In the news

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The PKI Guy examines how to end robocalls with Chris Drake of iconectiv

Currently over 75% of calls are left unanswered when it comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls. In October 2019, Americans were inundated with more than 2,000 robocalls every second, which is enough to put the annual total over 49 billion. Given this, the situation has progressively gotten worse and people are not trusting that what they see on the caller ID is correct. The SHAKEN/STIR framework aims to verify calling number information between networks.
Mar 31, 2020
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Robocalling faces a new Robocop with US TRACED Act

Robocalling has been an intrusive annoyance to millions of people on a day-to-day basis to the extent that they no longer pick up their phones to calls from outside their contact lists. Fortunately in the US, which saw more than 48 billion robocalls in 2018, regulation has been enacted to stamp out the practice. New legislation, called The Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (TRACED) could see robocallers fined up to US$10,000 per call by the Federal Communications Commission (FCC).
Mar 30, 2020
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Companies face fresh security risks from people working from home

Millions of people are working from home around the world as the coronavirus pandemic spreads and authorities plead for people to stay at home to slow the rate of contagion. Though people staying and working from home helps stop the spread of the virus, it increases the likelihood of companies getting hacked through weaknesses in employees’ home networks and misuse of VPN.
Mar 23, 2020
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Black Swan Solution Guide: Getting Porting History and Carrier Data to Verify Identity and Mitigate Account Takeovers

Not all risk intelligence sources are of equal value. Some are so important that ignoring them might prove disastrous. One intelligence source of increasing importance is getting real-time notice of changes to telephone number ports and the carrier-of-record. There are good reasons why this intelligence is so vital. Indeed, checking on the security and stability of the smartphone account is now considered critical by enterprises and identity aggregators in banking, e-commerce, insurance,…
Mar 6, 2020
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iconectiv Enables Consumers to Trust Calls, Text Messages and RCS Interactions

iconectiv developed the TruReach platform to give service providers a convenient, streamlined way to identify legitimate voice, SMS and RCS communications attuned to how those enter their network in a variety of ways. This verification is particularly valuable for businesses that have multiple service providers because they have operations around the U.S.
Feb 18, 2020
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iconectiv withdraws from MWC Barcelona 2020 over coronavirus-related concerns

BRIDGEWATER, NJ – February 10, 2020 - After closely monitoring the spread of the novel coronavirus and in reviewing travel recommendations from world health organizations, iconectiv has decided to withdraw its attendance at MWC Barcelona and all related events as we believe it is in the best interest of our employees to do so. As the largest telecom event in the world, MWC draws more than 100,000 attendees from nearly 200 countries. The sheer size and global nature of the event makes it…
Feb 10, 2020
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iconectiv awarded Chile MNP administration contract

Chile’s Ministry of Transportation and Telecommunication has awarded a 5-year contract to manage the country’s mobile number portability (MNP) database to Telcordia Technologies Chile, S.A. Under the terms of the contract, Telcordia Technologies Chile, S.A. will now continue as the MNP database manager until 2025.
Feb 4, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Strengthening Cyber Defenses: iconectiv’s Ongoing Commitment to Secure Communications During Cybersecurity Awareness Month

During Cybersecurity Awareness month, iconectiv reaffirms its commitment to robust security through ongoing assessments, trusted partnerships and certifications like ISO 27001:2022, ensuring businesses stay protected in an ever-evolving digital landscape.
Oct 24, 2024
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Expanding Global Access to Argentina’s Porting Data: A New Weapon Against Fraud and Risk

Businesses can now access Argentina’s porting data globally through iconectiv’s new agreement with the Number Portability Committee. This authoritative data empowers companies to enhance fraud prevention, assess risk, and protect customer trust while optimizing business processes.
Oct 7, 2024
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Steve Tang joins NMG: bridging the digital divide with FWA

The latest Network Media Group video explores the 5G Fixed Wireless Access (FWA) market and the impact of federal funding from RDOF and BEAD. With insights from iconectiv®’s Steve Tang, the discussion highlights how tools, like iconectiv TruOps® Common Language®, are improving network connectivity.
Oct 3, 2024
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“We’re on a Mission,” says new iconectiv Operativ Task Force

