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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

A Successful Pilot: iconectiv, CTIA, Metaswitch and Verizon Address the Benefits of a Centralized Industry Registry for Verifying Voice Calls

Lack of caller verification is one of the largest problems that is causing individuals to not answer their phone. If they do not see who is calling them then they are less likely to pick up at all. With calls answered rates reaching the lowest it has ever been in a long time, it is to the upmost importance that proper authentication gets back into phone calls. Executives from CTIA, iconectiv, Metaswitch and Verizon covered a recent trial run of Registered Caller™ at the 2021 STIR/SHAKEN Summit and conversed about what it will offer to fix the declining answered rates.
Sep 8, 2021
press release

AT&T, CTIA and iconectiv Discuss Efforts to Mitigate robocalls in the U.S.

With the rise of unwanted robocalls, ignored or blocked legitimate calls have a negative impact on U.S. companies and consumers. To solve this challenge, iconectiv in partnership with CTIA created Registered Caller™—the industry-backed centralized registry for verifying voice calls. Registered Caller ensures that business entities and the telephone numbers they use get vetted, registered and verified, helping prevent legitimate calls from getting blocked or flagged as spam. In this Network Media Group panel, experts from AT&T, CTIA and iconectiv explore how this helps maintain the integrity of one of our most vital methods of communication—voice calls—by providing voice service providers with a single source of truth for verified caller information.
Aug 25, 2021
press release

iconectiv Recognized for Exceptional Robocall Mitigation Technology that Restores Trust Across Voice Communications

iconectiv’s TruReach Certify have been selected as a recipient of the 2021 Communications Solutions Product of the Year Award by TMC. One of TMC’s most coveted awards, it honors the forward thinking that TruReach Certify brings to the telecommunications industry as the first deployment of a STIR/SHAKEN-based robocall mitigation solution. Through the implementation of TruReach Certify, consumers have confidence that the information displayed on their devices is legitimate, empowering them to make educated decisions when answering calls.
Aug 12, 2021
press release

As Distributed Workstyles Grow, iconectiv TruNumber Routing Helps Ensure Calls and Text Messages are Delivered Accurately and Cost-Effectively in 84 Countries

The pandemic’s impact on business continuity and workstyles has increased enterprises’ reliance on telecommuting and other highly distributed workforces. This trend also increases the need to ensure that calls and text messages are always routed correctly to wherever employees are based. iconectiv’s TruNumber Routing helps service providers ensure that their enterprise customers’ calls and messages are routed correctly and via the least-cost routes. TruNumber Routing provides optimal routing and rating data for 84 countries, including Canada, Ghana, India, Japan, Spain, South Korea and the United States.
Aug 5, 2021
press release

Legitimate Businesses, Telephone Companies Now Have More Options to Present Verified Caller ID to Consumers

A recent announcement of approval for the use of Delegate Certificates from Secure Telephone Identity Governance Authority (STI-GA) revealed that there may be a clearer and more concise path to ending the headache that is robocalls. Delegate Certificates opens the door for newer technologies that can combat robocalls such as Registered Caller™. Businesses that rely on phone calls to consumers, call-answer rates, and customer satisfaction have taken a hit with the ever growing robocall rates. CTIA in partnership iconectiv will continue to work on Registered Caller™ to take down the hinderance of robocalls and get business and phone calls back on track.
Jul 26, 2021
press release

iconectiv to Participate at Virtual SIP Forum 2021 STIR/SHAKEN Summit

Presented by the SIP Forum, the 2021 STIR/SHAKEN Virtual Summit is a reprise of the special mid-year webinar series focused on the STIR/SHAKEN Call Authentication Framework. This conference is a unique event for service providers and carriers to gather to discuss the challenges of deploying and implementing SIP-based communications technology, and to learn the best-practices and strategies that enable the successful and profitable operation of SIP-based services and applications. During these sessions, iconectiv experts will discuss updates on Registered Caller, recent policy updates and their impact, as well as provide strategies and lessons learned regarding cross-border calls and more.
Jul 16, 2021
press release

T-Mobile and Partners Complete First-Ever Wireless Call with Rich Call Data

Recent reports indicate U.S. consumers are on pace to receive more than 52 billion robocalls this year. T-Mobile, along with a premier group of technology companies, messaging industry stakeholders and voice service providers including First Orion, CTIA, Everbridge, iconectiv, NetNumber, Numeracle, and Twilio, has now completed what is believed to be the first ever wireless call to combine authenticated Caller ID and Rich Call Data (RCD), powered by the STIR/SHAKEN framework and protocols. With this important step forward for the industry, the job of scammers and spammers will soon be even harder.
Jul 16, 2021

