers and network sites can help service providers do this—essentially optimizing their network planning and operation—by providing clear and accurate site information using the standardized industry data widely used by the telecom ecosystem.
Apr 25, 2023
press release

As regulators around the world combat the rise in illegal robocalls, call centers and businesses must adapt in order to get legitimate calls through to consumers

At Conecta Mexico, iconectiv’s Bob Grant will discuss how the global telecom community is working together to protect and defend the communications ecosystem. To learn more about how iconectiv’s services are focused on keeping people connected by verifying legitimate callers, stop by booth #3 on the exhibition floor to talk to our team.
Apr 11, 2023
press release

New iconectiv use case highlights how streamlined ordering, interconnection and billing can light up wholesale fiber revenues and ROI

As service providers roll out 5G and densify their networks, they are increasingly relinquishing end-to-end ownership and control of their networks by outsourcing links to wholesale fiber providers. A new iconectiv use case explains how wholesale fiber companies can streamline and simplify their interactions with their service provider customers to secure greater market share. Service providers use an industry-standard common language to log and describe their networks. A wholesale fiber company that applies the same standard terminology to their own network elements will instantly improve communication within their own organization—and at a competitive advantage when marketing to service providers.
Apr 6, 2023
press release

The new opportunity for tower companies in a 5G era

The Network Media Group recently sat down with a panel of experts at Mobile World Congress ‘23 in Barcelona to discuss the role of tower companies in the deployment of 5G. Learn how tower companies are able to partner with telecom service providers to tap into new revenue streams and speed up 5G rollouts.
Apr 4, 2023
press release

Greece Continues to Foster Consumer Choice and Convenience with iconectiv Number Portability New Contract

iconectiv has been providing mobile number portability service in Greece since 2004. After winning the new public tender, iconectiv will continue providing mobile and fixed number portability service for an additional five years – making Greece one of few countries in the world offering portability for both types of telecom service. For nearly 20 years, Greece has been a trailblazer in offering number portability, which helps drive innovation across service providers by offering consumers and businesses convenience and choice for their telecom needs. Number portability additionally helps Greece’s regulators more efficiently manage their numbering resources.
Mar 8, 2023
press release

How Trusted Communications Superheroes are Winning the Battle Against Fraud and Operational Inefficiency to Protect Customers and the Bottom Line

iconectiv takes to MWC Barcelona 2023 to showcase how communication service providers are mitigating fraud, caller ID spoofing, smishing, illegal robocalling and network inefficiency. Fraud undermines consumer trust, creating business challenges for service providers, their enterprise customers and consumers. In the shadows of service providers globally, a squadron of advanced and intelligent superheroes are diligently working to keep the integrity of the communications infrastructure and the relevancy of the communication channels intact.
Feb 15, 2023

In the news

article

An Interview with Mr. Jonathan Shulman, Vice President, Business Development iconectiv

Consumers have become increasingly wary of robocalls and have stopped answering their phones for unknown numbers. Communication channels are constantly being infiltrated by scammers and people are losing trust in these channels. On this episode of Enterprise Talk podcast, iconectiv’s Jonathan Shulman discusses the importance of trust in communications and networks across the global service provider and telecommunications ecosystem and how RCS can improve customer engagement for contact centers.
Feb 17, 2021
article

How HR Professionals Can Connect With Candidates and Employees Through Short Code Messaging

With 96% of Americans owning mobile phones, HR recruiters are now leaning toward tools such as online chatbots and short code messaging. However, with so many cases of fraudsters and a surge in robocalling, people aren’t answer calls from numbers they don’t know. Communications channels like text messaging are considered safer, with 93% of consumers viewing text messaging as a trusted communication environment. In this article, iconectiv’s Cliff Holsenbeck explores how short codes offer the perfect opportunity for starting a trusted conversation between recruiters and candidates.
Feb 16, 2021
article

CTIA Wireless Foundation Launches Catalyst 2021, Competitive Grants Program for Health and Well-Being

iconectiv is a proud sponsor of CTIA Wireless Foundation’s Catalyst 2021, a competitive grants program accelerating social entrepreneurs using wireless to address pressing health and well-being issues. As the foundation’s signature initiative, Catalyst identifies and funds early stage organizations that take advantage of the speed, efficiency and versatility of wireless to improve the health and well-being of Americans.
Feb 9, 2021
article