Meet the iconectiv Operativ Task Force, tackling the toughest global communications challenges. From fraud prevention to digital identity, these agents use real-world expertise to deliver trusted solutions. Explore their missions and see how iconectiv keeps industries connected and secure.
Oct 2, 2024
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Authoritative Mobile Phone Number Data Amps Up Fraud Prevention in the Finance Industry

See how leveraging authoritative mobile number data is transforming fintech fraud prevention. Insights like SIM tenure, porting history, and line type give financial institutions the edge in detecting scams, enhancing verification, and safeguarding customer transactions from fraud.
Sep 24, 2024
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New Video: BEAD Program, Efficiently Harness Federal Funding for Connectivity for All

Unlock the full potential of $42.5B in BEAD funding with iconectiv® TruOps® Common Language®. Join iconectiv’s Bob Grant as he breaks down how to streamline reporting, auditing and compliance to supercharge rural broadband efforts.
Sep 19, 2024
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600K Ways Telcos Can Maximize Efficiency, Competitiveness, Customer Satisfaction Daily

iconectiv® TruNumber® Gateway LSMS extends real-time phone number porting data across all departments, empowering U.S. and Canadian CSPs and telecom providers to enhance operational efficiency, streamline billing and improve customer satisfaction without network disruption.
Sep 10, 2024

Speaking Engagements

Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources.

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya.

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.

Chris Drake

Chris Drake

Chief Technology Officer

Chris Drake, Senior Vice President - Corporate and Business Development, at iconectiv, is responsible for internal and external technology initiatives including emerging opportunities in trusted communications, cybersecurity, mobile content, mobile identity, virtualization and M2M/IoT.

Drake began his career at Bell Northern Research and has over 25 years in the telecommunications industry. Prior to iconectiv, Chris held executive positions at Neustar, Sonus Networks, Telcordia Technologies as well as other companies.  Drake is also an executive advisor to technology startups and had worked with the Canadian Consulate Tech Accelerator @ NYC for many years. Drake contributes to various GSMA efforts including the Fraud and Security Group, The Networks Group, and the Industry Specification Approving Group. Drake is on the board and executive committee of the Alliance for Telecommunications Industry Solutions (ATIS), chair of the ATIS Technology and Operations Council.  Drake is a longstanding member of the CTIA cybersecurity working group, the Cybersecurity Advisory Board for the Pace University Seidenberg School of Computer Science and Information Systems, and has served on the Industrial Advisory Board for the Security and Software Engineering Research Center (S2ERC) for Georgetown and Ball State Universities through the National Science Foundation. Drake also serves on the FCC federal advisory committee, the North American Numbering Council.

speaking engagement

SIPNOC 2023

Chris Drake, iconectiv’s SVP of Corporate and Business Development, and Bob Grant, iconectiv’s Principal Product Manager, are speaking SIPNOC 2023, which will be held September 12-13, 2023 in Herndon, VA. Their sessions include: “The Future of End to End Branded Calling Using Authentication" and "Cross-Border Authentication."
Alberto

Alberto Apablaza

Account Director, LATAM at iconectiv

Alberto Apablaza, Account Director, LATAM at iconectiv, is responsible for the operations and implementation of the Number Portability in Chile and Argentina including managing new initiatives in the region. As a trusted business leader, Apablaza has demonstrated history of working in the Telecommunications Industry from the beginning of his career in Chile and then in South America. He has been involved in the Chile Number Portability from its conception where he led the project program in one of the most prominent carriers in Chile. Apablaza is a Computer Science Engineer with a Master Degree in Management in Technological Entrepreneurships.

speaking engagement

Telco Transformation LATAM

As a platinum sponsor, four members from iconectiv’s team will attend CONECTA LATAM's Telco Transformation LATAM, including Alberto Apablaza, Director of Account Manager, who will be speaking on August 30th. The two-day conference that will bring together industry experts to discuss the impact of 5G and AI.
john hayes

John Hayes

Senior Director, iconectiv

As Senior Director at iconectiv, John Hayes is responsible for leading the company’s global product cost analysis efforts, fixed asset management and regulatory compliance and reporting initiatives. With over more than 30 years of experience in telecommunications, Hayes has led strategic campaigns to improve network operations for global carriers centered around new investments, utilization and fixed operations. He has also advocated for effective regulatory compliance and reporting and spearheaded financial strategies to reduce carrier expenditures and increase cost savings.

