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News & Events
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In the news
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Maximize Your Telecom Strategy: Common Language Reveals Critical Insights for BEAD Compliance
iconectiv’s Juan Carlos “JC” Ortiz, Principal-Corporate Business Development, and Mykola “Myk” Konrad, Senior Vice President-Head of Product, discuss how iconectiv® TruOps™ Common Language® codes simplify communication and management across data networks and telecom interconnections, enabling critical information exchange through operations support systems and other interface mechanisms. JC and Myk also explore Common Language’s role in the Broadband Equity, Access and Deployment (BEAD) program…
Jul 23, 2024
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Authority Magazine: protect against malicious AI: Steve Tang of iconectiv on developing an effective security strategy
In this Q&A interview, Steve Tang, Executive Vice President, Chief Technology Officer and Head of Engineering at iconectiv, joins David Leichner at Authority Magazine and dives into a conversation about the impact and importance of protecting the integrity of digital identity against malicious AI and the role it plays in the telecom industry. Tang also discusses how iconectiv navigates the balance between maintaining security and enabling innovation in an industry where AI is only growing…
Jul 18, 2024
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Forbes: Strength in Numbers: Maximizing AI’s Effectiveness Against Fraud
iconectiv’s Head of Information Solutions Business, Peter Ford, discusses the multifaceted role of AI in enhancing customer experiences, improving operational efficiency and combating fraud. Peter emphasizes the significance of leveraging AI for personalized interactions and streamlined processes while being aware of the potential misuse of AI by fraudsters. He underscores the importance of having access to authoritative and accurate phone number information to effectively prevent fraud and…
Jul 2, 2024
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Telecom Reseller: AI has changed the telecom landscape, giving fraudsters the ability to clone voices and perpetrate robocall scams at scale
Chris Drake, SVP at iconectiv, talks with Doug Green at Telecom Reseller about how fraudsters are using AI to create deepfake voice clones and what service providers, regulators and telecom vendors are doing to protect digital identities.Learn more here.
Jun 18, 2024
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Nilson Report: Telecom Data for Fraud Fighting from iconectiv
iconectiv understands the importance of mobile phone numbers as reliable account identifiers. Comprehensive services enable card issuers and merchants to validate numbers, detect potential fraud and comply with telecom regulations across over 100 countries. Short-code messages sent to customers are ensured to be legitimate, protecting businesses from spam and scams.Read more here.
May 31, 2024
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Total Retail: Short Codes are Long on Bottom-Line Benefits
iconectiv’s Senior VP, Head of Product, Mykola Konrad, discusses the enduring value of short codes in retail. Mykola explains how AI enhances message personalization, boosting sales and revenue and emphasizes the importance of short codes for secure e-commerce functions like PIN verification and two-factor authentication.Read the full article here.
May 30, 2024
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Enterprise Security Tech: AI-Driven Robocall Scams: How Fraudsters Are Cloning Voices to Deceive and Steal
iconectiv’s SVP, Corporate and Business Development, Chris Drake, examines how fraudsters use AI for voice-cloned robocalls, their impact on digital security and the measures to combat them in this Q&A with Enterprise Security Tech.Read the full article here.
May 20, 2024
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Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America
What’s the News: Text-enabled toll-free numbers are growing business-to-consumer engagement.
Why it Matters: As a preferred and trusted form of consumer communication, text messaging represents an untapped area of growth for customer engagement and toll-free numbers that can boost brand reputation and ROI.
Who’s it for: Telecom service providers, large enterprises, messaging aggregators and customer contact centers.
BRIDGEWATER, N.J. – November 18, 2020 –…
Nov 20, 2020
press release
GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging
iconectiv expert panelist to highlight how verification authorities support the Rich Business Messaging ecosystem and manage trust at scale
BRIDGEWATER, N.J. (October 26, 2020) – Consumers continue to embrace the digital transformation of the business-to-consumer (B2C) engagement channel as they look for new ways to enhance and simplify their lives. Rich Business Messaging over RCS is expected to bring an entirely new level of efficiency and effectiveness to the consumer experience,…
Oct 29, 2020
press release
Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020
iconectiv CTO Chris Drake explores the next wave of messaging and the role of sender verification for B2C RCS
BRIDGEWATER, N.J. (September 28, 2020) – Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. RCS includes AI-powered chatbots and other innovative features that have already begun revolutionizing business…
Sep 28, 2020
press release
MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience
iconectiv expert panelists to highlight the importance of building a foundation based on verification and authentication
BRIDGEWATER, N.J. (September 23, 2020) – The introduction of Rich Communication Services (RCS) and Rich Business Messaging (RBM) are expected to bring an entirely new level of efficiency and effectiveness to consumer engagement. Its open ecosystem, however, is vulnerable to the same malicious targets of traditional communications including voice, text and email. This…
Sep 28, 2020
press release
Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020
BRIDGEWATER, N.J. (July 28, 2020) – Businesses are exploring new ways to connect with their customers by adopting new communication platforms and emerging technologies all while addressing emerging complexities in existing channels. Illegal robocalls and call spoofing, new federal regulations and industry guidelines and an ever-changing messaging ecosystem are creating several challenges that the enterprise must navigate. iconectiv, the industry’s trusted communication partner, will host an…
Jul 28, 2020
press release
iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications
iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications
TruReach Toll-Free 8MS and TruReach Deliver Aerialink Win TMC Product of Year Awards
What’s the News: iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients.
Why it Matters: iconectiv’s TruReach Toll-Free 8MS and Deliver Aerialink platforms are being…
Jul 24, 2020
press release
iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program
Women in Cable Telecommunications (WICT) Leadership Program
iconectiv leaders to attend immersive leadership development program for the fourth consecutive year
What’s the News: iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program.
Why it Matters: This is the fourth consecutive year iconectiv has taken part in…
Jul 7, 2020
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