In the news

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WIA: How tower and data center operators can enable and monetize rapid 5G buildouts

iconectiv’s Head of Product, Mykola Konrad, emphasizes the necessity for tower and data center operators to embrace iconectiv® TruOps™ Common Language® in facilitating effective communication with communication service providers (CSPs), enhancing asset visibility and enabling efficient network planning to fully seize the opportunities of the 5G landscape.Read the full article here.
May 2, 2024
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KSL 5 TV: NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams

Chris Drake, SVP at iconectiv, joins Matt Gephardt from KSL 5 TV to discuss NCAA March Madness ticket scams. Chris discusses the various types of fraud leading up to the tournament and how to avoid them.Watch the full segment here.
Mar 20, 2024
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Forbes: Countering Fraud and Navigating Customer Experience Complexities

iconectiv’s Head of Information Solutions Business, Peter Ford, discusses the ongoing challenges confronting digital identity on a global scale, focusing specifically on the exploitation of phone numbers. Peter emphasizes the significance of verification processes like Know Your Customer (KYC) and Know Your Business (KYB), and the critical importance of preserving phone numbers' integrity for secure digital interactions. He advocates for collaborative efforts and innovative solutions to…
Mar 15, 2024
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Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls

Michael O’Brien, Executive Vice President of Corporate Business Development at iconectiv, emphasizes collaborative efforts among regulators and communication service providers to combat challenges posed by a surge in fraudulent activities, using the “5 Rs of CX” framework to address issues such as trust-building, regulatory compliance, customer retention and infrastructure adaptability for a safer digital future. Read more on Pipeline.
Mar 11, 2024
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VanillaPlus: How phone numbers define us

Tune in as Jim Morrish from VanillaPlus chats with Mike O’Brien, EVP of Business Development at iconectiv, about how phone numbers stay with us and remain the center of a person's digital identity.Watch now here.
Mar 8, 2024
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VanillaPlus Issue 2 2024: iconectiv’s Mike O’Brien explains how verified identity will slam the door on fraud

Mike O’Brien, EVP of Business Development at iconectiv, is the cover story of VanillaPlus Issue 2 2024 as he discusses the pervasive threat of fraud targeting mobile devices and the importance of securing digital identity, with a focus on the role of phone numbers as a key identifier. He further explores the challenges businesses and consumers face in verifying identity and combating fraud in the digital age. The story emphasizes the significance of the phone number in this process and its…
Feb 26, 2024
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Telecom Reseller: Fraudsters target personal phone numbers as iconectiv helps enterprises and others protect their brands

Michael O’Brien, Executive Vice President, Corporate Business Development at iconectiv, talks with Doug Green at Telecom Reseller about the challenges of securing personal phone numbers, emphasizing fraudsters' opportunistic exploitation for financial gain.Learn more here. 
Feb 20, 2024

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

A Successful Pilot: iconectiv, CTIA, Metaswitch and Verizon Address the Benefits of a Centralized Industry Registry for Verifying Voice Calls

Presented at the 2021 STIR/SHAKEN Summit, industry leaders discuss the current state of voice verification and the need for an industry trust engine     What:  Verification of voice calls is critical. Studies show that 71 percent of consumers no longer answer their phone, and 58 percent only answer calls from numbers they recognize. With the ever-growing number of options for enterprises to deliver phone calls, authentication efforts have become complex. Luckily,…
Sep 8, 2021
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AT&T, CTIA and iconectiv Discuss Efforts to Mitigate robocalls in the U.S.

What:  With the rise of unwanted robocalls, ignored or blocked legitimate calls have a negative impact on U.S. companies and consumers. To solve this challenge, iconectiv in partnership with CTIA created Registered Caller™—the industry-backed centralized registry for verifying voice calls. Registered Caller ensures that business entities and the telephone numbers they use get vetted, registered and verified, helping prevent legitimate calls from getting blocked or flagged as spam…
Aug 25, 2021
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iconectiv Recognized for Exceptional Robocall Mitigation Technology that Restores Trust Across Voice Communications

TruReach Certify Wins TMC 2021 Communications Solutions Product of the Year Award What’s the News: iconectiv’s TruReach Certify has been recently selected by TMC as a 2021 Communications Solutions Product of the Year Award recipient. Why it Matters: iconectiv’s TruReach Certify is being recognized for helping to mitigate illegal robocalls and caller ID spoofing, restoring consumer trust in voice communications. Who’s it for: Service providers, regulators and enterprises that rely on…
Aug 12, 2021
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As Distributed Workstyles Grow, iconectiv TruNumber Routing Helps Ensure Calls and Text Messages are Delivered Accurately and Cost-Effectively in 84 Countries

What’s the News: The pandemic’s impact on business continuity and workstyles has increased enterprises’ reliance on telecommuting and other highly distributed workforces. This trend increases the need to ensure that calls and text messages are always routed correctly to wherever employees are based, including offshore call centers, country or regional headquarters and other key business process operation facilities like an employee’s home.  Why it Matters: iconectiv's&nbsp…
Aug 5, 2021
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Legitimate Businesses, Telephone Companies Now Have More Options to Present Verified Caller ID to Consumers

 Delegate Certificate Use Case Approved in the SHAKEN Ecosystem What’s the News: Today’s announcement by the Secure Telephone Identity Governance Authority (STI-GA) approving the use of Delegate Certificates, paves the way for new tools to deliver trusted calls including expanding the use cases for Registered Caller™, the industry-backed telephone registry from CTIA and iconectiv, supporting voice service providers who choose to use Delegate Certificates when authenticating caller…
Jul 26, 2021
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iconectiv to Participate at Virtual SIP Forum 2021 STIR/SHAKEN Summit

STIR/SHAKEN Summit Spotlights International Impact and Upcoming Regulatory Requirements of Authenticating Voice Calls July 19-23, 2021 What: Presented by the SIP Forum, the 2021 STIR/SHAKEN Virtual Summit is a reprise of the special mid-year webinar series focused on the STIR/SHAKEN Call Authentication Framework. Who:  iconectiv will be joined by industry leaders to discuss the progress that has been made, the solutions that have emerged and the common industry standards that…
Jul 16, 2021
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T-Mobile and Partners Complete First-Ever Wireless Call with Rich Call Data

A key milestone towards protecting consumers from scammers and unwanted robocalls, T-Mobile, First Orion, and partners complete their first standards-based wireless call to combine authenticated Caller ID and Rich Call Data BELLEVUE, Wash. — July 16, 2021 — Spoofers beware. T-Mobile (NASDAQ: TMUS) today announced a key milestone in protecting consumers from scammers and making Caller ID even more trusted. Along with a premier group of technology companies, messaging industry stakeholders and…
Jul 16, 2021