5 Ecommerce Trends to Watch for in 2021

In this recent Shogun article, iconectiv’s Cliff Holsenbeck discusses how SMS marketing can be valuable to ecommerce businesses. Text messaging via shortcodes can offer the perfect opportunity for ecommerce businesses to engage in two-way text conversations with their consumers. With over 275 million smartphone users in the U.S. alone, there is a wide pool of potential customers. Data also shows that at the beginning of 2020, SMS was already averaging 2,755% ROI for ecommerce marketers — not too far behind email’s ROI of 3,800%.
Jan 14, 2021
article

How CSPs can restore consumer trust in communications in 2021 – and beyond

In this Vanilla Plus article, iconectiv’s chief product officer Michael O’Brien discusses how understanding the real perception of consumer trust in communications these days is hard to know exactly because so many factors play into it. Over 76% of consumers no longer answer calls from unfamiliar and unidentified numbers, letting them drop into voice mail instead. Some contact center operators say that outbound call answer rates are down 30%.
Jan 7, 2021
article

Trusted Communications: Predictions for 2021 — and Beyond

In 2020, COVID-19 accelerated digital transformations that were expected to take several years. This article explores three ways that consumer trust in communications will evolve in 2021: mobile numbers will become your ID, the notion of privacy will get even more fluid and businesses can expect to face an identity crisis.
Dec 22, 2020
article

Put It in Writing: How Recruiters Can Create a Connection with Candidates through Short Code Messaging

With 96 percent of Americans owning a mobile phone, human resources professionals are starting to see the benefits of tools like mobile messaging via short codes, chatbots and other forms of automation when it comes to adding an extra layer of personal connection to their recruiting efforts. In this article, iconectiv’s Cliff Holsenbeck explores short code messaging, the less explored channel of communication between recruiters and candidates that can be used to smoothly conduct recruitment conversations.
Dec 22, 2020

Events

event

CFCA: Fall Educational Event

Join iconectiv’s Director of Sales, Jon Herttua, as he attends CFCA’s 2023 Fall Educational Event on October 24-26, 2023.
event

Common Language IAB &TAG Meeting October

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in Columbus, OH on October 17th, 18th and 19th. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.
event

Common Interest Group on Routing and Rating (CIGRR) October

iconectiv will host the fourth quarter Common Interest Group on Routing and Rating (CIGRR) work group session on October 17th – 19th, 2023. This three-day meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA).
event

2023 SOMOS Summit

Hosted by SOMOS, the 2023 SOMOS Summit is being held on October 16-17 in Washington, D.C. Mike Gilbert, iconectiv’s Senior Account Director, will be in attendance to discuss the transformative power of phone numbers in our hyper-digitalized world.
event

HIYA’s State of the Call

See iconectiv’s Executive VP, Michael O’Brien’s, session, “Call authentication for a safer voice channel,” at HIYA’s State of the Call Summit on October 5, 2023, at 2:45 p.m. ET to learn more about call authentication.
event

ConnectMobile: Exploring the World of Communication, Conversations and Collaboration

iconectiv is a silver sponsor of ConnectMobile, hosted by CTIA. Join us on September 26, 2023 in Las Vegas as industry experts gather to explore the most recent initiatives in telecom aimed at enabling communication between themselves and those they serve and safeguarding consumers from unsolicited messages.
event

MWC Las Vegas 23

Visit the iconectiv team at Booth 427 to learn the how the TruNumber, TruOps and TruReach platforms are restoring confidence in voice communications, allowing trusted and timely consumer engagement and driving operational efficiencies for communication service providers, network element and equipment providers and other industry stakeholders.

Speaking Engagements

speaking engagement

Rich Call Data (RCD) Best Practices: Building Trust for Future Success

With illegal robocalls now representing nearly half of all unwanted calls in the U.S., according to the FCC, it’s no wonder that the lion’s share of calls from unidentified or unfamiliar calls (76%) are left unanswered. While verified information and initiatives like STIR/SHAKEN have helped mitigate illegal and unwanted robocalls, the telco industry must continue to develop additional frameworks to protect consumers and businesses.