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In the news
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Member Spotlight | May, 2021
It is becoming progressively more difficult for contact centers to connect and engage with consumers because of the decline of consumer trust in voice communications—particularly as consumers increasing ignore calls from unknown callers. As an authoritative partner of the global communications industry connecting more than two billion people every day, iconectiv seeks to be a collaborative partner in solving a problem that is impacting PACE members’ businesses, as well as today’s consumers.
May 26, 2021
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5G and Common Language levels the playing field to new players, creates opportunity, Podcast
In the latest podcast by Telecom Reseller, iconectiv’s Director of Product Management, Sharon Dileo, is joined by Chris Bain, Director, Common Language Services at iconectiv to discuss the recent whitepaper findings and how a common naming strategy improves the effectiveness of real-time network operations and key business management functions while also bringing increased awareness when launching and managing new network-based services.
May 21, 2021
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Why ‘common language’ could clarify the DSP route through network complexity
In the latest IDC white paper, “Common Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking,” iconectiv’s Karl Whitelock points out that while Common Language has been used by communications service providers for over 40 years, iconectiv’s TruOps Common Language was established to facilitate the service design and asset tracking needs of the operations and business management processes for prevailing and emerging network connectivity architectures. Additionally, Common Language is expected to play a major role in the evolution and deployment of new facilities-based networks.
Apr 30, 2021
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IDC Whitepaper Addresses the Challenges of Cost-Effectively Deploying 5G At Scale
Communication service providers face the major challenge of keeping up with the latest technology advancements, such as 5G, that support the rollout of new revenue-generating services in a way that is both profitable and scaleable. Industry analyst firm IDC has released a new whitepaper that addresses this challenge. The whitepaper explains how service providers can achieve business value by maximizing use of a standardized nomenclature and how iconectiv’s TruOps Common Language will play a larger role in the evolution of networks.
Apr 29, 2021
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A Matter of Trust: Leveraging Short Codes to Bolster Vaccine Communication Efforts
As we move toward nationwide vaccine eligibility, the logistics of helping people schedule and confirm appointments through a process they trust will be crucial. In this Healthcare Business Today article, iconectiv’s Cliff Holsenbeck explores how short codes are an ideal option for providing necessary communications and navigating the logistics of vaccine distribution. Across the country, text messaging has already been implemented as a tool by healthcare and other facilities throughout the pandemic for services like telehealth, virtual care, contact tracing, pre-screening questionnaires and sending updates to loved ones and caretakers.
Apr 8, 2021
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Wireless industry readies as STIR/SHAKEN deadline approaches
By the end of June all U.S. voice providers are required to implement STIR/SHAKEN technology, to fight against robocallers by authenticating caller ID to help ensure a phone number isn’t being spoofed. To date, T-Mobile, AT&T and Verizon have protected millions of customers from billions of robocalls. In this Fierce Wireless article, iconectiv’s CTO Chris Drake discusses iconectiv’s role as industry and policy administrator for SHAKEN and the upcoming deadline to implement this technology. iconectiv has processed over 100 carriers to be enabled for SHAKEN certificates and there are still between 50 and 100 carriers still in the queue.
Mar 25, 2021
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How the U.S. response to one-ring ‘Wangiri’ robocall scams affects non-U.S. service providers
Wangiri is a global scourge that costs service providers $1.82 billion annually, making it one of the top five fraud types. In this Vanilla Plus article, iconectiv’s principal solutions engineer director John Haraburda discusses how iconectiv is taking steps to help service providers protect their customers and their bottom lines against one-ring fraud.
Mar 22, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
iconectiv Chief Technology Officer Elected to SIP Forum Board of Directors
Steve Tang, Chief Technology Officer at iconectiv, has joined the Board of Directors of the SIP Forum, showcasing his expertise in trusted communications and iconectiv's dedication to advancing communication services, supporting emerging technologies and combating the misuse of communication networks.
May 16, 2024
press release
Cross Border Call Authentication for Fighting Fraudulent Calls Takes the Stage at CABASE Internet Day
iconectiv's Angelica Ford and Bob Grant will dive into Common Language and Cross Border Call Authentication at CABASE Internet Day, emphasizing the importance of establishing a common language in network interconnection and resolving international calling challenges to uphold trust in Argentina's communications.
May 16, 2024
press release
Today’s Digital Age Calls for Increased Protection of the Phone Number, says iconectiv
In the digital age, phone numbers have become essential components of identity verification. In their new market brief, iconectiv emphasizes the critical need to safeguard phone numbers, offering a digital identity portfolio that helps businesses strengthen security measures and streamline customer verification processes.
