Events

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Common Language IAB & TAG October 2025

Join iconectiv in Savannah, GA at the Common Language International Advisory (IAB) & Technical Advisory Group’s (TAG) meeting this October 21 – 23, 2025.
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Somos Summit
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Somos Summit

iconectiv will attend Somos Summit on October 21–22, 2025 in National Harbor, MD. With the theme “Celebrating a Decade of Connection,” the event will highlight the people, partnerships, and innovations shaping the telecom industry.

In the news

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How HR Professionals Can Connect With Candidates and Employees Through Short Code Messaging

With 96% of Americans owning mobile phones, HR recruiters are now leaning toward tools such as online chatbots and short code messaging. However, with so many cases of fraudsters and a surge in robocalling, people aren’t answer calls from numbers they don’t know. Communications channels like text messaging are considered safer, with 93% of consumers viewing text messaging as a trusted communication environment. In this article, iconectiv’s Cliff Holsenbeck explores how short codes offer the perfect opportunity for starting a trusted conversation between recruiters and candidates.
Feb 16, 2021
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CTIA Wireless Foundation Launches Catalyst 2021, Competitive Grants Program for Health and Well-Being

iconectiv is a proud sponsor of CTIA Wireless Foundation’s Catalyst 2021, a competitive grants program accelerating social entrepreneurs using wireless to address pressing health and well-being issues. As the foundation’s signature initiative, Catalyst identifies and funds early stage organizations that take advantage of the speed, efficiency and versatility of wireless to improve the health and well-being of Americans.
Feb 9, 2021
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5 Ecommerce Trends to Watch for in 2021

In this recent Shogun article, iconectiv’s Cliff Holsenbeck discusses how SMS marketing can be valuable to ecommerce businesses. Text messaging via shortcodes can offer the perfect opportunity for ecommerce businesses to engage in two-way text conversations with their consumers. With over 275 million smartphone users in the U.S. alone, there is a wide pool of potential customers. Data also shows that at the beginning of 2020, SMS was already averaging 2,755% ROI for ecommerce marketers — not too far behind email’s ROI of 3,800%.
Jan 14, 2021
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How CSPs can restore consumer trust in communications in 2021 – and beyond

In this Vanilla Plus article, iconectiv’s chief product officer Michael O’Brien discusses how understanding the real perception of consumer trust in communications these days is hard to know exactly because so many factors play into it. Over 76% of consumers no longer answer calls from unfamiliar and unidentified numbers, letting them drop into voice mail instead. Some contact center operators say that outbound call answer rates are down 30%.
Jan 7, 2021
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Trusted Communications: Predictions for 2021 — and Beyond

In 2020, COVID-19 accelerated digital transformations that were expected to take several years. This article explores three ways that consumer trust in communications will evolve in 2021: mobile numbers will become your ID, the notion of privacy will get even more fluid and businesses can expect to face an identity crisis.
Dec 22, 2020
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Put It in Writing: How Recruiters Can Create a Connection with Candidates through Short Code Messaging

With 96 percent of Americans owning a mobile phone, human resources professionals are starting to see the benefits of tools like mobile messaging via short codes, chatbots and other forms of automation when it comes to adding an extra layer of personal connection to their recruiting efforts. In this article, iconectiv’s Cliff Holsenbeck explores short code messaging, the less explored channel of communication between recruiters and candidates that can be used to smoothly conduct recruitment conversations.
Dec 22, 2020
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Mapping Out Your Retail Strategy for the Future: 7 Trends to Consider

Over the last two years, retailers have been exploring the use of text messaging in addition to their email marketing. 2021 is likely to see SMS messaging supersede email messaging as retail’s gold standard for messaging channels. In this article, iconectiv’s Cliff Holsenbeck gives advice for retailers looking to utilize SMS messaging in their retail strategy.
Dec 2, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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New Webinar: Digital identity verification protects against AI-driven robocalling

Learn how experts from iconectiv, AT&T and ATIS are using AI-driven digital identity verification to fight robocalls, deepfakes and fraud. Discover new tools, strategies and global collaboration efforts for trusted digital communication.
Apr 29, 2025
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U.S. program calls for industry-standard framework to streamline BEAD-funded projects, says iconectiv

Learn how the iconectiv TruOps Common Language framework streamlines management of BEAD-funded broadband projects, helping ensure regulatory compliance, simplify reporting and support efforts to bridge the digital divide.
Apr 28, 2025
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New Webinar: Mobile network providers capitalize on data centers

