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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America

Texting has become the preferred form of communication among consumers, with 93 percent recognizing it as a trusted channel. In a recent interiew with iconectiv’s Senior Account Director Michael Gilbert, industry analyst and Black Swan Telecom Journal Editor Dan Baker discusses growth in text message engagement and how text-enabled toll-free phone numbers are creating an opportunity for businesses to boost brand reputation, improve customer service and tap into new revenue streams.
Nov 20, 2020
press release

GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

During GSMA Thrive North America’s virtual panel, RCS Live: The Rich Future of Business Messaging, iconectiv Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss the current state of RCS and lessons learned in other markets that can be applied in the U.S. This will include highlighting real-world results from live RCS campaigns; the commercial opportunities and market potential for the platform; the strategic vision for RCS and the importance of business verification to ensure consumer trust from day one.
Oct 29, 2020
press release

Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
press release

MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

During MEF Connects: Rich Communications – The Future of Business Messaging virtual event, iconectiv’s Chief Technology Officer Chris Drake and Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss how verification and authentication can and must be the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
press release

Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020

During Enterprise Connect Virtual 2020, iconectiv will host an exhibit to address new communication platforms, emerging technologies and their complexities, and the enablement of all communication channels that are central to enterprise communications and collaboration—from text to voice—to ensure each and every communication a business makes or receives is simple, seamless and secure. Visitors to iconectiv’s virtual booth will also be able to participate in three live presentations that will be held throughout the event.
Jul 28, 2020
press release

iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications

With restoring trust and confidence in communication channels at the forefront of its strategy, iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients. These platforms are being recognized for simplifying and building trusted communication processes that enable businesses to strengthen consumer engagement for voice and text communications.
Jul 24, 2020
press release

iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program

iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. This is the fourth consecutive year iconectiv has taken part in this competitive program aimed at developing strategic practices, building alliances and effective advocates for diverse leadership in the telecommunications industry.
Jul 7, 2020

In the news

article

Common Short Codes Can Gain More Traction and Customer Engagement

SMS texting is the go-channel in this digital world to engage with different brands and more and more people are finding it extremely easy and helpful to embrace and to buy products. Ideally, creating better marketing campaigns is easy with effective text messaging and usage of the common short codes. This helps the business brands to increase traffic in their stores and at the same time helps them to convert more customer leads into prospective sales. The common people are the primary…
Jan 23, 2019
article

Vietnam implementing Mobile Number Portability with FPT and iconectiv

The Vietnam Telecommunications Authority has selected FPT Information System Corporation to deploy Vietnam’s first MNP solution using iconectiv’s TruNumber Portability Clearinghouse. FPT worked closely with iconectiv to deliver the MNP solution, bringing additional convenience and choice to Vietnam’s 120 million-plus mobile subscribers. MNP allows consumers to retain their phone number when switching mobile service providers, increasing competition among mobile service providers seeking to…
Dec 14, 2018
article

Unleashing the potential of NFV

iconectiv CTO Chris Drakes discusses what is needed to have NFV become the unstoppable shift that will catapult operational efficiency and increase customer satisfaction across the telecom industry.   Read more
Dec 11, 2018
article

Imagine: ‘Sweating the details’ was necessary to lead largest IT project in telecom industry

“Sweating the details was necessary to lead largest IT project in telecom industry,” appeared in this month’s Imagine column, published on my central jersey, which is part of the USA Today media network. In the article, Kathy Timko, head of LNPA services, reflects on the project: “I’m proud looking back at the major feat we accomplished through our successful transition of the system and it couldn’t have been possible without our incredibly talented and dedicated team. The iconectiv NPAC team is the embodiment of the phrase — The whole is greater than the sum of the parts.”
Dec 3, 2018
article

Lessons Learned Building a Career in STEM

In “Lessons Learned Building a Career in STEM” a featured article in Code Like a Girl, Timko encourages girls to consider a career in computer science and other STEM fields.
Nov 30, 2018
article

FPT IS develops and operates the Digital Number Transfer System

The FPT Information System Company recently launched the first Digital Number Transfer System in Vietnam with the cooperation of iconectiv.
Nov 28, 2018
article

FPT IS has successfully built and operated the digital network transfer system

This is one of the national key systems developed by FPT IS in cooperation with iconectiv and Telecommunication - Ministry of Telecommunication. The system is capable of integrating with the network to sync the amount of data and millions of users interacting with the system. Read more here.
Nov 26, 2018