In the news

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Who is calling and why? T-Mobile enhances caller ID in proof-of-concept

Aiming to boost customer confidence in picking up phone calls from unknown numbers, T-Mobile and partners completed a wireless call that used authenticated caller ID and showed details like company branding to provide more information about who was calling and why. The proof-of-concept, which the partners believe to be a first, was completed with First Orion, CTIA, Everbridge, iconectiv, NetNumber, Numeracle, and Twilio. T-Mobile used Rich Call Data (RCD) technology in combination with…
Jul 20, 2021
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Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud

If one ring scams are impacting your revenue and causing a lack of customer confidence, you are not alone. Each year, $1.82B is lost due to these scams, also known as “Wangiri,” according to reports from the CFCA. What started as a ploy directed to consumers has quickly expanded to businesses, including call centers. The Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act was passed to help you crack down on illegal robocalls. This past year, the act was altered to…
Jul 19, 2021
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T-Mobile US brings rich call data to caller ID for more protection against scammers

T-Mobile US has completed what it says is the first wireless call to combine authenticated Caller ID and Rich Call Data (RCD), powered by the Stir/Shaken framework and protocols to protect consumers from scammers. The call was performed with a premier group of tech firms, messaging industry stakeholders and voice service providers including First Orion, CTIA, Everbridge, iconectiv, NetNumber, Numeracle, and Twilio. The call was completed on T-Mobile’s voice network using First Orion…
Jul 19, 2021
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What would it take to get you to answer your phone again? T-Mo thinks it has an answer

There are two kinds of people in the world, says Grant Castle: Those who answer a call from an unknown number, and those who assume it’s a spam call and let it go to voicemail. Castle, who is VP of engineering services and quality assurance at T-Mobile US, would like to see a third: Someone who answers any call that is verified by the STIR/SHAKEN framework, but lets all the others go to voicemail. He envisions a time when deciding whether to take a call is much more like a well-organized…
Jul 19, 2021
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T-Mobile US adds rich data to Caller ID

T-Mobile US completed a wireless call combining authenticated caller ID with Rich Call Data (RCD), demonstrating a new way for consumers to recognize callers and for marketers to identify themselves to potential customers. RCD is part a protocol known as STIR/SHAKEN, which digitally validates voice calls as they pass from one network to another and is meant to reduce spam calls. Read more here.
Jul 16, 2021
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Pace Community Insight with iconectiv

Consumers have lost trust in calls and are missing out on important information. Jonathan Shulman with iconectiv shares ideas on how the industry can restore consumer trust in calls. Read more here.
Jul 7, 2021
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A common nomenclature enables new, 5G-powered business models, revenue opportunities (Reader Forum)

5G is extremely complex and has widespread impacts throughout the network. This introduces many challenges but also provides many new business opportunities. For instance, it will allow more devices to connect at faster speeds with lower latency than ever before. This will enable companies to partner with network providers to develop innovative services for both their customers and their own use. The 5G network transformation provides at least a decade’s worth of future proofing. And like LTE,…
Jul 7, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

With New Mandated OTS Switching Process on the Horizon, UK Communications Providers Have Viable Managed Access Provider Option

iconectiv offers choices for providers to meet the UK’s September 2024 deadlineWhat’s the News:  The One Touch Switch (OTS) deadline for the United Kingdom, set for 12 September 2024, mandates that communications providers (CPs) take specific steps to comply with OTS requirements. While this presents CPs with a unique opportunity to attract new customers through innovative services that facilitate seamless switching for UK residents, there are obstacles to navigate in reaching this goal…
Jun 12, 2024
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iconectiv Chief Technology Officer Elected to SIP Forum Board of Directors

Steve Tang to contribute his expertise and extensive experience in developing solutions for the seamless interconnection of devices, applications and networks to key industry organizationWhat’s the News:  Steve Tang, Chief Technology Officer at iconectiv, has joined the Board of Directors of the SIP Forum, a leading organization fostering interoperability and adherence to standardization efforts and advancing the adoption of the STIR/SHAKEN Call Authentication Framework, audio and video…
May 16, 2024
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Cross Border Call Authentication for Fighting Fraudulent Calls Takes the Stage at CABASE Internet Day

Trusted communications leader, iconectiv, examines interconnection challenges and protects networks from being misused and abused by fraudstersWhy: In Argentina, most consumers rely on mobile and internet communications to stay connected. In fact, according to a recent report, at the start of 2024, almost everyone in Argentina had at least one active cellular mobile connection (representing a penetration rate of 135%), while much of the country (more than 88%) had internet access. This…
May 16, 2024
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Today’s Digital Age Calls for Increased Protection of the Phone Number, says iconectiv

