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In the news
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We need an industry-backed, tech-neutral resource to restore trust in voice communications
With illegal robocalls now representing nearly half of all unwanted calls in the U.S., consumers are opting to simply not pick up their phones. In fact, studies show that in the U.S. alone, 76% of calls from an unidentified or unfamiliar number are left unanswered, and 58% of consumers only answer calls from numbers they recognize.
A previous article exploring how businesses can protect their brands against the damages from illegal robocalls touched on industry initiatives that are helping…
Apr 1, 2022
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Scam attacks are on the rise, but can they be fully stopped or prevented?
The Covid pandemic has accelerated not only digital adoption but also the scale and spread of scams. Every month, over 4 billion scam calls are made globally, with 23% of Americans reporting that they've lost money due to such calls in 2021 alone.
During a panel session during Mobile World Congress Barcelona, George Cray, Senior Vice President at iconectiv, highlighted the growth in spoof calling and cited statistics revealing that 85 billion robocalls happen globally. He revealed that many…
Mar 17, 2022
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MWC22 gets ready to unleash connectivity
In a recent VanillaPlus article, Peter Ford, Executive Vice President of iconectiv, explained how digital transformation will have a significant impact on connectivity and communications, along with identity verification.
“Both are driving forces behind the acceleration of conversational commerce – completing customer e-commerce transactions through communications platforms likes Instagram and WhatsApp, for instance – and how businesses communicate with customers and how countries make…
Feb 25, 2022
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CSPs must adopt a common language to ensure optimised operations
Business strategies that involve 5G, edge computing and virtualized networking demand a universal structure for the deployment, interconnection and management of the physical and virtual assets these capabilities require. Essentially, the same terminology must be used to enable different domains within a communications service provider (CSP) to have visibility into each other and for external organizations, such as partners and vendors.
For this interview, Eyad Alqadi, Regional Sales…
Feb 25, 2022
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Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers
STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses. But phone calls from legitimate enterprises—such as a consumer’s bank, pharmacist, and doctor—are routinely NOT answered by consumers. So what “common language” or industry-adopted methodology will enable STIR/SHAKEN to evolve to its next level of usefulness?
The Q&A with iconectiv and CTIA about their joint initiative,…
Jan 7, 2022
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Tuning Your Selling Approach For 2022
The science of selling is constantly evolving. Over the last several decades, selling has become more capital intensive, data driven, and teamwork oriented. Several secular forces have been changing the nature of selling incrementally over time. Peter Ford, Head of Information Solutions Business at iconectiv, shares his insights on allocating the most effort toward the biggest customer opportunities.
Read more here.
Dec 28, 2021
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Trusted Communications: Authenticating Calls with Delegate Certificates
People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. The industry continues to advance the objective to restore consumer faith and confidence in answering our telephones. Central to achieving that objective is the ability to verify that the information of the calling party has been authenticated. That seems simple enough but considering that many businesses use…
Nov 5, 2021
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Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
CCA Convention discusses how illegal robocalls compromise communications; iconectiv stresses need to protect the legitimate as well as block the fake
BRIDGEWATER, N.J. – September 17, 2019 – Attendees at this year’s CCA Convention will benefit from a full update on the latest developments in the battle against illegal robocalls. Glenn Reynolds, Head of Government and Industry Affairs at iconectiv, will be among several industry stakeholders to highlight policy-related issues, including the progress being made in scam and spam robocall mitigation, one of the top issues impacting carriers today and a key focus of the 116th Congress during its…
Sep 17, 2019
press release
iconectiv to Serve as US Policy Administrator to Mitigate Illegal Robocalls
BRIDGEWATER, N.J. – August 28, 2019 – iconectiv, the authoritative partner of the communications industry, has signed the agreement to serve as U.S. Secure Telephone Identity Policy Administrator (STI-PA) for the FCC-endorsed ATIS-SIP Forum SHAKEN (Signature-based Handling of Asserted information using toKENs) — the industry-wide solution to mitigate illegal robocalls and help consumers once again trust their calling number displayed on their caller ID.
This industry-collaborative initiative…
Aug 28, 2019
press release
iconectiv Makes Key Contribution to ONAP Open Source to Help Accelerate Mobile Network Virtualization
BRIDGEWATER, NJ – August 27, 2019 - Published ahead of the industry’s Open Networking Summit next month in Antwerp, Belgium, the latest release of international specifications to help build future software-led mobile networks includes a key contribution from iconectiv®, a company which provides information services that help service providers operate and manage their communications networks globally.
The specifications have been published by the LF Networking’s Open Network Automation…
Aug 27, 2019
press release
Businesses Now Authorized to Leverage Number Porting Information for Fraud Mitigation and Risk Assessment
BRIDGEWATER, N.J. – August 21, 2019 – Mobile phone numbers now rival social security and driver license numbers as the personal identifier that consumers use to register for products and services. That ubiquity makes mobile numbers an attractive and powerful tool for identity thieves, who stole $14.7 billion in 2018 from 14.4 million U.S. consumers.
Now, with the introduction of PortData Validate from iconectiv, financial institutions, healthcare providers and other authorized businesses can…
Aug 21, 2019
press release
iconectiv successfully completes acquisition of CSF
Bridgewater, NJ -- AUGUST 20, 2019 -- iconectiv, an authoritative partner of the global communications industry, today announced the strategic acquisition of CSF.
“As the industry continues to evolve and a greater emphasis is placed on digital and trusted communications, iconectiv, too, is evolving,” said Richard Jacowleff, CEO and President of iconectiv. “The strategic acquisition of CSF will result in a stronger suite of offerings to our combined customer base, helping ensure…
Aug 20, 2019
press release
Rise of Anti-Spamming and Authentication Takes Center Stage at Upcoming Conference
BRIDGEWATER, NJ—iconectiv, the authoritative partner of the communications industry for more than 35 years, will speak at Twilio's Signal: Customer and Developer Conference 2019 to discuss the industry’s approach to stop illegal robocalls. With the exponential growth of illegal spam and scam calls reaching 85 billion globally in 2018, a 325% jump from 2017, consumer answer rates continue to rapidly deteriorate, creating lost revenue, diminished brand equity and customer satisfaction challenges…
Aug 5, 2019
press release
STI-GA Call for Certificate Authorities
WASHINGTON, DC — Implementation of STIR/SHAKEN is a critical mission in the fight against illegal robocalls and caller ID spoofing. The Secure Telephone Identity Governance Authority (STI-GA) manages the rollout of this solution and is seeking interest from organizations that would like to serve as STI Certificate Authorities (CAs).
The ATIS SHAKEN specifications (ATIS100084-E) note “the STI-CA serves as the Root CA for the STI certificates used to digitally sign and verify telephone calls…
Jul 9, 2019
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