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In the news
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We need an industry-backed, tech-neutral resource to restore trust in voice communications
With illegal robocalls now representing nearly half of all unwanted calls in the U.S., consumers are opting to simply not pick up their phones. In fact, studies show that in the U.S. alone, 76% of calls from an unidentified or unfamiliar number are left unanswered, and 58% of consumers only answer calls from numbers they recognize.
A previous article exploring how businesses can protect their brands against the damages from illegal robocalls touched on industry initiatives that are helping…
Apr 1, 2022
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Scam attacks are on the rise, but can they be fully stopped or prevented?
The Covid pandemic has accelerated not only digital adoption but also the scale and spread of scams. Every month, over 4 billion scam calls are made globally, with 23% of Americans reporting that they've lost money due to such calls in 2021 alone.
During a panel session during Mobile World Congress Barcelona, George Cray, Senior Vice President at iconectiv, highlighted the growth in spoof calling and cited statistics revealing that 85 billion robocalls happen globally. He revealed that many…
Mar 17, 2022
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MWC22 gets ready to unleash connectivity
In a recent VanillaPlus article, Peter Ford, Executive Vice President of iconectiv, explained how digital transformation will have a significant impact on connectivity and communications, along with identity verification.
“Both are driving forces behind the acceleration of conversational commerce – completing customer e-commerce transactions through communications platforms likes Instagram and WhatsApp, for instance – and how businesses communicate with customers and how countries make…
Feb 25, 2022
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CSPs must adopt a common language to ensure optimised operations
Business strategies that involve 5G, edge computing and virtualized networking demand a universal structure for the deployment, interconnection and management of the physical and virtual assets these capabilities require. Essentially, the same terminology must be used to enable different domains within a communications service provider (CSP) to have visibility into each other and for external organizations, such as partners and vendors.
For this interview, Eyad Alqadi, Regional Sales…
Feb 25, 2022
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Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers
STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses. But phone calls from legitimate enterprises—such as a consumer’s bank, pharmacist, and doctor—are routinely NOT answered by consumers. So what “common language” or industry-adopted methodology will enable STIR/SHAKEN to evolve to its next level of usefulness?
The Q&A with iconectiv and CTIA about their joint initiative,…
Jan 7, 2022
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Tuning Your Selling Approach For 2022
The science of selling is constantly evolving. Over the last several decades, selling has become more capital intensive, data driven, and teamwork oriented. Several secular forces have been changing the nature of selling incrementally over time. Peter Ford, Head of Information Solutions Business at iconectiv, shares his insights on allocating the most effort toward the biggest customer opportunities.
Read more here.
Dec 28, 2021
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Trusted Communications: Authenticating Calls with Delegate Certificates
People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. The industry continues to advance the objective to restore consumer faith and confidence in answering our telephones. Central to achieving that objective is the ability to verify that the information of the calling party has been authenticated. That seems simple enough but considering that many businesses use…
Nov 5, 2021
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Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
iconectiv Enables Fixed Number Portability in Argentina
What’s the News: iconectiv has been providing mobile number portability service in Argentina since March 2012. Under a contract extension, iconectiv is also providing fixed number portability service, which launched in September 2022.
Why it Matters: Argentina is one of few countries in the world with both fixed and mobile number portability. This expansion provides choice and convenience to consumers and businesses, and drives innovation among communication providers. The…
Nov 15, 2022
press release
Global Trend of Origin-Based Rating Creates Major Revenue Opportunities for Network Service Providers
What’s the News: Dozens of countries across Europe, the Middle East and Africa have implemented origin-based rating (OBR), which uses both the origination location and the termination destination of a voice call to determine the correct amount to charge. Network Service Providers may also add surcharges and penalties if the call’s identification information is inaccurate or invalid.
Why it Matters: Network Service Providers are looking for new income streams to offset shrinking voice, data…
Nov 14, 2022
press release
iconectiv’s Carolyn Knight Joins CFCA Consumer Education Committee Focused on Fraud Prevention
What’s the News: iconectiv’s Senior Account Manager for the Local Number Portability Administrator (LNPA) team, Carolyn Knight, joins the CFCA committee focused on arming consumers with information to help protect themselves from becoming victims of communications fraud.
Why it Matters: New data from the Federal Trade Commission (FTC) indicates that consumers lost more than $5.8 billion to fraud in 2021—a 70% increase from 2020—with imposter scams being the most prevalent.
…
Nov 8, 2022
press release
With Illegal Robocalls Serving as the Gateway to Financial and Identity Fraud, What Can the Telecom Industry Do to Shut Them Down?
In an Upcoming Cloud Comms Summit US 2022 Panel Session, iconectiv’s Bob Grant Explores the State of Eliminating Illegal Robocalling and Spoofing, and Service Provider Solutions Helping to Stop It
What: Illegal robocalls not only are a complete nuisance but, when effective, can serve as a gateway for fraudulent activities. Which is why 75% of calls from unknown or unrecognizable numbers go unanswered, and also the reason why the Federal Communications Commission enacted the SHAKEN/STIR…
Oct 19, 2022
press release
As Messaging Reigns Supreme for Communications Between Consumers and Brands, iconectiv Messaging Expert Provides Insights on What Businesses Should Know
Media Advisory
During 2022 PACE ACX in Nashville, George Cray Explores Why Not All Numbers Are Created Equal and How Businesses Can Find the Right Messaging Solution for Their Needs
What: Nearly 70% of consumer brand interactions shifted to messaging during the pandemic – a trend that is expected to continue as nearly 65% of the global population send and receive SMS messages, including 80% of the population in North America. As both businesses and consumers continue to lean…
Oct 4, 2022
press release
iconectiv Trusted Communication Superheroes Speak Out About Protecting Financial Services Firms and Their Customers from Fraudsters
Media Advisory
At MWC Las Vegas Panel Discussion, iconectiv’s George Cray Describes How the Industry is Fighting the Rise of Fraud and its Financial Fallout
What: Mobile phone numbers now rival Social Security and driver’s license numbers as the personal identifier that consumers use to register for financial services. That’s why mobile phone numbers are now the data of choice for account takeovers and other identity theft. Fraudsters use social engineering to obtain a consumer’s phone…
Sep 14, 2022
press release
iconectiv Telecom Numbering Expert Natalie McNamer Elected Co-chair of ATIS Industry Numbering Committee (INC)
What’s the News: As co-chair of the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC), iconectiv Senior Numbering Expert Natalie McNamer will oversee key industry initiatives associated with the North American Numbering Plan (NANP) numbering resources.
Why it Matters: Phone numbers are a finite resource. Efficiently allocating and conserving these numbers is critical, especially as the demand for 10-digit phone numbers continues to increase –…
Aug 24, 2022
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