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| iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions. Visit the Pulse |
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
Mitigating Illegal Robocalling Advances with Secure Telephone Identity Governance Authority Board’s Selection of iconectiv as Policy Administrator
The Secure Telephone Identity Governance Authority (STI-GA), operating under the auspices of ATIS, announced the selection of iconectiv as the U.S. STI Policy Administrator (STI-PA), a critical role in industry efforts to mitigate illegal robocalling. As the STI-PA, iconectiv will apply and enforce the rules as defined by the STI-GA to operationalize the SHAKEN framework.
With this selection, the STI-GA has completed the initial establishment of the STI-GA ecosystem as contemplated by the FCC’s North American Numbering Council (NANC) Call Authentication Trust Anchor Working Group.
May 30, 2019
press release
iconectiv steps up efforts to fight $30 billion global telecoms fraud
iconectiv joins industry steering group to help shape and lead coordinated effort to stop new attacks and criminal activity
May 29, 2019
press release
Ever-growing complexity of telecom fraud and its ripple effect
New market brief provides tips to stay one step ahead of the fraudsters
May 16, 2019
press release
Innovation in spectrum allocation key to unlocking full 5G potential
Businesses and large venues can all play key role
Consumer choice, business opportunity and increased capacity among key benefits
May 13, 2019
press release
Number Portability Continues to Drive Convenience, Competition in Greece
iconectiv extends contract with EETT to deliver reliable number portability to mobile users in Greece
Apr 23, 2019
press release
Quickly Access the Critical Information You Need to Accelerate Criminal Investigations
Those in law enforcement know that ensuring data accuracy and working quickly to solve investigations in a timely manner is critical. It can be frustrating when delays in seemingly simple tasks, like accessing phone records, hold up the process due to missing or inaccurate information.
Apr 18, 2019
press release
iconectiv’s Loretta Graff Recognized as Rising Leader in Prestigious Women in Cable Telecommunications (WICT) Industry Program
Director of Program Management to attend immersive leadership development program
Mar 27, 2019
In the news
article
An Interview with Mr. Jonathan Shulman, Vice President, Business Development iconectiv
Consumers have become increasingly wary of robocalls and have stopped answering their phones for unknown numbers. Communication channels are constantly being infiltrated by scammers and people are losing trust in these channels. On this episode of Enterprise Talk podcast, iconectiv’s Jonathan Shulman discusses the importance of trust in communications and networks across the global service provider and telecommunications ecosystem and how RCS can improve customer engagement for contact centers.
Feb 17, 2021
article
How HR Professionals Can Connect With Candidates and Employees Through Short Code Messaging
With 96% of Americans owning mobile phones, HR recruiters are now leaning toward tools such as online chatbots and short code messaging. However, with so many cases of fraudsters and a surge in robocalling, people aren’t answer calls from numbers they don’t know. Communications channels like text messaging are considered safer, with 93% of consumers viewing text messaging as a trusted communication environment. In this article, iconectiv’s Cliff Holsenbeck explores how short codes offer the perfect opportunity for starting a trusted conversation between recruiters and candidates.
Feb 16, 2021
article
CTIA Wireless Foundation Launches Catalyst 2021, Competitive Grants Program for Health and Well-Being
iconectiv is a proud sponsor of CTIA Wireless Foundation’s Catalyst 2021, a competitive grants program accelerating social entrepreneurs using wireless to address pressing health and well-being issues. As the foundation’s signature initiative, Catalyst identifies and funds early stage organizations that take advantage of the speed, efficiency and versatility of wireless to improve the health and well-being of Americans.
Feb 9, 2021
article
5 Ecommerce Trends to Watch for in 2021
In this recent Shogun article, iconectiv’s Cliff Holsenbeck discusses how SMS marketing can be valuable to ecommerce businesses. Text messaging via shortcodes can offer the perfect opportunity for ecommerce businesses to engage in two-way text conversations with their consumers. With over 275 million smartphone users in the U.S. alone, there is a wide pool of potential customers. Data also shows that at the beginning of 2020, SMS was already averaging 2,755% ROI for ecommerce marketers — not too far behind email’s ROI of 3,800%.
Jan 14, 2021
article
How CSPs can restore consumer trust in communications in 2021 – and beyond
In this Vanilla Plus article, iconectiv’s chief product officer Michael O’Brien discusses how understanding the real perception of consumer trust in communications these days is hard to know exactly because so many factors play into it. Over 76% of consumers no longer answer calls from unfamiliar and unidentified numbers, letting them drop into voice mail instead. Some contact center operators say that outbound call answer rates are down 30%.
Jan 7, 2021
article
Trusted Communications: Predictions for 2021 — and Beyond
In 2020, COVID-19 accelerated digital transformations that were expected to take several years. This article explores three ways that consumer trust in communications will evolve in 2021: mobile numbers will become your ID, the notion of privacy will get even more fluid and businesses can expect to face an identity crisis.
Dec 22, 2020
article
Put It in Writing: How Recruiters Can Create a Connection with Candidates through Short Code Messaging
With 96 percent of Americans owning a mobile phone, human resources professionals are starting to see the benefits of tools like mobile messaging via short codes, chatbots and other forms of automation when it comes to adding an extra layer of personal connection to their recruiting efforts. In this article, iconectiv’s Cliff Holsenbeck explores short code messaging, the less explored channel of communication between recruiters and candidates that can be used to smoothly conduct recruitment conversations.
Dec 22, 2020