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In the news
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Maximize Your Telecom Strategy: Common Language Reveals Critical Insights for BEAD Compliance
iconectiv’s Juan Carlos “JC” Ortiz, Principal-Corporate Business Development, and Mykola “Myk” Konrad, Senior Vice President-Head of Product, discuss how iconectiv® TruOps™ Common Language® codes simplify communication and management across data networks and telecom interconnections, enabling critical information exchange through operations support systems and other interface mechanisms. JC and Myk also explore Common Language’s role in the Broadband Equity, Access and Deployment (BEAD) program…
Jul 23, 2024
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Authority Magazine: protect against malicious AI: Steve Tang of iconectiv on developing an effective security strategy
In this Q&A interview, Steve Tang, Executive Vice President, Chief Technology Officer and Head of Engineering at iconectiv, joins David Leichner at Authority Magazine and dives into a conversation about the impact and importance of protecting the integrity of digital identity against malicious AI and the role it plays in the telecom industry. Tang also discusses how iconectiv navigates the balance between maintaining security and enabling innovation in an industry where AI is only growing…
Jul 18, 2024
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Forbes: Strength in Numbers: Maximizing AI’s Effectiveness Against Fraud
iconectiv’s Head of Information Solutions Business, Peter Ford, discusses the multifaceted role of AI in enhancing customer experiences, improving operational efficiency and combating fraud. Peter emphasizes the significance of leveraging AI for personalized interactions and streamlined processes while being aware of the potential misuse of AI by fraudsters. He underscores the importance of having access to authoritative and accurate phone number information to effectively prevent fraud and…
Jul 2, 2024
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Telecom Reseller: AI has changed the telecom landscape, giving fraudsters the ability to clone voices and perpetrate robocall scams at scale
Chris Drake, SVP at iconectiv, talks with Doug Green at Telecom Reseller about how fraudsters are using AI to create deepfake voice clones and what service providers, regulators and telecom vendors are doing to protect digital identities.Learn more here.
Jun 18, 2024
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Nilson Report: Telecom Data for Fraud Fighting from iconectiv
iconectiv understands the importance of mobile phone numbers as reliable account identifiers. Comprehensive services enable card issuers and merchants to validate numbers, detect potential fraud and comply with telecom regulations across over 100 countries. Short-code messages sent to customers are ensured to be legitimate, protecting businesses from spam and scams.Read more here.
May 31, 2024
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Total Retail: Short Codes are Long on Bottom-Line Benefits
iconectiv’s Senior VP, Head of Product, Mykola Konrad, discusses the enduring value of short codes in retail. Mykola explains how AI enhances message personalization, boosting sales and revenue and emphasizes the importance of short codes for secure e-commerce functions like PIN verification and two-factor authentication.Read the full article here.
May 30, 2024
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Enterprise Security Tech: AI-Driven Robocall Scams: How Fraudsters Are Cloning Voices to Deceive and Steal
iconectiv’s SVP, Corporate and Business Development, Chris Drake, examines how fraudsters use AI for voice-cloned robocalls, their impact on digital security and the measures to combat them in this Q&A with Enterprise Security Tech.Read the full article here.
May 20, 2024
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
With Voice and Messaging Communications, Trust is a Two-Way Street
iconectiv Senior Vice President George Cray Explores What’s Being Done to Help Businesses and Consumers Further Establish Trusted Communications
What: The past few years have demonstrated just how much we depend on our mobile phones – for services, connection and convenience. As a result, digital transformation is gaining significant momentum, and identity verification is becoming more critical than ever. Businesses need to have trust in knowing who their customers are and consumers…
May 2, 2022
press release
Do You Take Calls from Numbers You Don’t Recognize? Odds Are, You Don’t
With Digital Transformation Taking Shape, iconectiv CTO Chris Drake Talks About What This Means for Businesses, and What’s Being Done to Further Build Consumer Trust in Voice and Messaging Communications
What: In this day and age, where so many in-person interactions have been replaced with remote engagements, digital transformation has become fundamental. As a result, businesses and consumers are relying on their mobile devices more than ever – utilizing voice and text communications…
Apr 25, 2022
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How Service Providers are Weeding Out Illegal Robocalls, SMS Spam and Other Fraud Before It Reaches Consumers
Media Advisory
iconectiv Telecom Fraud Expert David Estes Explores How the Industry is Restoring Consumer Trust in Voice Calls and Text Messages
What: Each year, communications service providers (CSPs) worldwide lose over US$39 billion to fraud such as illegal robocalls, SMS phishing (“smishing”) and “wangiri” callback schemes, according to the Communications Fraud Control Association (CFCA) and analyst firms. This live-stream session explores how the industry is successfully thwarting…
Apr 22, 2022
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iconectiv Toll-Free-Number Expert Mike Gilbert Elected ATIS SNAC Co-Chair
What’s the News: As co-chair of the ATIS SMS/800 Number Administration Committee (SNAC), iconectiv Senior Account Director Mike Gilbert will oversee key toll-free number industry initiatives such as ensuring consumer trust in voice calls and text messaging.
Why it Matters: Years of illegal robocalls, SMS spam and fraud have undermined consumer trust in voice calls and text messages, including those from toll-free numbers. Restoring trust is critical for service providers and all the…
Apr 21, 2022
press release
The Path to Trusted Voice Calls and Text Messages
Media Advisory
iconectiv Senior Vice President George Cray Explores How the Momentum Behind STIR/SHAKEN and Registered Caller™ is Transforming the Industry
What: In an effort to stave off the more than 85 billion illegal robocalls placed each year, as well as SMS phishing (“smishing”) and other fraud, industry players have banded together to keep the voice and messaging ecosystem safe for consumers and attractive to businesses. The Secure Telephone Identity Revisited…
Apr 19, 2022
press release
Rich Call Data Helps Increase Call Answer Rates, Restores Consumer Trust
Media Advisory
Business Value of Rich Call Data is Helping Increase Call Answer Rates, Restore Consumer Trust
Verizon, T-Mobile, CTIA and iconectiv Discuss Best Practices During SIPNOC 2022
What: This year, consumers will lose $40 billion to fraudulent robocalls. The deluge of illegal robocalls also has conditioned 58% of consumers to answer calls only from numbers they recognize. This makes it difficult, expensive and sometimes impossible for hospitals, schools and other legitimate…
Mar 17, 2022
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Understanding How Service Providers and Regulators Can Prepare for SHAKEN’S Global Expansion at SIPNOC 2022
Media Advisory
Microsoft, Bandwidth, ATIS and iconectiv Discuss Best Practices During SIPNOC 2022
What: With more than 85 billion spam phone calls placed globally each year costing trillions in lost business and productivity, keeping the voice ecosystem safe for consumers and attractive to business is an objective we all share. In the U.S., service providers and industry players have been focused on implementing solutions designed to ensure the integrity of communications networks and…
Mar 16, 2022