Experts from iconectiv and Small Cell Forum discuss how data center visibility enhances network planning, enabling CSPs to optimize routing, access edge resources and deploy services rapidly. The webinar explores industry standards and frameworks that facilitate seamless connectivity and monetization.
Mar 20, 2025
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Shining light on the evolving broadband switching environment at Channel Live UK

Join industry experts at Channel Live UK as they explore the evolving broadband switching landscape for business customers. Learn about best practices, challenges, and opportunities in the new switching environment.
Mar 14, 2025
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Going on the offense at MWC Barcelona 2025: tackling fintech fraud in an AI and mobile-first era

iconectiv’s Michael O’Brien joins an expert panel at MWC Barcelona 2025 to tackle the global scam economy. Panelists will explore how cross-border call authentication, industry collaboration, AI and regulatory frameworks can combat fraud in fintech and telecom.
Feb 27, 2025
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iconectiv revolutionizes outbound voice communications with new compliance-centric TruOps TRA Telemarketing Data Source (TDS) solution

iconectiv’s new TruOps TRA Telemarketing Data Source (TDS) empowers businesses to enhance call efficiency while ensuring compliance with TCPA regulations. Featuring detailed data insights and seamless integration, TDS optimizes outreach strategies and minimizes costly compliance risks.
Feb 6, 2025
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iconectiv UK Limited provides SaaS software platform to b4b Group for the New UK Broadband Switching Mandate

iconectiv UK Limited is partnering with b4b Group to simplify broadband switching under the UK’s new One Touch Switch (OTS) mandate. As a registered Managed Access Provider, iconectiv provides b4b Group seamless solutions to meet Ofcom’s regulatory requirements, enhancing the customer experience.
Nov 12, 2024

Speaking Engagements

Mike

Michael O'Brien

Executive Vice President, Business Development

Michael O’Brien is the Executive Vice President of Corporate Business Development at iconectiv. He is responsible for executing on the company’s strategy and driving new pathways of sustainable growth for the company.

O’Brien is an industry veteran with more than 35 years of experience in the mobile communications industry. Prior to joining iconectiv, he served as Group Vice President of Strategy and Corporate Development at Syniverse, where he focused on product and geographic expansion to support the company’s strategic priorities.

O’Brien was named one of the Top 25 Most Influential People in the Roaming and Interconnect Industry by Rocco Research in 2020. He holds a Bachelor of Computer Science Degree from the University of Virginia, School of Engineering and Applied Sciences.

speaking engagement

Fintech and Mobile Commerce Summit @ MWC Barcelona: Michael O'Brien on Combating Call Fraud

iconectiv’s Michael O’Brien, EVP of Corporate Business Development, will speak at the 2025 Fintech and Mobile Commerce Summit at MWC Barcelona 2025. Join him on March 4 at the Connected Industries stage (Hall 4) as he joins the panel and discusses strategies to combat call fraud and strengthen trusted communications.
Stephen Breen

Stephen Breen

Director of Sales and Partnerships & Strategy for UK and EU

Stephen Breen is the Director of Sales and Partnerships & Strategy for UK and EU for iconectiv. He is responsible for providing customers with consultation on how to drive cost-efficiencies and increase their satisfaction through iconectiv’s focused platforms on data exchange, number porting and TOTSCo compliance.

Breen is an experienced executive in the telecommunications industry with more than 25 years of experience. He previously served as Director of Partnerships for Cubit Telecom, where he led a team of Commercial and Delivery Managers in global engagement. He also holds the position of Deputy-Chair of the GSMA Wholesale Agreements & Solutions (WAS) Working Group – a global wholesale interworking and agreements-definition community.

Breen holds degrees from Methodist College Belfast, Dublin Business School and the Technological University of Dublin.

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Driving the Future of Professional Communications: iconectiv joins FCS Monthly Members Meeting to Champion Resilient Connectivity for UK Businesses

Join iconectiv’s Stephen Breen at the FCS Monthly Members Meeting on October 30, 2024, as he speaks on "One-Touch Switching is here – The opportunity and journey so far." Discover key insights on choosing the right MAP for future-ready connectivity.
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources.

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya.

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.
 

