In the news

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Enabling the world of tomorrow, today

In these days when ‘in-person’ is not often a viable option, the importance of adapting our means of communication via technology cannot be understated. The need and ability to connect is mission critical in a world without boundaries. Yet, while technological advances make communications simpler and more ubiquitous, interconnecting it across the infrastructure and delivering it to the right person is enormously complex. That’s what iconectiv does best. Efficiently interconnecting disparate…
Jun 18, 2020
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Practical advice for combating robocalling

Robocall scams have exploded worldwide during the past several years, and the Covid-19 pandemic threatens to spur many new schemes. Governments are taking action to punish perpetrators, yet the problem persists because it is profitable for scammers. Fines, elimination of warnings prior to issuing penalties, and caller-ID authentication requirements aside, robocalling will persist if consumers continue to fall for its tactics and aren’t offered simple ways to report when they receive unwanted…
May 19, 2020
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Is digital ID brokerage a business opportunity for CSPs?

For individual people worldwide to gain control over and own their digital identities, “the architecture has to change,” says Chris Drake, CTO for iconectiv, the US policy administrator for the country’s Calling Number Verification service. “There needs to be a digital ID and it needs to be tokenized so it can be unique and shield people,” he argues. “That obfuscation should be the only thing that is presented.” Drake contends that every individual should be issued a secure digital ID that…
May 19, 2020
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Executive Webinar: Trusted Communications

The future of messaging frameworks and protocols, beginning with SMS, MMS, and now RCS, that’s Rich Communication Services, lies in the hands of industry collaboration within the solution provider ecosystem.  On this executive webinar to tell us what to expect from RCS for enterprises, consumers and operators are, Keith Lampron, Associate Director - Core Messaging Product Management at Verizon Wireless, Chris Drake, CTO at iconectiv and Chris Nicoll, Principal Analyst at ACG Research. …
May 12, 2020
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Black Swan Solution Guide: SHAKEN / STIR Calling Number Verification & Fraud Alerting

SHAKEN/STIR is the telecom industry’s first step toward reviving trust in telephony.  Launched in the U.S. market at the end of 2019 and soon to launch in Canada, it sets the vital framework for how telecoms can deliver identity verification information for enterprises from originating to terminating provider. And now, a comprehensive 18-page briefing on SHAKEN/STIR is available featuring the analysis of two technology leaders at iconectiv, Chris Drake, Chief Technology Officer and…
May 12, 2020
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State AGs’ Plea to Help Fight Robocalls During Pandemic

The National Association of Attorneys General is calling on USTelecom’s robocall-fighting squad (known formally as the Industry Traceback Group) to work with state AGs to crack down on surging robocalls. Scammers have been preying on the coronavirus pandemic since March, as MT reported. Ericsson subsidiary iconectiv, the “policy administrator” that has been leading industry efforts to tamp down on illegal robocalls, has warned that fraudulent calls may increase in the coming weeks as more…
May 8, 2020
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What can Telcos do to restore consumer trust in phone calls and texts?

In this new quickfire video, Chris Drake, Chief Technology Officer at iconectiv, and Jeremy Cowan, editorial director of VanillaPlus, tackle the tricky subject of trust. With people fatigued by spam calls and text messages and businesses trying unsuccessfully to legitimately communicate with the consumer, how can Telcos restore confidence in communications? Read more here.
Apr 30, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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With Voice and Messaging Communications, Trust is a Two-Way Street

iconectiv Senior Vice President George Cray Explores What’s Being Done to Help Businesses and Consumers Further Establish Trusted Communications What: The past few years have demonstrated just how much we depend on our mobile phones – for services, connection and convenience. As a result, digital transformation is gaining significant momentum, and identity verification is becoming more critical than ever. Businesses need to have trust in knowing who their customers are and consumers…
May 2, 2022
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Do You Take Calls from Numbers You Don’t Recognize? Odds Are, You Don’t

With Digital Transformation Taking Shape, iconectiv CTO Chris Drake Talks About What This Means for Businesses, and What’s Being Done to Further Build Consumer Trust in Voice and Messaging Communications What: In this day and age, where so many in-person interactions have been replaced with remote engagements, digital transformation has become fundamental. As a result, businesses and consumers are relying on their mobile devices more than ever – utilizing voice and text communications…
Apr 25, 2022
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How Service Providers are Weeding Out Illegal Robocalls, SMS Spam and Other Fraud Before It Reaches Consumers

Media Advisory iconectiv Telecom Fraud Expert David Estes Explores How the Industry is Restoring Consumer Trust in Voice Calls and Text Messages What: Each year, communications service providers (CSPs) worldwide lose over US$39 billion to fraud such as illegal robocalls, SMS phishing (“smishing”) and “wangiri” callback schemes, according to the Communications Fraud Control Association (CFCA) and analyst firms. This live-stream session explores how the industry is successfully thwarting…
Apr 22, 2022
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iconectiv Toll-Free-Number Expert Mike Gilbert Elected ATIS SNAC Co-Chair

What’s the News: As co-chair of the ATIS SMS/800 Number Administration Committee (SNAC), iconectiv Senior Account Director Mike Gilbert will oversee key toll-free number industry initiatives such as ensuring consumer trust in voice calls and text messaging. Why it Matters: Years of illegal robocalls, SMS spam and fraud have undermined consumer trust in voice calls and text messages, including those from toll-free numbers. Restoring trust is critical for service providers and all the…
Apr 21, 2022
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The Path to Trusted Voice Calls and Text Messages

Media Advisory iconectiv Senior Vice President George Cray Explores How the Momentum Behind STIR/SHAKEN and Registered Caller™ is Transforming the Industry  What: In an effort to stave off the more than 85 billion illegal robocalls placed each year, as well as SMS phishing (“smishing”) and other fraud, industry players have banded together to keep the voice and messaging ecosystem safe for consumers and attractive to businesses. The Secure Telephone Identity Revisited…
Apr 19, 2022
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Rich Call Data Helps Increase Call Answer Rates, Restores Consumer Trust

Media Advisory Business Value of Rich Call Data is Helping Increase Call Answer Rates, Restore Consumer Trust Verizon, T-Mobile, CTIA and iconectiv Discuss Best Practices During SIPNOC 2022 What: This year, consumers will lose $40 billion to fraudulent robocalls. The deluge of illegal robocalls also has conditioned 58% of consumers to answer calls only from numbers they recognize. This makes it difficult, expensive and sometimes impossible for hospitals, schools and other legitimate…
Mar 17, 2022
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Understanding How Service Providers and Regulators Can Prepare for SHAKEN’S Global Expansion at SIPNOC 2022

Media Advisory Microsoft, Bandwidth, ATIS and iconectiv Discuss Best Practices During SIPNOC 2022 What: With more than 85 billion spam phone calls placed globally each year costing trillions in lost business and productivity, keeping the voice ecosystem safe for consumers and attractive to business is an objective we all share. In the U.S., service providers and industry players have been focused on implementing solutions designed to ensure the integrity of communications networks and…
Mar 16, 2022