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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

NPAC Transition Proceeds with Launch of Learning Management System

iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, is continuing the transition to the new Number Portability Administration Center (NPAC) with the release of a suite of new training courses and the launch of its NPAC Learning Management System.
Jul 13, 2017
press release

Telecom and Media Leaders to Converge at Interactive Executive Gathering

iconectiv, to join industry leaders including Disney/ABC, Fox Networks, Microsoft, and Viacom at interactive network technology conference
Jun 6, 2017
press release

Spain to Ensure International Calls and Messages Reach Intended Customers through iconectiv’s MobileID Solution

iconectiv and the AOPM and AOP, the Spanish mobile and landline Operator Associations, today announced that the iconectiv MobileID offer, has been selected to exclusively provide port corrected numbering data. This service is critical to help foreign operators route calls and SMS sent to Spanish residents from businesses outside the country, mainly when the Spanish number is ported.
May 22, 2017
press release

España ayuda a asegurar la entrega de llamadas y mensajes SMS internacionales mediante la solución MobileID de iconectiv

iconectiv y la AOPM y la AOP, asociaciones formadas y gestionadas exclusivamente por operadores de telefonía fija (AOP) y móvil (AOPM), anunciaron hoy que la oferta MobileID de iconectiv ha sido seleccionada en exclusiva para proveer los datos de encaminamiento de numeración portada de España . Este servicio proporcionado por iconectiv resulta relevante para asegurar a operadores extranjeros el correcto encaminamiento del tráfico de llamadas y mensajes de texto con destino a la numeración perteneciente a las distintas redes públicas telefónicas existentes en España, particularmente cuando se trata de numeración que ha sido objeto de operaciones de portabilidad entre operadores.
May 22, 2017
press release

Industry Testing for New iconectiv NPAC Begins May 15

iconectiv, the next Local Number Portability Administrator (LNPA) for all seven U.S. regions, began industry testing today, May 15, 2017, a major milestone in the transition to the new Number Portability Administration Center (NPAC).
May 15, 2017
press release

Webinar May 18: Cultivating Customer Engagement, Increasing Brand Integrity

iconectiv, will provide valuable insights on boosting customer engagement between consumers and brands, amid stringent Telephone Consumer Protection Act (TCPA) messaging regulations, during an upcoming webinar on May 18, 2017. Presented along with the Professional Association for Customer Engagement (PACE), the webinar: The Power of Identity: Avoiding the Pitfalls and Costs of Consumer Disengagement, will focus on the role of text messaging as part of an omnichannel strategy to drive revenue and brand intimacy within their business operations.
May 11, 2017
press release

Efforts to Stop Caller ID ‘Spoofing’ and Robocalls Detailed in New Industry White Paper

Telemarketers and robocalls using spurious Caller ID to trick consumers into answering their phones – also known as ‘spoofing’– are the primary source of Federal Communications Commission (FCC) complaints and reports of telecom fraud, and the problem is increasing at an alarming rate. A new industry white paper titled, Caller ID: The Impact of Robocalling and Spoofing, has been released that provides a brief overview of the issue as well the techniques being developed to help alleviate the problem.
May 11, 2017

In the news

article

Forbes: Countering Fraud and Navigating Customer Experience Complexities

In this article, Peter Ford, EVP and Head of Information Solutions Business at iconectiv, discusses the persistent threats to digital identity, focusing on phone number vulnerabilities. He stresses the importance of KYC and KYB verification processes and advocates for protecting phone number integrity for secure digital interactions.
Mar 15, 2024
article

Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls

iconectiv’s Michael O’Brien explores the dual impact of digital transformation on businesses, noting positive changes in efficiency and customer experience alongside challenges posed by a surge in fraudulent activities, particularly in robocalls.
Mar 11, 2024
article

VanillaPlus: How phone numbers define us

Mike O’Brien, EVP of Business Development at iconectiv, joins Jim Morrish from VanillaPlus to discuss how phone numbers have become the key to our identity.
Mar 8, 2024
article

VanillaPlus Issue 2 2024: iconectiv’s Mike O’Brien explains how verified identity will slam the door on fraud

Mike O’Brien, EVP of Business Development at iconectiv, explores with VanillaPlus the challenges businesses and consumers face in verifying identity and combating fraud in the digital age.
Feb 26, 2024
article

Telecom Reseller: Fraudsters target personal phone numbers as iconectiv helps enterprises and others protect their brands

iconectiv’s Executive Vice President, Corporate Business Development, Michael O’Brien, joins Doug Green at Telecom Reseller Podcast to discuss the challenges and opportunities of keeping things secure as your phone number becomes a target.
Feb 20, 2024
article

Fox 26 Houston: Record $23 billion expected to be bet on Super Bowl

Chris Drake, SVP at iconectiv, joins Heather Sullivan at Fox 26 Houston to discuss Super Bowl scams.
Feb 8, 2024
article

CBS News Los Angeles, The Rundown: Avoiding Super Bowl Fraud and Scams

Chris Drake, SVP at iconectiv, joins Juan Fernandez for CBS News Los Angeles, The Rundown to discuss Super Bowl scams.
Jan 23, 2024