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In the news
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WIA: How tower and data center operators can enable and monetize rapid 5G buildouts
iconectiv’s Head of Product, Mykola Konrad, emphasizes the necessity for tower and data center operators to embrace iconectiv® TruOps™ Common Language® in facilitating effective communication with communication service providers (CSPs), enhancing asset visibility and enabling efficient network planning to fully seize the opportunities of the 5G landscape.Read the full article here.
May 2, 2024
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KSL 5 TV: NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams
Chris Drake, SVP at iconectiv, joins Matt Gephardt from KSL 5 TV to discuss NCAA March Madness ticket scams. Chris discusses the various types of fraud leading up to the tournament and how to avoid them.Watch the full segment here.
Mar 20, 2024
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Forbes: Countering Fraud and Navigating Customer Experience Complexities
iconectiv’s Head of Information Solutions Business, Peter Ford, discusses the ongoing challenges confronting digital identity on a global scale, focusing specifically on the exploitation of phone numbers. Peter emphasizes the significance of verification processes like Know Your Customer (KYC) and Know Your Business (KYB), and the critical importance of preserving phone numbers' integrity for secure digital interactions. He advocates for collaborative efforts and innovative solutions to…
Mar 15, 2024
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Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls
Michael O’Brien, Executive Vice President of Corporate Business Development at iconectiv, emphasizes collaborative efforts among regulators and communication service providers to combat challenges posed by a surge in fraudulent activities, using the “5 Rs of CX” framework to address issues such as trust-building, regulatory compliance, customer retention and infrastructure adaptability for a safer digital future. Read more on Pipeline.
Mar 11, 2024
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VanillaPlus: How phone numbers define us
Tune in as Jim Morrish from VanillaPlus chats with Mike O’Brien, EVP of Business Development at iconectiv, about how phone numbers stay with us and remain the center of a person's digital identity.Watch now here.
Mar 8, 2024
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VanillaPlus Issue 2 2024: iconectiv’s Mike O’Brien explains how verified identity will slam the door on fraud
Mike O’Brien, EVP of Business Development at iconectiv, is the cover story of VanillaPlus Issue 2 2024 as he discusses the pervasive threat of fraud targeting mobile devices and the importance of securing digital identity, with a focus on the role of phone numbers as a key identifier. He further explores the challenges businesses and consumers face in verifying identity and combating fraud in the digital age. The story emphasizes the significance of the phone number in this process and its…
Feb 26, 2024
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Telecom Reseller: Fraudsters target personal phone numbers as iconectiv helps enterprises and others protect their brands
Michael O’Brien, Executive Vice President, Corporate Business Development at iconectiv, talks with Doug Green at Telecom Reseller about the challenges of securing personal phone numbers, emphasizing fraudsters' opportunistic exploitation for financial gain.Learn more here.
Feb 20, 2024
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Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
iconectiv Enables Fixed Number Portability in Argentina
What’s the News: iconectiv has been providing mobile number portability service in Argentina since March 2012. Under a contract extension, iconectiv is also providing fixed number portability service, which launched in September 2022.
Why it Matters: Argentina is one of few countries in the world with both fixed and mobile number portability. This expansion provides choice and convenience to consumers and businesses, and drives innovation among communication providers. The…
Nov 15, 2022
press release
Global Trend of Origin-Based Rating Creates Major Revenue Opportunities for Network Service Providers
What’s the News: Dozens of countries across Europe, the Middle East and Africa have implemented origin-based rating (OBR), which uses both the origination location and the termination destination of a voice call to determine the correct amount to charge. Network Service Providers may also add surcharges and penalties if the call’s identification information is inaccurate or invalid.
Why it Matters: Network Service Providers are looking for new income streams to offset shrinking voice, data…
Nov 14, 2022
press release
iconectiv’s Carolyn Knight Joins CFCA Consumer Education Committee Focused on Fraud Prevention
What’s the News: iconectiv’s Senior Account Manager for the Local Number Portability Administrator (LNPA) team, Carolyn Knight, joins the CFCA committee focused on arming consumers with information to help protect themselves from becoming victims of communications fraud.
Why it Matters: New data from the Federal Trade Commission (FTC) indicates that consumers lost more than $5.8 billion to fraud in 2021—a 70% increase from 2020—with imposter scams being the most prevalent.
…
Nov 8, 2022
press release
With Illegal Robocalls Serving as the Gateway to Financial and Identity Fraud, What Can the Telecom Industry Do to Shut Them Down?
In an Upcoming Cloud Comms Summit US 2022 Panel Session, iconectiv’s Bob Grant Explores the State of Eliminating Illegal Robocalling and Spoofing, and Service Provider Solutions Helping to Stop It
What: Illegal robocalls not only are a complete nuisance but, when effective, can serve as a gateway for fraudulent activities. Which is why 75% of calls from unknown or unrecognizable numbers go unanswered, and also the reason why the Federal Communications Commission enacted the SHAKEN/STIR…
Oct 19, 2022
press release
As Messaging Reigns Supreme for Communications Between Consumers and Brands, iconectiv Messaging Expert Provides Insights on What Businesses Should Know
Media Advisory
During 2022 PACE ACX in Nashville, George Cray Explores Why Not All Numbers Are Created Equal and How Businesses Can Find the Right Messaging Solution for Their Needs
What: Nearly 70% of consumer brand interactions shifted to messaging during the pandemic – a trend that is expected to continue as nearly 65% of the global population send and receive SMS messages, including 80% of the population in North America. As both businesses and consumers continue to lean…
Oct 4, 2022
press release
iconectiv Trusted Communication Superheroes Speak Out About Protecting Financial Services Firms and Their Customers from Fraudsters
Media Advisory
At MWC Las Vegas Panel Discussion, iconectiv’s George Cray Describes How the Industry is Fighting the Rise of Fraud and its Financial Fallout
What: Mobile phone numbers now rival Social Security and driver’s license numbers as the personal identifier that consumers use to register for financial services. That’s why mobile phone numbers are now the data of choice for account takeovers and other identity theft. Fraudsters use social engineering to obtain a consumer’s phone…
Sep 14, 2022
press release
iconectiv Telecom Numbering Expert Natalie McNamer Elected Co-chair of ATIS Industry Numbering Committee (INC)
What’s the News: As co-chair of the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC), iconectiv Senior Numbering Expert Natalie McNamer will oversee key industry initiatives associated with the North American Numbering Plan (NANP) numbering resources.
Why it Matters: Phone numbers are a finite resource. Efficiently allocating and conserving these numbers is critical, especially as the demand for 10-digit phone numbers continues to increase –…
Aug 24, 2022
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