In the news

article

WIA: How tower and data center operators can enable and monetize rapid 5G buildouts

iconectiv’s Head of Product, Mykola Konrad, emphasizes the necessity for tower and data center operators to embrace iconectiv® TruOps™ Common Language® in facilitating effective communication with communication service providers (CSPs), enhancing asset visibility and enabling efficient network planning to fully seize the opportunities of the 5G landscape.Read the full article here.
May 2, 2024
article

KSL 5 TV: NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams

Chris Drake, SVP at iconectiv, joins Matt Gephardt from KSL 5 TV to discuss NCAA March Madness ticket scams. Chris discusses the various types of fraud leading up to the tournament and how to avoid them.Watch the full segment here.
Mar 20, 2024
article

Forbes: Countering Fraud and Navigating Customer Experience Complexities

iconectiv’s Head of Information Solutions Business, Peter Ford, discusses the ongoing challenges confronting digital identity on a global scale, focusing specifically on the exploitation of phone numbers. Peter emphasizes the significance of verification processes like Know Your Customer (KYC) and Know Your Business (KYB), and the critical importance of preserving phone numbers' integrity for secure digital interactions. He advocates for collaborative efforts and innovative solutions to…
Mar 15, 2024
article

Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls

Michael O’Brien, Executive Vice President of Corporate Business Development at iconectiv, emphasizes collaborative efforts among regulators and communication service providers to combat challenges posed by a surge in fraudulent activities, using the “5 Rs of CX” framework to address issues such as trust-building, regulatory compliance, customer retention and infrastructure adaptability for a safer digital future. Read more on Pipeline.
Mar 11, 2024
article

VanillaPlus: How phone numbers define us

Tune in as Jim Morrish from VanillaPlus chats with Mike O’Brien, EVP of Business Development at iconectiv, about how phone numbers stay with us and remain the center of a person's digital identity.Watch now here.
Mar 8, 2024
article

VanillaPlus Issue 2 2024: iconectiv’s Mike O’Brien explains how verified identity will slam the door on fraud

Mike O’Brien, EVP of Business Development at iconectiv, is the cover story of VanillaPlus Issue 2 2024 as he discusses the pervasive threat of fraud targeting mobile devices and the importance of securing digital identity, with a focus on the role of phone numbers as a key identifier. He further explores the challenges businesses and consumers face in verifying identity and combating fraud in the digital age. The story emphasizes the significance of the phone number in this process and its…
Feb 26, 2024
article

Telecom Reseller: Fraudsters target personal phone numbers as iconectiv helps enterprises and others protect their brands

Michael O’Brien, Executive Vice President, Corporate Business Development at iconectiv, talks with Doug Green at Telecom Reseller about the challenges of securing personal phone numbers, emphasizing fraudsters' opportunistic exploitation for financial gain.Learn more here. 
Feb 20, 2024

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Ensuring Accurate Routing of Calls for Hard of Hearing, those Requiring Speech Communication Assistance

iconectiv Begins Serving as TRS Numbering Administrator for Internet-based Telecommunications Relay Services in the United States What’s the News: As the new provider of the Telecommunications Relay Services Number Directory for iTRS in the U.S., iconectiv is ensuring that people requiring hearing and speech communication assistance can continue to rely on landline and mobile phones to communicate. Why it Matters:  Hard of hearing and those requiring speech communication…
Dec 9, 2019
press release

Consumers pick up the phone when they have trusted information about the businesses calling them

With TruReach Intel, iconectiv answers the call for a way to compliment SHAKEN’s illegal robocall mitigation with proper identification of calls from legitimate businesses What’s the News: New solution helps service providers authenticate legitimate calls from businesses impacted by SHAKEN specification and the industry-wide crackdown on illegal robocalls. Why it Matters: Outbound calls from law-abiding enterprises and other organizations may be at risk of being treated as an unverified…
Dec 4, 2019
press release

Answering the Call: Industry to Share Expertise at SIPNOC 2019

BRIDGWATER, NJ – November 19, 2019 ­– With the industry firmly focused on radically reducing illegal robocalls, experts will gather at SIPNOC 2019 on December 3 to further address this critical issue. With 76% of all unidentified phone calls left unanswered, consumers and enterprises are looking to service providers to ensure that legitimate businesses are getting their calls answered by consumers. SIPNOC 2019 will be 100% focused on the new ATIS-SIP Forum SHAKEN framework which will help…
Nov 19, 2019
press release

Illegal robocalls, NFV implementation and telecom fraud take center stage for iconectiv at MWC Los Angeles

BRIDGEWATER, NJ – October 17, 2019 – While future 5G service plans and deployment updates can be expected to capture headlines at the upcoming Mobile World Congress in Los Angeles (October 22-24), iconectiv, a trusted, neutral provider of trusted communications platforms and solutions, will be drawing attention back to some of the key challenges facing service providers and their customers today. In particular, iconectiv will concentrate on solutions that can help speed the introduction of…
Oct 17, 2019
press release

The promise and peril of network virtualization

BRIDGEWATER, NJ – October 15, 2019 – Service providers want the technological flexibility, business agility and savings that Network Function Virtualization (NFV) promises, but they’re frustrated by its implementation complexity and cost and the fact that it requires additional work on top of all their other projects and initiatives. A new market brief from iconectiv®, NFV information as a service making virtualization practical, simple and telco-grade, explores the top four reasons why those…
Oct 16, 2019
press release

Experts Gather to Discuss Cybersecurity and Fraud during National Cyber Security Awareness Month

New York City – In 2018, $14.7 billion was stolen from 14.4 million U.S. consumers due to identity theft. As October is National Cybersecurity Awareness Month (NCSAM), top minds in the field will gather on October 16 and 17 at an event in New York City to discuss how to ensure that all Americans and businesses have the resources they need to be safer and more secure. What: Mobile phone numbers now rival social security and driver license numbers as the personal identifier that…
Oct 11, 2019
press release

Putting Trust Back into Communications takes Center Stage at Communications Fraud Conference

TUSCON, ARIZONA –Robocalls make up nearly half of all phone calls so frustrated consumers simply don’t answer incoming calls and businesses can’t get through to customers when they need to reach them. At the same time, phone numbers have become the defacto personal identifier for consumers and—if verified— can provide valuable information for companies looking to mitigate risk. As communications security professionals gather at this year’s Communications Fraud Control Association’s (CFCA)…
Oct 10, 2019