Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America

Texting has become the preferred form of communication among consumers, with 93 percent recognizing it as a trusted channel. In a recent interiew with iconectiv’s Senior Account Director Michael Gilbert, industry analyst and Black Swan Telecom Journal Editor Dan Baker discusses growth in text message engagement and how text-enabled toll-free phone numbers are creating an opportunity for businesses to boost brand reputation, improve customer service and tap into new revenue streams.
Nov 20, 2020
press release

GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

During GSMA Thrive North America’s virtual panel, RCS Live: The Rich Future of Business Messaging, iconectiv Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss the current state of RCS and lessons learned in other markets that can be applied in the U.S. This will include highlighting real-world results from live RCS campaigns; the commercial opportunities and market potential for the platform; the strategic vision for RCS and the importance of business verification to ensure consumer trust from day one.
Oct 29, 2020
press release

Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
press release

MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

During MEF Connects: Rich Communications – The Future of Business Messaging virtual event, iconectiv’s Chief Technology Officer Chris Drake and Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss how verification and authentication can and must be the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
press release

Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020

During Enterprise Connect Virtual 2020, iconectiv will host an exhibit to address new communication platforms, emerging technologies and their complexities, and the enablement of all communication channels that are central to enterprise communications and collaboration—from text to voice—to ensure each and every communication a business makes or receives is simple, seamless and secure. Visitors to iconectiv’s virtual booth will also be able to participate in three live presentations that will be held throughout the event.
Jul 28, 2020
press release

iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications

With restoring trust and confidence in communication channels at the forefront of its strategy, iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients. These platforms are being recognized for simplifying and building trusted communication processes that enable businesses to strengthen consumer engagement for voice and text communications.
Jul 24, 2020
press release

iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program

iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. This is the fourth consecutive year iconectiv has taken part in this competitive program aimed at developing strategic practices, building alliances and effective advocates for diverse leadership in the telecommunications industry.
Jul 7, 2020

In the news

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Interview with FOX: March Madness scammers? How to keep yourself safe

FOX Cleveland’s Brad Hamilton seeks input from iconectiv SVP, George Cray, on how scammers are leveraging March Madness to steal personal information. Cray warns that Ohio is a hotspot for scams, as the state can now legally bet on the tournament. He suggests putting a freeze on your credit and reporting scams to the local police.
Mar 14, 2023
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Interview with FOX: March Madness brings the Final Four, and scammers, to Houston

Tom Zizka of FOX Houston warns viewers that March Madness is an opportunity for fraudsters to steal fans’ personal information. Scammers will use the NCAA tournament to craft texts around ticket sales or a betting opportunity in hopes to trick receivers into sharing personal information or clicking malicious links. George Cray, VP at iconectiv, offers insight as a telecom security expert and recommends never trusting these texts with sensitive information or clicking links. Zizka explains that another level of protection comes with messages from 5 or 6-digit numbers. Businesses have registered and undergone a vetting process to obtain these numbers, making them much more trustworthy.
Mar 14, 2023
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Interview with CBS: “They cleared my whole bank account,” Jax woman scammed, experts now warning others about spam texts

Megan Moriarty of CBS Jacksonville shares the story of how Tesa Childs was a victim of number porting fraud. The victim shared that her bank account was emptied, and the scammer had complete access to her phone. Moiarty turns to telecom expert, George Cray, VP of iconectiv, for insight on how viewers can protect themselves. Cray explains that you can never 100% trust a text from an unknow 10-digit number and that 5-6-digit short codes are more reliable.
Mar 8, 2023
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VanillaPlus Magazine Issue 1 2023: Are we nearly there yet?

In VanillaPlus Magazine, iconectiv shares an expert deep dive into origin-based rating. Over the past several years, network service providers have been feeling increased pressure to find new income streams to offset shrinking voice and data revenues, as well as margins. Origin-based rating is an untapped income opportunity that lies in how network service providers operate their business – specifically in relation to how they charge for terminating calls.
Feb 21, 2023
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Interview with FOX: Experts remind people to watch out for tax scams

Joshua Oculam of FOX Scranton cautions viewers of tax scams ramping up before April. iconectiv CTO, Chris Drake, provides expert insight on ways to keep viewers and their information safe. Drake explains that the IRS will contact Americans by notices in the mail, not by text or email. If a suspicious looking message is received, Drake warns to never click the link and to freeze your credit.
Feb 17, 2023
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Interview with CBS: Tax time scams to avoid

Niccole Cann of CBS San Antonio warns tax-payers of this year’s IRS scams. iconectiv CTO, Chris Drake, cautions viewers that links or files sent by a number claiming to be the IRS are infected and should not be clicked.
Feb 6, 2023
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Interview with CBS: Tips for thwarting tax season scamming schemes

Alex Corradetti of CBS Milwaukee seeks the expertise of iconectiv CTO, Chris Drake, in a live interview regarding IRS text scams. Drake advises viewers on ways to spot scammers, how to prevent against attacks and what to do as a recipient of these tax season scams.
Feb 1, 2023