In the news

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STI-GA’s renewed partnership with ATIS and iconectiv to strengthen robocall mitigation

SDxCentral recently featured STI-GA's renewed agreements with ATIS and iconectiv, spotlighting their essential roles in advancing the SHAKEN framework. These partnerships empower service providers to ensure Caller ID accuracy and offer a more reliable telecom experience for consumers. As illegal robocalling continues to challenge the industry, ATIS and iconectiv’s ongoing commitment to SHAKEN reinforces a secure, adaptable and consumer-focused approach to call authentication and trust in…
Nov 7, 2024
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Telecompaper: iconectiv secures vital iTRS contract renewal, ensuring reliable communication access for millions

iconectiv has renewed its contract with the FCC to manage the Telecommunications Relay Services (TRS) Numbering Directory, a lifeline for millions who are hard of hearing or require speech assistance. This essential service enables seamless, accurately routed communications via landline and mobile phones, connecting individuals with family, friends, businesses and government agencies. As highlighted by Telecompaper, this renewal reinforces iconectiv’s commitment to accessible, reliable…
Nov 1, 2024
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Election year scams: iconectiv’s Chris Drake exposes how AI fuels fraud and threatens voter trust

As election season approaches, fraudsters are using AI to create more convincing scams that target voters and donors. In the latest Technology Reseller Podcast recorded at MWC Las Vegas, iconectiv’s Senior Vice President of Business Development, Chris Drake, explains how AI-powered schemes deceive people with fake donation requests and voter registration appeals, stealing money and personal information. These politically motivated scams can also harm brand reputations and disrupt…
Oct 14, 2024
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Intelligent CIO: Global access to Argentina’s porting data: a strategic move in fraud detection

iconectiv’s partnership with Argentina’s Number Portability Committee provides companies access to crucial phone number portability data, enhancing fraud prevention and customer verification. Featured in Intelligent CIO, Peter Ford, Executive Vice President of iconectiv, emphasizes that businesses can now utilize accurate, continuously updated data from a trusted source to improve risk management and compliance. This initiative strengthens efforts to mitigate fraud and protect customer trust…
Oct 10, 2024
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Tapping into 5G’s Profit Potential: How Data Centers and Mobile Providers Can Speak the Same Language

In a recent Data Center Dynamics piece, iconectiv’s Juan Carlos "JC" Ortiz highlights the immense revenue potential for data centers in the 5G era. To seize this opportunity, operators must align with mobile service providers by adopting common standards and frameworks. By "speaking the same language," data centers can improve connectivity, facilitate seamless 5G integration and open doors to new business ventures. As 5G drives digital transformation, those who adapt quickly will benefit from…
Oct 10, 2024
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A centralized phone database: the key to boosting customer experience and fraud prevention

The telephone number has become a crucial digital identifier. In today’s digital-first world, phone numbers are the key to verifying identity, making them a prime target for fraudsters. In the VanillaPlus Issue 4, iconectiv’s David Wilson shares with George Malim of VanillaPlus how centralized number portability databases can protect phone numbers from fraud by enhancing security and providing seamless user transitions. Learn more here.
Sep 27, 2024
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AI battling AI: iconectiv’s Steve Tang on leveraging authoritative phone number data to combat AI-driven fraud

As AI continues to evolve, so do the tactics of fraudsters who use it for malicious purposes. In an article with Unite.AI, iconectiv’s CTO, Steve Tang, explores how businesses can defend against AI-powered fraud by leveraging authoritative phone number intelligence. With cybercriminals using AI for deepfake voice scams, SIM swaps, and phishing, fraud prevention has never been more critical. By using trusted, continuously updated phone data, businesses can verify identities and stop fraudsters…
Sep 27, 2024

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America

  What’s the News: Text-enabled toll-free numbers are growing business-to-consumer engagement. Why it Matters: As a preferred and trusted form of consumer communication, text messaging represents an untapped area of growth for customer engagement and toll-free numbers that can boost brand reputation and ROI. Who’s it for: Telecom service providers, large enterprises, messaging aggregators and customer contact centers. BRIDGEWATER, N.J. – November 18, 2020 –…
Nov 20, 2020
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GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

iconectiv expert panelist to highlight how verification authorities support the Rich Business Messaging ecosystem and manage trust at scale BRIDGEWATER, N.J. (October 26, 2020) – Consumers continue to embrace the digital transformation of the business-to-consumer (B2C) engagement channel as they look for new ways to enhance and simplify their lives. Rich Business Messaging over RCS is expected to bring an entirely new level of efficiency and effectiveness to the consumer experience,…
Oct 29, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

iconectiv CTO Chris Drake explores the next wave of messaging and the role of sender verification for B2C RCS BRIDGEWATER, N.J. (September 28, 2020) – Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. RCS includes AI-powered chatbots and other innovative features that have already begun revolutionizing business…
Sep 28, 2020
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MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

iconectiv expert panelists to highlight the importance of building a foundation based on verification and authentication BRIDGEWATER, N.J. (September 23, 2020) – The introduction of Rich Communication Services (RCS) and Rich Business Messaging (RBM) are expected to bring an entirely new level of efficiency and effectiveness to consumer engagement. Its open ecosystem, however, is vulnerable to the same malicious targets of traditional communications including voice, text and email. This…
Sep 28, 2020
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Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020

BRIDGEWATER, N.J. (July 28, 2020) – Businesses are exploring new ways to connect with their customers by adopting new communication platforms and emerging technologies all while addressing emerging complexities in existing channels. Illegal robocalls and call spoofing, new federal regulations and industry guidelines and an ever-changing messaging ecosystem are creating several challenges that the enterprise must navigate. iconectiv, the industry’s trusted communication partner, will host an…
Jul 28, 2020
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iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications

iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications TruReach Toll-Free 8MS and TruReach Deliver Aerialink Win TMC Product of Year Awards What’s the News: iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients. Why it Matters: iconectiv’s TruReach Toll-Free 8MS and Deliver Aerialink platforms are being…
Jul 24, 2020
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iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program

Women in Cable Telecommunications (WICT) Leadership Program iconectiv leaders to attend immersive leadership development program for the fourth consecutive year What’s the News: iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. Why it Matters: This is the fourth consecutive year iconectiv has taken part in…
Jul 7, 2020