More than just a string of digits, phone numbers are a vital component for digital identities worldwideBRIDGEWATER, NJ – May 2, 2024 –  The market size for global digital identity solutions reached USD 27.51 billion in 2022 with projections indicating a steady expansion at a compound annual growth rate (CAGR) of 17.2% from 2023 to 2030, and for good reason: With modern society’s digital transformation, the spotlight on protecting and verifying the digital identity has intensified since…
May 2, 2024
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The Path to 5G Profitability for Data Centers, Towers and Real Estate Companies

iconectiv® TruOps™ Common Language® enables data center operators, towers and commercial real estate owners to maximize their visibility, competitiveness and revenue  What’s the News: A new iconectiv white paper explores how data center operators and commercial real estate companies can use Common Language to build awareness of their fiber, interconnection and tower/site portfolios. iconectiv will showcase Common Language during  Connect(X) 2024 in Atlanta on May 14.Why it…
Apr 30, 2024
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Upcoming Live Webinar Shines Light on Best Practices to Secure the Digital Identity

“Securing the Digital Frontier: Navigating Challenges and Best Practices in Digital Identity Verification” Webinar and Q&A to Feature iconectiv EVP Michael O’Brien What: In today’s digital landscape, much of our daily activities are heavily dependent on global communication networks. Regardless of the type of information exchange, we value the immense convenience offered by our mobile devices. As we deal with sensitive matters such as personal details and financial information,…
Apr 23, 2024
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How Financial Service Companies Are Using Phone Number Data to Mitigate Fraud

iconectiv’s Digital Identity platform leverages porting data for identity verification, fraud prevention and risk management.What’s the News? A new use case from iconectiv showcases how global financial services companies can use numbering data to bolster security measures and mitigate fraud. Why it Matters? As fraudsters increasingly target mobile devices and communication networks, iconectiv data exchanges flag recently ported phone numbers, offering a reliable method to verify the…
Apr 22, 2024

Speaking Engagements

Matthew Lear

Matthew Lear

Senior Director of Product Management

Matthew Lear, Senior Director of Product Management at iconectiv, is responsible for overseeing the Trusted Communications portfolio, focused on bringing increased trust in B2C communications in voice, messaging and data. 

With more than 25 years of technology and business leadership in the telecommunications industry, Lear has created product strategies and delivered enterprise and consumer products and solutions to market. Prior to iconectiv, Lear served as Director of Product Management at ZOS Communications, where he developed product strategies and delivered cloud and mobile device solutions focused on location-based services and contextual geo-fencing.

Lear graduated from Stevens Institute of Technology with a Master of Science degree in computer science and received his Bachelor of Science degree in computer science from Rutgers University.

speaking engagement

MEF Leadership Forum + MEET UP

The MEF and the Canadian Telecommunications Association are collaborating to bring the industry together in Toronto on Tuesday, July 18, 2023 for an all-day conference where they will focus on the most recent text messaging developments, including the role of trust, identity and interoperability. The event will also explore the significance of trust, identity, interoperability and other topics including: Keynotes and seminars from industry leaders Panel talks in which industry insiders…
Chris Drake

Chris Drake

Chief Technology Officer

Chris Drake, Senior Vice President - Corporate and Business Development, at iconectiv, is responsible for internal and external technology initiatives including emerging opportunities in trusted communications, cybersecurity, mobile content, mobile identity, virtualization and M2M/IoT. 
Drake began his career at Bell Northern Research and has over 25 years in the telecommunications industry. Prior to iconectiv, Chris held executive positions at Neustar, Sonus Networks, Telcordia Technologies as well as other companies.  Drake is also an executive advisor to technology startups and had worked with the Canadian Consulate Tech Accelerator @ NYC for many years. Drake contributes to various GSMA efforts including the Fraud and Security Group, The Networks Group, and the Industry Specification Approving Group. Drake is on the board and executive committee of the Alliance for Telecommunications Industry Solutions (ATIS), chair of the ATIS Technology and Operations Council.  Drake is a longstanding member of the CTIA cybersecurity working group, the Cybersecurity Advisory Board for the Pace University Seidenberg School of Computer Science and Information Systems, and has served on the Industrial Advisory Board for the Security and Software Engineering Research Center (S2ERC) for Georgetown and Ball State Universities through the National Science Foundation. Drake also serves on the FCC federal advisory committee, the North American Numbering Council.

speaking engagement

Are We Ready for a Universal Registry of Known Telephone Numbers?

