In the news

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Interview with CBS: Tax time scams to avoid

Niccole Cann of CBS San Antonio warns tax-payers of this year’s IRS scams. iconectiv CTO, Chris Drake, cautions viewers that links or files sent by a number claiming to be the IRS are infected and should not be clicked.
Feb 6, 2023
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Interview with CBS: Tips for thwarting tax season scamming schemes

Alex Corradetti of CBS Milwaukee seeks the expertise of iconectiv CTO, Chris Drake, in a live interview regarding IRS text scams. Drake advises viewers on ways to spot scammers, how to prevent against attacks and what to do as a recipient of these tax season scams.
Feb 1, 2023
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The Penny Hoarder: I’m an Idiot. Don’t Fall for the Phishing Scam I Just Fell for

In this article, Chris Drake, iconectiv CTO, provides expert commentary on SMS delivery scams. Drake brings color to the situation by sharing that scammers most likely don’t know whether or not a victim is waiting on a package. These fraudsters will play the odds by sending out millions of messages and let people fall into the trap.
Jan 27, 2023
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Interview with FOX: Big tax season scam arrives as a text

FOX’s Dana Fowle warns viewers to be vigilant of scammers taking advantage of tax season. Fraudsters will send text messages to victims posing as the IRS. Chris Drake, iconectiv’s SVP Corporate and Business Development, advises viewers to freeze their credit as a preventative measure to protect against identity theft.
Jan 27, 2023
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Interview with NBC: How to Avoid These Tax Season Scams

NBC’s Sasha Jones reports on how to be alert this tax season as IRS scams start to appear. iconectiv’s SVP Corporate and Business Development, Chris Drake, offers his expertise on how to spot these text message or email phishing scams. Drake warns victims to never click links sent by a number claiming to be the IRS, as they are likely infected. Additionally, Drake tells viewers to never send money to these numbers by way of gift card, debit card, wire transfer or money transfer apps, as these methods are largely untraceable and nonrefundable. He tells viewers that threatening texts or voicemails from the IRS are imposters and to report the numbers to the IRS.
Jan 26, 2023
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VanillaPlus Issue 6 2022: Reinvention doesn’t mean the wheel

In this interview, iconectiv’s EVP, Head of Information Solutions Business, Peter Ford, speaks on his vision for the reinvented teleco. Ford shares his thoughts on how CSPs can reinvent themselves and discover new streams of revenue by focusing on their ability to verify identity and drive value from voice. This issue also includes a case study on how iconectiv has created tools to help CSPs navigate complicated regulations surrounding caller ID.
Dec 23, 2022
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Interview with FOX: Scammers taking over bank accounts, stealing funds

FOX Houston’s Heather Sullivan warns viewers of their bank accounts being taken over. In an interview, iconectiv’s Senior Vice President, George Cray, provides expert insight on how fraudsters are able to steal bank account information and funds. First, scammers will text victims, as if there is an issue with their bank account, prompting victims to click the link and log in. Once the victim enters their information, the fraudster will access the account, change the password and drain the funds. Cray advises viewers to look for texts from short codes, which are more trustworthy, monitor bank accounts for unexpected withdrawals, use strong passwords and an antivirus firewall and to not use WiFi at hotels or restaurants.
Dec 9, 2022

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Building Stronger B2C Relationships focus of iconectiv Virtual Exhibit at ITW 2020

Business-to-consumer (B2C) messaging has seen a seismic shift in recent years, with more brands leveraging the channel to strengthen consumer relationships and drive revenue through timely and targeted engagement. This topic will be front and center at the Virtual International Telecoms Week (ITW) 2020, the world’s largest annual meeting for the global wholesale telecommunications community. During the event, iconectiv will showcase its TruReach Platform that helps businesses strengthen consumer engagement across all communication channels.
Jun 11, 2020
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Webinar to Explore How Phone Number Data Can Be Used for Risk Assessment and Fraud Mitigation

We’re joining the Communications Fraud Control Association (CFCA) for a webinar titled Summer of Education: Unintended Consequences: Are you at Risk When Assessing Risk?, which takes a closer look at the growing importance of intelligent numbering data in combatting fraud. During this session, attendees will learn about the U.S. authoritative phone number porting data and how it can be leveraged to help confirm a person’s identity, approve a transaction or release personal information.
Jun 10, 2020
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iconectiv Takes on Verification Authority Role for GSMA’s Rich Business Messaging Initiative

With the rise of Rich Business Messaging—driven by the increasing consumer adoption of Rich Communication Services (RCS)—the GSMA, iconectiv and industry leaders are working together to bolster consumer trust and proactively prevent the emergence of RCS-targeted fraud. Now a commercial reality, security and sender authentication is critical to ensuring that RCS provides a trusted channel for businesses to create richer conversations with customers.
Jun 4, 2020
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Analyst Report Outlines How Phone Number Data Can be Used for Fraud Mitigation and Risk Assessment

Black Swan Telecom Journal explores how leveraging phone number information can provide critical information for businesses to better assess risk, mitigate fraud and protect both their business and their customers.
May 27, 2020
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Expanding the Role of Toll-Free Voice Lines While Ensuring Consumer Trust

iconectiv will join the Mobile Marketing Association (MMA) for a webinar, Numbers Matter: Building Brand and Keeping Customer Trust in Omni-channel, that will explore the growing role of toll-free numbers for customer engagement. This will include a closer look at how toll-free numbers can be used to improve revenue and relationships. With trust paramount, brands are rediscovering the power of toll-free numbers for calls and texts that benefit from the underlying confidence customers have in the toll-free channel.
May 4, 2020
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Live Webinar Co-hosted by iconectiv and VanillaPlus Focuses on Establishing Consumer Trust with RCS for Business Messaging

VanillaPlus and iconectiv will host a free webinar, How Telcos Can Rebuild Trust In Communications with Rich Communication Services, on April 22, 2020, 3 p.m. UK | 10 a.m. ET. The webinar offers an in-depth conversation with industry visionaries who are building the next wave of B2C communications on a trusted foundation that will ultimately help protect businesses, promote customer-brand relationships and better engage consumers.
Apr 14, 2020
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Will Efforts to Block Illegal Robocalls Negatively Impact Legitimate Businesses?

With illegal robocalls representing nearly half of all unwanted calls in 2019, the new Signature-based Handling of Asserted information using toKENs (SHAKEN) is helping to rebuild consumer confidence and trust in the U.S. by mitigating the impact of the criminals. However, as international calls will also pass through the SHAKEN service, overseas service providers need to be fully aware of the process to ensure their calls are properly authenticated and verified, and not inadvertently blocked due to lack of trust in the authentication information or lack of authentication altogether.
Mar 27, 2020