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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Zain Group Drives Operational Efficiencies, Financial Compliance with Comprehensive Fixed Asset Management Solution

Zain Group, a leading mobile telecommunications provider serving more than 47.8 million customers in the Middle East and North Africa, today announced it will incorporate the iconectiv Common Language® solution to enhance capital and operational efficiencies within the company. The solution from iconectiv, an authoritative partner of the global communications industry, will help Zain gain new business insights through the comprehensive and ongoing identification and management of hundreds of thousands of network assets.
Feb 19, 2019
press release

Industry Leaders Discuss New Strategies to Protect Consumers against Telephone Fraud

Chris Drake, CTO, iconectiv will provide details on a new twist on an old fraud technique that is quickly escalating losses for service providers, call centers and enterprises during a specialist summit in San Francisco on February 21.
Feb 12, 2019
press release

Intelligently managing fraud and asset management focus at MWC19 Barcelona

Service providers will lose €1.9B to telecom fraud on the first day of MWC19 Barcelona. iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will be discussing critical strategies to mitigate fraud during the show.
Feb 4, 2019
press release

Are home location register (HLR) lookups putting your business at risk?

Market brief outlines how service providers can efficiently route calls and messages securely
Jan 23, 2019
press release

Best practice fraud protection strategies in the spotlight as service providers face increasing losses

Industry leading iconectiv® TruNumber Protect takes center stage at inaugural Middle East conference
Jan 17, 2019
press release

iconectiv’s Kathy Timko Appointed to Rutgers University’s Customer Experience Certificate Program Advisory Board

Kathy Timko will help mentor tomorrow’s customer experience professionals as a new advisor for the Rutgers University’s Customer Experience Certificate Program
Dec 11, 2018
press release

Vietnam Brings Choice, Convenience of Mobile Number Portability (MNP) to Residents

FPT Information System Corporation worked closely with iconectiv to deliver a mobile number portability solution that has been deployed across the entire country.
Dec 10, 2018

In the news

article

2020 will be the year when the industry begins to stem the tide of robocalls (Reader Forum)

While 2019 was the year the telecom industry and regulators increased their actions to address illegal robocalls with default call blocking and the launch of STIR/SHAKEN, 2020 will be the year that we see how these strategies unfold. By January 2020, the new FCC-endorsed ATIS-SIP Forum SHAKEN framework will be deployed across major U.S. service providers to help mitigate the illegal robocall epidemic and strengthen consumer trust in the callerID information displayed. And the rest of the world will be watching to see how this strategy can be leveraged in their individual markets.
Dec 23, 2019
article

A Black Swan Solution Guide: The Value of an Authoritative Database of Global Telephone Numbers in Fraud Control

What if a Fraud Management System came along that could automatically detect and block 90% of IRSF and Wangiri fraud cases coming through your network — and even make accurate blocking decisions on numbers never-before-seen? Think how productive that FMS could make your fraud analyst team. Well, such a system exists, but it’s not really an FMS. Actually, it’s a database designed to work in tandem with an FMS. And it enhances the value of any FMS or fraud-fighting team that takes advantage of its intelligence.
Dec 17, 2019
article

Telephony Industry Rises to the Challenge of Robocalls, With Legislation, Regulation and Enforcement Close Behind

WASHINGTON, December 13, 2019 – The industry group that is hammering out technical standards governing an anti-robocall framework announced Thursday that that the STIR/SHAKEN framework will launch on Monday, December 16, 2019. The launch of STIR/SHAKEN calling verification service won’t be final word in ending robocalls. But the much-anticipated milestone does represent a significant achievement for the creation of an entirely new framework governing authenticated telephony. Read more…
Dec 13, 2019
article

Industry Solution to Detect, Mitigate and Deter Illegal Robocalling Reaches Important Milestone

The Secure Telephone Identity Governance Authority (STI-GA) announced today that the nation's Calling Number Verification Service, which is based on the SHAKEN framework, will launch December 16, 2019. The launch is a critical step forward in mitigating illegal robocalling, the leading cause of consumer complaints to both the Federal Communications Commission (FCC) and the Federal Trade Commission (FTC). "Setting SHAKEN into action completes a major milestone in an initiative that brought the industry together through ATIS to find a solution to address the formidable challenge of illegal robocalling," said ATIS President and CEO Susan Miller.
Dec 12, 2019
article

LFN Member Spotlight: iconectiv

George Cray, SVP of products at iconectiv sat down with LF Networking to discuss the role iconectiv plays in contributing to open source networking that will benefit the entire ecosystem. It is important that businesses and their customers access and exchange information simply, seamlessly and securely. iconectiv’s extensive experience in information services and its unmatched numbering intelligence helps them do just that. In fact, more than 2 billion people count on our platforms each day to keep their networks, devices and applications connected.
Nov 25, 2019
article

SHAKEN/STIR: Finally! A Solution to Caller ID Spoofing?

Fraud and abuse in the form of robocalling, and more specifically illegally spoofed calling, is the No. 1 consumer complaint to the Federal Communications Commission (FCC).
Nov 13, 2019
article

The Rise and Fall of Robocalling

iconectiv’s CTO, Chris Drake participated on a panel at MWC Los Angeles discussing state of play for robocalling in 2019. Over the years, there has a been a growing problem for consumers with robocalling and spoofing phone numbers. On this panel, Chris discusses the state of robocalling in 2019 and what the solutions are for spoofing as bad actors continue to work around industry policies and implementations. He also discusses what consumers can expect from the private and public sectors, to help carriers mitigate the rise of robocalling.
Nov 4, 2019