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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Law Enforcement and Public Safety Agencies Must Register immediately to maintain access to number portability data

iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, reminds law enforcement agencies and Public Safety Answering Points (PSAPs) that would like to continue having access to number portability data to register with iconectiv immediately.
Jan 3, 2018
press release

Companies Must Register to Maintain access to Wireless Do Not Call Service Data

iconectiv reminds marketing organizations that rely on Intermodal Ported Telephone Number Identification Service, also known as the Wireless Do Not Call (WDNC) service, to register with iconectiv. The new service goes live and replaces the existing service on March 4, 2018.
Jan 3, 2018
press release

iconectiv, Infutor Help Brands Reduce Misdirected, Illegal Robotexts

Robust solutions to ensure brand communications reach  only opted-in customers, helping ensure TCPA compliance to avoid fines and lawsuits 
Dec 12, 2017
press release

Validating Caller ID - A Key Initiative to Keep Customers Answering Your Calls

Unscrupulous telemarketers continue to harass consumers with fraudulent robocalls and spoofed Caller IDs – a top source of FCC and FTC complaints over the past year that is increasing at an alarming rate.
Nov 1, 2017
press release

Illegal Robocalls and Caller ID Spoofing Escalate in the U.S.; Currently Number One Consumer Complaint to the FTC and FCC

Webinar to introduce new strategies to empower contact centers, telemarketers and other consumer engagement professionals to protect consumers and reduce fraud
Oct 23, 2017
press release

The Problem of Unwanted Calls in the Mobile Era Gets an Answer from Telecom Industry Leader in Video

The issue of unwanted phone calls is the top complaint registered with the FCC and FTC as consumers continue to have their lives disrupted day and night.
Oct 18, 2017
press release

Chile Telecom Industry Surpasses 11 Million Successfully Ported Telephone Numbers

Managed by a subsidiary of iconectiv since 2011, Chilean businesses and consumers have embraced convenience of number portability program
Oct 12, 2017

In the news

article

Forbes: Countering Fraud and Navigating Customer Experience Complexities

In this article, Peter Ford, EVP and Head of Information Solutions Business at iconectiv, discusses the persistent threats to digital identity, focusing on phone number vulnerabilities. He stresses the importance of KYC and KYB verification processes and advocates for protecting phone number integrity for secure digital interactions.
Mar 15, 2024
article

Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls

iconectiv’s Michael O’Brien explores the dual impact of digital transformation on businesses, noting positive changes in efficiency and customer experience alongside challenges posed by a surge in fraudulent activities, particularly in robocalls.
Mar 11, 2024
article

VanillaPlus: How phone numbers define us

Mike O’Brien, EVP of Business Development at iconectiv, joins Jim Morrish from VanillaPlus to discuss how phone numbers have become the key to our identity.
Mar 8, 2024
article

VanillaPlus Issue 2 2024: iconectiv’s Mike O’Brien explains how verified identity will slam the door on fraud

Mike O’Brien, EVP of Business Development at iconectiv, explores with VanillaPlus the challenges businesses and consumers face in verifying identity and combating fraud in the digital age.
Feb 26, 2024
article

Telecom Reseller: Fraudsters target personal phone numbers as iconectiv helps enterprises and others protect their brands

iconectiv’s Executive Vice President, Corporate Business Development, Michael O’Brien, joins Doug Green at Telecom Reseller Podcast to discuss the challenges and opportunities of keeping things secure as your phone number becomes a target.
Feb 20, 2024
article

Fox 26 Houston: Record $23 billion expected to be bet on Super Bowl

Chris Drake, SVP at iconectiv, joins Heather Sullivan at Fox 26 Houston to discuss Super Bowl scams.
Feb 8, 2024
article

CBS News Los Angeles, The Rundown: Avoiding Super Bowl Fraud and Scams

Chris Drake, SVP at iconectiv, joins Juan Fernandez for CBS News Los Angeles, The Rundown to discuss Super Bowl scams.
Jan 23, 2024