In the news

article

Common Short Codes Can Gain More Traction and Customer Engagement

SMS texting is the go-channel in this digital world to engage with different brands and more and more people are finding it extremely easy and helpful to embrace and to buy products. Ideally, creating better marketing campaigns is easy with effective text messaging and usage of the common short codes. This helps the business brands to increase traffic in their stores and at the same time helps them to convert more customer leads into prospective sales. The common people are the primary…
Jan 23, 2019
article

Vietnam implementing Mobile Number Portability with FPT and iconectiv

The Vietnam Telecommunications Authority has selected FPT Information System Corporation to deploy Vietnam’s first MNP solution using iconectiv’s TruNumber Portability Clearinghouse. FPT worked closely with iconectiv to deliver the MNP solution, bringing additional convenience and choice to Vietnam’s 120 million-plus mobile subscribers. MNP allows consumers to retain their phone number when switching mobile service providers, increasing competition among mobile service providers seeking to…
Dec 14, 2018
article

Unleashing the potential of NFV

iconectiv CTO Chris Drakes discusses what is needed to have NFV become the unstoppable shift that will catapult operational efficiency and increase customer satisfaction across the telecom industry.   Read more
Dec 11, 2018
article

Imagine: ‘Sweating the details’ was necessary to lead largest IT project in telecom industry

“Sweating the details was necessary to lead largest IT project in telecom industry,” appeared in this month’s Imagine column, published on my central jersey, which is part of the USA Today media network. In the article, Kathy Timko, head of LNPA services, reflects on the project: “I’m proud looking back at the major feat we accomplished through our successful transition of the system and it couldn’t have been possible without our incredibly talented and dedicated team. The iconectiv NPAC team is the embodiment of the phrase — The whole is greater than the sum of the parts.”
Dec 3, 2018
article

Lessons Learned Building a Career in STEM

In “Lessons Learned Building a Career in STEM” a featured article in Code Like a Girl, Timko encourages girls to consider a career in computer science and other STEM fields.
Nov 30, 2018
article

FPT IS develops and operates the Digital Number Transfer System

The FPT Information System Company recently launched the first Digital Number Transfer System in Vietnam with the cooperation of iconectiv.
Nov 28, 2018
article

FPT IS has successfully built and operated the digital network transfer system

This is one of the national key systems developed by FPT IS in cooperation with iconectiv and Telecommunication - Ministry of Telecommunication. The system is capable of integrating with the network to sync the amount of data and millions of users interacting with the system. Read more here.
Nov 26, 2018

Events

event

MEF Webinar- STIR SHAKEN in North America: Lessons learnt, RoboCalls stopped?

Globally telecom users have been suffering RoboCalls, or nuisance calls. The USA and Canada have introduced call tracing capability that should help stop unwanted and fraudulent calls to reach the final consumers – what was then called STIR SHAKEN. Different levels of protection have been rolled out, but the problem seems to persist. MEF is holding a webinar to examine the lessons that have been learned from STIR SHAKEN and what the future holds for RoboCalls.
event

Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the third quarter Common Interest Group on Routing and Rating (CIGRR) work group session in-person on July 12th – 14th, 2022. This three-day meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for the…
event

Messaging & SMS World

Messaging and SMS World 2022 will bring together the biggest players in the global messaging and SMS community to explore the latest developments in areas including RCS, OTT Messaging, Omnichannel, CPaaS, A2P/P2A messaging and fraud/security solutions.
event

ITEXPO 22

Studies show that in the U.S., 76 percent of calls from an unidentified or unfamiliar number are left unanswered. While the deployment of the STIR/SHAKEN framework is helping mitigate spoofing and robocalling, some legitimate business calls may consequently be mislabeled as spam, even if they are not. To combat this, businesses and their numbers must be vetted, registered and verified by service providers to help outbound calls be delivered to consumers and displayed appropriately.
event

Common Language IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in San Antonio TX, on June 21st, 22nd and 23rd. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.
event

Back to the Future

The Global Mobile Money Market is booming. Originally valued at USD $3.4 billion in 2019, it is expected to grow to USD $25.76 billion by 2027, as more consumers than ever before are turning to their mobile devices to conduct banking transactions via SMS and RCS. And while the opportunity for the burgeoning mobile money market is great, it does not come without challenges – specifically how to safeguard the mobile wallet against bad actors.   iconectiv will join operators, risk…
event

Fixed Asset Management for the Telecom Industry

You are cordially invited to an exclusive summit of telecom industry leaders for an interactive discussion on the business impacts that new financial regulations and asset management challenges have on telecommunication companies in the region.