May 2, 2024
press release
The Path to 5G Profitability for Data Centers, Towers and Real Estate Companies
A new iconectiv white paper explores how data center operators and commercial real estate companies can use Common Language to build awareness of their fiber, interconnection and tower/site portfolios. iconectiv will showcase Common Language during Connect(X) 2024 in Atlanta on May 14.
Apr 30, 2024
press release
Upcoming Live Webinar Shines Light on Best Practices to Secure the Digital Identity
iconectiv’s Michael O’Brien will discuss the vital role of phone numbers in digital identity verification during the "Securing the Digital Frontier” webinar on April 23, 2024, at 10 a.m. ET. He will cover fraud prevention, regulatory compliance and ensuring trustworthy digital identity signals, highlighting the need for global collaboration.
Apr 23, 2024
press release
How Financial Service Companies Are Using Phone Number Data to Mitigate Fraud
iconectiv's recent case study demonstrates how financial institutions leverage numbering data to enhance security and combat fraud. By identifying recently ported phone numbers through iconectiv's data exchanges, companies can verify phone number accuracy, crucial for identification amidst rising mobile-focused fraud threats.
Apr 22, 2024
press release
The Common Language of Telecom Helps Rural Service Providers Close the Digital Divide
iconectiv’s case study highlights how rural service providers can use Common Language to efficiently evaluate network infrastructure, enabling faster and more affordable broadband expansion to tackle the persistent issue of limited internet access in rural areas, benefiting a wide range of service providers in rural America.
Apr 11, 2024
Speaking Engagements
John Hayes
Senior Director, iconectiv
As Senior Director at iconectiv, John Hayes is responsible for leading the company’s global product cost analysis efforts, fixed asset management and regulatory compliance and reporting initiatives. With over more than 30 years of experience in telecommunications, Hayes has led strategic campaigns to improve network operations for global carriers centered around new investments, utilization and fixed operations. He has also advocated for effective regulatory compliance and reporting and spearheaded financial strategies to reduce carrier expenditures and increase cost savings.
Eyad Alqadi
Regional Sales Director, EMEA, iconectiv
Eyad Alqadi is the Regional Sales Director, EMEA, at iconectiv. He is responsible for spearheading the company’s expansion in Europe, the Middle East and Africa with a focus on sales strategy, customer relations and consultation and establishing channel partner relationships.
With more than 20 years of experience in the information and communications technology (ICT) industry, Alqadi has worked successfully with organizations to leverage various technology solutions to generate value and improve operations, efficiencies, productivity and ultimately their bottom lines.
Alqadi holds a Bachelor of Engineering from New Mexico State University and a Master of Business Administration from Alliance Manchester Business School.
Michael Carroll
Editor, GSMA
Michael doesn’t want to admit that he has been a journalist and editor for close to 20 years covering a diverse set of subjects including shipping and shipbuilding, fixed and mobile telecoms, and motorcycling. He joins Mobile World Live as editor following several years as a freelancer, during which time he worked as the managing editor for Fierce Markets’ European wireless newsletter and editor on TelecomsEMEA.net (published by Questex Asia), and produced a range of feature articles and reports covering sectors including connected cars, IP Exchange (IPX), premium rate services and mobile ticketing for companies including Telecom Asia, mobileSquared and Netsize. Michael previously held various roles as reporter and editor with Informa Telecoms & Media, and as a reporter on Motorcycle News (MCN) – the UK’s largest and oldest weekly motorcycling newspaper.
speaking engagement
Driving Financial Decisions and Compliance with Fixed Asset Management
This session will explore the role of a universal Fixed Asset Management (FAM) structure in the deployment, interconnection and management of service providers’ physical and virtual assets.
David Estes
Principal Solutions Engineer
Dave Estes is a Principal Solutions Engineer on the iconectiv global sales team. He is responsible for providing technical subject matter expertise for iconectiv’s TruNumber platform, which provides accurate phone number data that operators need to offer seamless portability, detect and diagnose issues quickly, and help combat telephone fraud.
Dave is a wireless industry veteran and before joining iconectiv worked at T-Mobile USA and managed the Roaming Business Operations team, responsible for testing & launching roaming services, fraud, steering and inter-operator issues. Dave also worked at Syniverse Technologies where he held various management roles in Product Management, Account Management and Sales Engineering. Dave has extensive knowledge, experience and expertise in data clearing, financial clearing, fraud and roaming for telecom operators and has participated in many industry and user groups.
Dave holds a BA in business administration/marketing from the University of Puget Sound.
speaking engagement
Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud
During the panel session, “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud,” iconectiv telecom fraud expert David Estes discussed how CSPs are upgrading their existing call-blocking analytics to identify calls from high-risk and unallocated number ranges and suspicious premium-rate numbers.