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Empowering Connectivity: iconectiv Attends Broadband Nation Expo 2024 to Drive Seamless and Secure Digital Transformation

Join iconectiv's Bob Grant, Sarah Halko, and JC Ortiz in Washington D.C. from October 9-11, 2024, as we proudly attend Broadband Nation Expo as a bronze sponsor. This premier three-day event unites industry leaders, policymakers and innovators to address the critical challenges of bridging the digital divide and driving broadband innovation.
Alberto

Alberto Apablaza

Account Director, LATAM at iconectiv

Alberto Apablaza is the Director of Account Manager at iconectiv. He is responsible for the operations and implementation of the Number Portability in Chile and Argentina including managing new initiatives in the region. As a trusted business leader, Apablaza has demonstrated history of working in the telecommunications industry from the beginning of his career in Chile and then in South America.

Apablaza is a Computer Science Engineer with a master’s degree in management in Technological Entrepreneurships and more than 20 years of proven experience in the field of telecommunications. He has been involved in the Chile Number Portability from its conception where he led the project program in one of the most prominent carriers in Chile.

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iconectiv at Conecta Chile: Pioneering Connectivity and Innovation in the LATAM Telecom Industry

As proud gold sponsors, join iconectiv’s Shanmugavel Krishnan, Alberto Apablaza and Angie Ford at Conecta Chile from September 9-10, 2024, where we’ll be showcasing our expertise in number portability with solutions like TruNumber Finder and TruNumber Portability Clearinghouse. With a proven track record in supporting the Chilean telecom industry, iconectiv continues to drive innovation and success in the region, offering solutions that empower users and advance the industry.
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources. 

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya. 

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University. 

Angie

Angelica Ford

Sr. Account Director

Angelica Ford, Global Senior Account Director at iconectiv, is responsible for the operations and implementation of number portability, number management, Common Language and more in the Latin America Region.

Angelica as a trusted business leader with more than 30 years of experience in telecommunications and sales, she has a demonstrated history of working worldwide. Previously, she worked in numerous management and expansion roles from sales engineering to new business development.

She has a Bachelor’s Degree in Mathematics and Computer Science from Xavier University of Louisiana and a Master’s Degree in Computer Science from Howard University.

speaking engagement

Common Language and Cross Border Authentication at CABASE Internet Day

iconectiv’s Angelica Ford, Global Senior Account Director, and Bob Grant, Principal Product Manager, join other industry leaders at the CABASE Internet Day from May 16-17, 2024, in Buenos Aires, Argentina, to cover Common Language and Cross Border Authentication.
Mike

Michael O'Brien

Executive Vice President, Business Development

Michael O’Brien is Executive Vice President of Business Development at iconectiv. He is responsible for executing on the company’s strategy and driving new pathways of sustainable growth for the company.

An experienced industry veteran, O’Brien has more than 30 years of experience in the mobile communications industry. He most recently served as Group Vice President of Strategy and Corporate Development at Syniverse, where he focused on product and geographic expansion to support the company’s strategic priorities.

O’Brien was recently named one of the Top 25 Most Influential People in the Roaming and Interconnect Industry by Rocco Research. He holds a Bachelor of Computer Science Degree from the University of Virginia, School of Engineering and Applied Sciences.

speaking engagement

VanillaPlus Webinar with iconectiv

iconectiv’s Michael O’Brien, Chief Product Officer, joins the VanillaPlus webinar with iconectiv, “Securing the Digital Frontier: Navigating Challenges and Best Practices in Digital Identity Verification,” on April 23, 2024, at 10 a.m. ET.
David Wilson

David Wilson

Vice President of Global Sales

David Wilson is the Vice President of Global Sales for iconectiv. He is responsible for leading go-to-market, business development and sales efforts. Through his work, enterprise solutions for messaging, compliance and identity verification are supported through the development and execution of sales strategies.

Wilson is an experienced executive in the telecommunications industry with more than 30 years of experience. He previously served as the Executive Director of Numbering Market Management for Telcordia Technologies, where he managed Technical Sales Support and Contract Administrator teams. He led the efforts to define and complete technical and commercial numbering solutions in multiple countries.

Wilson holds a Bachelor of Science degree in Business Administration and Marketing from Notre Dame de Namur University.

speaking engagement

iconectiv Session During UK WISPA Spring 2024 Members Meeting

iconectiv’s David Wilson, Vice President of Global Sales, joins other industry leaders at UK WISPA Spring 2024 Members Meeting on March 20-21, 2024, in Birmingham, UK, for a panel to discuss the UK’s new era of broadband switching.