Chris Drake, Senior VP, Corporate and Business Development at iconectiv, will moderate a panel on developing a Known Telephone Number TSA-like concept, on June 12. Traditional and non-traditional service providers panelists include Allyson Blevins, Senior Director Numbering Policy, Sinch; Mike Rudolph, CTO, YouMail, Melissa Blassingame, Senior Director Business Development, Twilio and T-Mobile US – Adrian Lazar Adler, Sr Manager, Business Assurance. With the growing and changing landscape of…
Alberto Apablaza

Alberto Apablaza

Account Director, LATAM at iconectiv

Alberto Apablaza, Account Director, LATAM at iconectiv, is responsible for the operations and implementation of the Number Portability in Chile and Argentina including managing new initiatives in the region. As a trusted business leader, Apablaza has demonstrated history of working in the Telecommunications Industry from the beginning of his career in Chile and then in South America. He has been involved in the Chile Number Portability from its conception where he led the project program in one of the most prominent carriers in Chile. Apablaza is a Computer Science Engineer with a Master Degree in Management in Technological Entrepreneurships.

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NUMBER PORTABILITY, TELEPHONY: Update and Challenges

Alberto Apablaza, iconectiv’s LATAM Account Director, will participate in a number portability session on May 17 at CABASE Internet Day 2023 in Argentina. Alberto will be joined by Nacho Ribeiro, IP Telephone Commission Coordinator and Jeff Pulver, founder of Vonage and pioneer in the field of Voice over Internet Protocol (VoIP). Topics to be discussed include: Recent fixed and mobile portability status updates Elimination of the “15” to call cell phones Changes to Argentina’s…
john hayes

John Hayes

Senior Director, iconectiv

John Hayes, Head of Solutions Engineering at iconectiv, is responsible for leading the company’s activities that enable carriers to economically meet their rollout objectives and cost effectively support their service portfolio.

With more than 30 years of experience in telecommunications, Hayes has led engagements to improve network operations for global carriers centered around optimizing new investments, utilization embedded capabilities and leveraging carrier interworking.

He has also advocated the need for carriers to focus on establishing a robust data infrastructure that is consistently used across the business to obtain reliable insights that permit effective operational and capital efficiencies to be realized.

speaking engagement

The 5G playbook – What Do you Need to Deploy 5G?

5G may already be available in most of the U.S., but there are still many small operators that are in the beginning of their 5G transitions.  This panel discussion will talk about the spectrum, regulatory challenges, infrastructure needs and investment requirements to build a 5G network. In addition, it will discuss some of the unknowns that we are still learning about 5G, such as why operators have failed to fully monetize 5G at this point. Panel participants include: Sue Marek,…
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources.

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya.

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.

speaking engagement

Superheroes Unite: Protecting and Defending the Communications Ecosystem

At Conecta Mexico, iconectiv’s Principal Product Manager, will take the stage to talk about how communications superheroes are keeping us all safe and connected. In the ever-expanding telecom universe, there are villains trying to corrupt the communications ecosystem. Fortunately, a legion of Trusted Communication Superheroes—each wielding unique special powers—are laser-focused on keeping people connected, businesses running and commerce flowing by identifying and verifying legitimate…
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources.

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya.

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.

speaking engagement

Cloud Comms Summit US

The Cloud Comms Summit is the leading and largest vendor-agnostic event for service providers focused on the Cloud Communications industry. Established by Cavell, the summit offers key findings from the latest Cloud Comms Market and Enterprise Insight Research Reports to help you understand the market. iconectiv’s Bob Grant, Director of Product Management, will be joining industry leaders to discuss on-going efforts to eliminate illegal robocalling and spoofing. Take the opportunity to…
speaking engagement

Not All Numbers Are Created Equal: Finding the Right Messaging Solution for Your Business

The business messaging landscape is constantly changing as new entrants disrupt the ecosystem. Nearly 70% of consumer brand interactions shifted to messaging during the pandemic, and this trend is expected to continue as nearly 65% of the global population send and receive SMS messages. As both businesses and consumers continue to lean into messaging, there are several options for them to consider – from short codes and 10-digit long codes (10DLC) to toll-free numbers, rich communications…