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Who is calling and why? T-Mobile enhances caller ID in proof-of-concept
Aiming to boost customer confidence in picking up phone calls from unknown numbers, T-Mobile and partners completed a wireless call that used authenticated caller ID and showed details like company branding to provide more information about who was calling and why.
The proof-of-concept, which the partners believe to be a first, was completed with First Orion, CTIA, Everbridge, iconectiv, NetNumber, Numeracle, and Twilio.
T-Mobile used Rich Call Data (RCD) technology in combination with…
Jul 20, 2021
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Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud
If one ring scams are impacting your revenue and causing a lack of customer confidence, you are not alone. Each year, $1.82B is lost due to these scams, also known as “Wangiri,” according to reports from the CFCA. What started as a ploy directed to consumers has quickly expanded to businesses, including call centers.
The Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act was passed to help you crack down on illegal robocalls. This past year, the act was altered to…
Jul 19, 2021
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T-Mobile US brings rich call data to caller ID for more protection against scammers
T-Mobile US has completed what it says is the first wireless call to combine authenticated Caller ID and Rich Call Data (RCD), powered by the Stir/Shaken framework and protocols to protect consumers from scammers. The call was performed with a premier group of tech firms, messaging industry stakeholders and voice service providers including First Orion, CTIA, Everbridge, iconectiv, NetNumber, Numeracle, and Twilio.
The call was completed on T-Mobile’s voice network using First Orion…
Jul 19, 2021
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What would it take to get you to answer your phone again? T-Mo thinks it has an answer
There are two kinds of people in the world, says Grant Castle: Those who answer a call from an unknown number, and those who assume it’s a spam call and let it go to voicemail.
Castle, who is VP of engineering services and quality assurance at T-Mobile US, would like to see a third: Someone who answers any call that is verified by the STIR/SHAKEN framework, but lets all the others go to voicemail. He envisions a time when deciding whether to take a call is much more like a well-organized…
Jul 19, 2021
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T-Mobile US adds rich data to Caller ID
T-Mobile US completed a wireless call combining authenticated caller ID with Rich Call Data (RCD), demonstrating a new way for consumers to recognize callers and for marketers to identify themselves to potential customers.
RCD is part a protocol known as STIR/SHAKEN, which digitally validates voice calls as they pass from one network to another and is meant to reduce spam calls.
Read more here.
Jul 16, 2021
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Pace Community Insight with iconectiv
Consumers have lost trust in calls and are missing out on important information.
Jonathan Shulman with iconectiv shares ideas on how the industry can restore consumer trust in calls.
Read more here.
Jul 7, 2021
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A common nomenclature enables new, 5G-powered business models, revenue opportunities (Reader Forum)
5G is extremely complex and has widespread impacts throughout the network. This introduces many challenges but also provides many new business opportunities. For instance, it will allow more devices to connect at faster speeds with lower latency than ever before. This will enable companies to partner with network providers to develop innovative services for both their customers and their own use. The 5G network transformation provides at least a decade’s worth of future proofing. And like LTE,…
Jul 7, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
iconectiv Announces Cutover of First Regional NPAC System
Bridgewater, N.J. – April 9, 2018 – iconectiv, the next Local Number Portability Administrator (LNPA) for the United States, announced the successful transition of the Southeast Number Portability Administration Center (NPAC) Region to iconectiv on April 8, 2018. This marks the first regional cutover of NPAC data and services for Service Providers, Service Bureaus and Providers of Telecom-Related Services (PTRS), and it follows iconectiv’s successful transition of law enforcement services…
Apr 9, 2018
press release
Short Code Registry: New Features - Simplifying & Creating a Better Leading Experience
Learn about the new Account Administration and Delegate Leasing features added to the Short Code Registry, including:
Simplified account management through new administrator role and the ability to have multiple users per account and a delegate leaser option
Ability to easily migrate a code from one company to another
Enhanced status updates on impending transfers including, acknowledgement and receipt
Apr 6, 2018
press release
iconectiv Showcasing Latest Solutions for Enhancing Customer Engagement at 2018 PACE Show
TCPA compliance is critical for all companies that market via text or phone. The various regulations included in the TCPA make it difficult for even the most experienced companies to ensure that they are in compliance. Now, with changes to the TCPA regulations by the FCC, companies are having to evaluate their processes to ensure compliance.
What:
iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day,…
Apr 6, 2018
press release
MENA Telecom Leaders Discuss Fixed Asset Management, Virtual Networks
DUBAI, UAE – April 4, 2018 – The business impacts that new financial regulations and asset management challenges have on telecommunication companies in the region will be the focus of an executive summit, “Fixed Asset Management for the Telecom Industry,” that will be held in Dubai on April 11, 2018. Hosted by iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, the summit includes presentations from Zain Group,…
Apr 4, 2018
press release
New Enhancements for Leasing and Managing Short Codes for Consumer Engagement
BRIDGEWATER, N.J. – April 2, 2018 -- Mobile marketers who use Short Codes to extend the power of their consumer engagement campaigns will now enjoy new features that simplify how codes are leased and managed. Announced today by CTIA, who manages the country’s Short Code initiative, and iconectiv, the Short Code Registry administrator, the new functionality will be detailed during a free webinar titled Short Code Registry: New Features - Simplifying and Creating a Better Leasing Experience…
Apr 2, 2018
press release
Services for Law Enforcement Agencies and Marketers Successfully Transition to iconectiv
Telephone number ID and porting information services launch for law enforcement and businesses that must comply with federal TCPA regulations
Bridgewater, N.J. – March 5, 2018 – iconectiv, the next Local Number Portability Administrator (LNPA) for the United States, announced the successful transition of services providing telephone number identification and porting information to law enforcement, public safety agencies and businesses that must comply with the nation’s Telephone Consumer…
Mar 5, 2018
press release
iconectiv Announces Successful Transition of Nation’s Phone Number Identification Service for Marketers
Service provider and porting information helps businesses comply with federal TCPA regulations
Bridgewater, N.J. – March 5, 2018 – iconectiv, the next Local Number Portability Administrator for the United States, has announced the successful transition of the nation’s web-based telephone number identification and porting information service for businesses that must comply with the Telephone Consumer Protection Act (TCPA). The service successfully transitioned on March 4, 2018.
This…
Mar 5, 2018