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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Zain Group Drives Operational Efficiencies, Financial Compliance with Comprehensive Fixed Asset Management Solution

Zain Group, a leading mobile telecommunications provider serving more than 47.8 million customers in the Middle East and North Africa, today announced it will incorporate the iconectiv Common Language® solution to enhance capital and operational efficiencies within the company. The solution from iconectiv, an authoritative partner of the global communications industry, will help Zain gain new business insights through the comprehensive and ongoing identification and management of hundreds of thousands of network assets.
Feb 19, 2019
press release

Industry Leaders Discuss New Strategies to Protect Consumers against Telephone Fraud

Chris Drake, CTO, iconectiv will provide details on a new twist on an old fraud technique that is quickly escalating losses for service providers, call centers and enterprises during a specialist summit in San Francisco on February 21.
Feb 12, 2019
press release

Intelligently managing fraud and asset management focus at MWC19 Barcelona

Service providers will lose €1.9B to telecom fraud on the first day of MWC19 Barcelona. iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will be discussing critical strategies to mitigate fraud during the show.
Feb 4, 2019
press release

Are home location register (HLR) lookups putting your business at risk?

Market brief outlines how service providers can efficiently route calls and messages securely
Jan 23, 2019
press release

Best practice fraud protection strategies in the spotlight as service providers face increasing losses

Industry leading iconectiv® TruNumber Protect takes center stage at inaugural Middle East conference
Jan 17, 2019
press release

iconectiv’s Kathy Timko Appointed to Rutgers University’s Customer Experience Certificate Program Advisory Board

Kathy Timko will help mentor tomorrow’s customer experience professionals as a new advisor for the Rutgers University’s Customer Experience Certificate Program
Dec 11, 2018
press release

Vietnam Brings Choice, Convenience of Mobile Number Portability (MNP) to Residents

FPT Information System Corporation worked closely with iconectiv to deliver a mobile number portability solution that has been deployed across the entire country.
Dec 10, 2018

In the news

article

iconectiv Interview with CBS San Antonio: Wrong Number Texts

In this interview, Chris Drake, SVP, Corporate and Business Development at iconectiv, explains the dangers of answering texts from unknown but innocent looking numbers. Chris emphasizes the importance of not feeling obligated to politely respond, which can leave you vulnerable to being scammed.
May 25, 2023
article

Trending Tech: Fraud: Why are UK telcos so vulnerable and can they curb attacks on all of us?

In this podcast, Peter Ford of iconectiv and Teresa Cottam of Omnisperience discuss how Britain’s telcos can curb the crimewave of cyber-enabled fraud.
Apr 20, 2023
article

Interview with NBC: How to Win Against Schemes During March Madness

NBC Dallas reports on the dangers of sports betting scams as March Madness continues. George Cray, SVP of iconectiv, shares his expert knowledge on fraud and telecom scams. Cray shares that text messaging is the most common medium for scammers to use right now because 97% of texts are opened, most of which are in the first 3 minutes.
Mar 26, 2023
article

Interview with ABC: Experts warn to be wary of March Madness scam texts

Dominique Newland of ABC Austin warns viewers of potential scams popping up around March Madness. Newland gets commentary from cybersecurity expert Chris Drake, SVP of iconectiv. Drake highlights the fact that texts from 10-digit numbers with a link or sense of urgency are commonly scams. On the other hand, consumers must opt-in to getting text from a 5-6-digit shortcode and, these numbers have been verified and secured.
Mar 19, 2023
article

Interview with CBS: What you need to know about scammers during March Madness season

CBS San Antonio’s Nicole Caan reports on the ways that scammers use March Madness to target fans. iconectiv SVP, Chris Drake, explains that scammers use fan’s excitement and urgency to get them to click a malicious link without thinking about it. Drake suggests that viewers freeze their credit and back up their phones to protect against financial fraud.
Mar 16, 2023
article

Interview with CBS: Basketball fans experience scam through text messages during March Madness craze

CBS Corpus Christi’s Victoria Balderrama reports on the dangers of NCAA March Madness. Balderrama turns to a fraud mitigation expert, Chris Drake, for tips on what to watch out for as the tournament progresses. The SVP of iconectiv warns views to never download a file from a text message sent by an unknown 10-digit number, as they can infect the device with malware. As a precaution, he suggests sports fans freeze their credit and back up their phone.
Mar 15, 2023
article

Interview with FOX: Mobile Betting Scams: Sports betting expert shares ways to avoid scams ahead of March Madness

Fox Boston reports on the uptick in scams looking to cash in on the urgency surrounding March Madness betting. Chris Drake, SVP of iconectiv, shares his insight on the topic and warns viewers to be wary of 10-digit numbers, as they are easy to spoof. Other red flags to be on the lookout for include misspelled words, attachments/links or any request to be sent money via an untraceable method, such as cryptocurrency, gift cards or payment apps. Drake recommends that sports fans caught in a scam disengage and report the scam to the FTC or local police.
Mar 15, 2023