In the news

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WIA: How tower and data center operators can enable and monetize rapid 5G buildouts

iconectiv’s Head of Product, Mykola Konrad, emphasizes the necessity for tower and data center operators to embrace iconectiv® TruOps™ Common Language® in facilitating effective communication with communication service providers (CSPs), enhancing asset visibility and enabling efficient network planning to fully seize the opportunities of the 5G landscape.Read the full article here.
May 2, 2024
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KSL 5 TV: NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams

Chris Drake, SVP at iconectiv, joins Matt Gephardt from KSL 5 TV to discuss NCAA March Madness ticket scams. Chris discusses the various types of fraud leading up to the tournament and how to avoid them.Watch the full segment here.
Mar 20, 2024
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Forbes: Countering Fraud and Navigating Customer Experience Complexities

iconectiv’s Head of Information Solutions Business, Peter Ford, discusses the ongoing challenges confronting digital identity on a global scale, focusing specifically on the exploitation of phone numbers. Peter emphasizes the significance of verification processes like Know Your Customer (KYC) and Know Your Business (KYB), and the critical importance of preserving phone numbers' integrity for secure digital interactions. He advocates for collaborative efforts and innovative solutions to…
Mar 15, 2024
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Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls

Michael O’Brien, Executive Vice President of Corporate Business Development at iconectiv, emphasizes collaborative efforts among regulators and communication service providers to combat challenges posed by a surge in fraudulent activities, using the “5 Rs of CX” framework to address issues such as trust-building, regulatory compliance, customer retention and infrastructure adaptability for a safer digital future. Read more on Pipeline.
Mar 11, 2024
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VanillaPlus: How phone numbers define us

Tune in as Jim Morrish from VanillaPlus chats with Mike O’Brien, EVP of Business Development at iconectiv, about how phone numbers stay with us and remain the center of a person's digital identity.Watch now here.
Mar 8, 2024
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VanillaPlus Issue 2 2024: iconectiv’s Mike O’Brien explains how verified identity will slam the door on fraud

Mike O’Brien, EVP of Business Development at iconectiv, is the cover story of VanillaPlus Issue 2 2024 as he discusses the pervasive threat of fraud targeting mobile devices and the importance of securing digital identity, with a focus on the role of phone numbers as a key identifier. He further explores the challenges businesses and consumers face in verifying identity and combating fraud in the digital age. The story emphasizes the significance of the phone number in this process and its…
Feb 26, 2024
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Telecom Reseller: Fraudsters target personal phone numbers as iconectiv helps enterprises and others protect their brands

Michael O’Brien, Executive Vice President, Corporate Business Development at iconectiv, talks with Doug Green at Telecom Reseller about the challenges of securing personal phone numbers, emphasizing fraudsters' opportunistic exploitation for financial gain.Learn more here. 
Feb 20, 2024

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Expanding the Role of Toll-Free Voice Lines While Ensuring Consumer Trust

Expanding the Role of Toll-Free Voice Lines While Ensuring Consumer Trust BRIDGEWATER, N.J. – More than 42 million toll-free voice numbers are in use today, many of which are associated with the world’s most well-known brands. Originally used for cost-effective inbound calls, businesses are now expanding the power of toll-free numbers to one of the most preferred and trusted customer engagement channels—text messaging. And, with voice and texting scams on the rise, using toll-free…
May 4, 2020
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Live Webinar Co-hosted by iconectiv and VanillaPlus Focuses on Establishing Consumer Trust with RCS for Business Messaging

  Live Webinar Co-hosted by iconectiv and VanillaPlus Focuses on Establishing Consumer Trust with RCS for Business Messaging Experts to address the potential of next wave of messaging and importance of implementing user protection capabilities such as sender verification now What’s the News: Webinar to discuss the potential of Rich Communication Services (RCS) and the need to proactively secure Rich Business Messaging to prevent new forms of fraud and spam. Why it Matters:…
Apr 14, 2020
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Will Efforts to Block Illegal Robocalls Negatively Impact Legitimate Businesses?

New market brief examines why international business calls to the U.S. may be inadvertently blocked and looks at how to address the potential issues What’s the News: Legitimate calls originating outside the U.S. may be wrongly blocked by initiatives aimed at tackling illegal robocalls, creating a damaging impact on businesses. Why it Matters: The new Signature-based Handling of Asserted information using toKENs (SHAKEN) is designed to address illegal robocalling and help rebuild…
Mar 27, 2020
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¿Tendrán un impacto negativo sobre los negocios los esfuerzos por bloquear las llamadas automáticas ilegales?

  Un nuevo estudio de mercado examina por qué las llamadas comerciales internacionales hacia EE.UU. pueden ser inadvertidamente bloqueadas y analiza cómo responder a potenciales problemas.   Cuál es la noticia: Llamadas legítimas originadas desde fuera de EE.UU. se podrían estar bloqueando incorrectamente por las iniciativas que apuntan a manejar las llamadas automáticas ilegales, generando un impacto negativo para los negocios. Por qué es importante: El nuevo…
Mar 27, 2020
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Removing the Risk That Could Impede Adoption of Rich Business Messaging

Removing the Risk That Could Impede Adoption of Rich Business Messaging Verification and Trust Required for Rising New Service to Reach its Full Potential What’s the News: The rise of Rich Business Messaging, driven by the increasing availability of handsets supporting GSMA Rich Communication Services, opens the door to new forms of fraud and spam, putting users at risk. Why it Matters: Rich Business Messaging is poised to be the next wave of messaging technology offering enhanced…
Mar 24, 2020
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As Caller ID Spoofing and Illegal Robocalls Skyrocket, Regulators, Service Providers Can Restore Trust in Caller ID

As Caller ID Spoofing and Illegal Robocalls Skyrocket, Regulators, Service Providers Can Restore Trust in Caller ID iconectiv TruReach Certify is foundation of first national deployment of industry-standard calling number verification service What’s the News: iconectiv TruReach Certify is the foundation that ensures only legitimate and trusted entities can participate in the STIR/SHAKEN Caller ID ecosystem.  It helps service providers authenticate caller IDs from law-abiding…
Feb 19, 2020
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Strategizing to Mitigate the Misuse of Telecom Networks

iconectiv experts to speak at ITEXPO 2020 on how to reduce robocalls and mitigate the misappropriation of VoIP technology BRIDGEWATER, N.J. – February 6, 2020 – Shaping the future of trusted communications and a debate about upcoming technologies and trends await visitors at ITEXPO 2020, which takes place February 11-14 in Ft. Lauderdale, Florida. Experts from iconectiv will be taking the stage, focusing on strategies for the reduction of robo-driven spam calling and the best ways to…
Feb 6, 2020