speaking engagement

NMG: Towers, Neutral Hosts and Data Centers Session with iconectiv

In this discussion, iconectiv’s Senior Director, John Hayes, and The Network Media Group’s Publisher, Abe Nejad, discuss neutral hosts, data centers and their role in Telco and 5G rollout with other industry experts.
Chris Drake

Chris Drake

Chief Technology Officer

Chris Drake, Senior Vice President - Corporate and Business Development, at iconectiv, is responsible for internal and external technology initiatives including emerging opportunities in trusted communications, cybersecurity, mobile content, mobile identity, virtualization and M2M/IoT. 
Drake began his career at Bell Northern Research and has over 25 years in the telecommunications industry. Prior to iconectiv, Chris held executive positions at Neustar, Sonus Networks, Telcordia Technologies as well as other companies.  Drake is also an executive advisor to technology startups and had worked with the Canadian Consulate Tech Accelerator @ NYC for many years. Drake contributes to various GSMA efforts including the Fraud and Security Group, The Networks Group, and the Industry Specification Approving Group. Drake is on the board and executive committee of the Alliance for Telecommunications Industry Solutions (ATIS), chair of the ATIS Technology and Operations Council.  Drake is a longstanding member of the CTIA cybersecurity working group, the Cybersecurity Advisory Board for the Pace University Seidenberg School of Computer Science and Information Systems, and has served on the Industrial Advisory Board for the Security and Software Engineering Research Center (S2ERC) for Georgetown and Ball State Universities through the National Science Foundation. Drake also serves on the FCC federal advisory committee, the North American Numbering Council.

speaking engagement

Are We Ready for a Universal Registry of Known Telephone Numbers?

Join iconectiv’s Chris Drake, Senior Vice President - Corporate and Business Development, on June 12 when he moderates the “Are We Ready for a Universal Registry of Known Telephone Numbers?” webinar panel at KYC Summit 2023.
Alberto

Alberto Apablaza

Account Director, LATAM at iconectiv

Alberto Apablaza, Account Director, LATAM at iconectiv, is responsible for the operations and implementation of the Number Portability in Chile and Argentina including managing new initiatives in the region. As a trusted business leader, Apablaza has demonstrated history of working in the Telecommunications Industry from the beginning of his career in Chile and then in South America. He has been involved in the Chile Number Portability from its conception where he led the project program in one of the most prominent carriers in Chile. Apablaza is a Computer Science Engineer with a Master Degree in Management in Technological Entrepreneurships.

speaking engagement

NUMBER PORTABILITY, TELEPHONY: Update and Challenges

Join iconectiv’s Alberto Apablaza, LATAM Account Director, on May 17 as he hosts the NUMBER PORTABILITY, TELEPHONY: Update and Challenges session at Internet Day 2023 in Argentina.
john hayes

John Hayes

Senior Director, iconectiv

John Hayes, Head of Solutions Engineering at iconectiv, is responsible for leading the company’s activities that enable carriers to economically meet their rollout objectives and cost effectively support their service portfolio.

With more than 30 years of experience in telecommunications, Hayes has led engagements to improve network operations for global carriers centered around optimizing new investments, utilization embedded capabilities and leveraging carrier interworking.

He has also advocated the need for carriers to focus on establishing a robust data infrastructure that is consistently used across the business to obtain reliable insights that permit effective operational and capital efficiencies to be realized.

speaking engagement

The 5G playbook – What Do you Need to Deploy 5G?

5G may already be available in most of the U.S., but there are still many small operators that are in the beginning of their 5G transitions.  This panel discussion will talk about the spectrum, regulatory challenges, infrastructure needs and investment requirements to build a 5G network. In addition, it will discuss some of the unknowns that we are still learning about 5G, such as why operators have failed to fully monetize 5G at this point.
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources.

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya.

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.

speaking engagement

Superheroes Unite: Protecting and Defending the Communications Ecosystem

In the ever-expanding telecom universe, there are villains trying to corrupt the communications ecosystem. Fortunately, a legion of Trusted Communication Superheroes—each wielding unique special powers—are laser-focused on keeping people connected, businesses running and commerce flowing by identifying and verifying legitimate callers so that their voice traffic receives the proper authentication and is not inaccurately categorized as potentially suspicious or illegal. Get ready to take your place among the legion of Trusted Communication Superheroes who are mitigating suspicious activity and protecting businesses, communication providers and consumers every day.
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