In the news

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WIA: How tower and data center operators can enable and monetize rapid 5G buildouts

iconectiv’s Head of Product, Mykola Konrad, emphasizes the necessity for tower and data center operators to embrace iconectiv® TruOps™ Common Language® in facilitating effective communication with communication service providers (CSPs), enhancing asset visibility and enabling efficient network planning to fully seize the opportunities of the 5G landscape.Read the full article here.
May 2, 2024
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KSL 5 TV: NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams

Chris Drake, SVP at iconectiv, joins Matt Gephardt from KSL 5 TV to discuss NCAA March Madness ticket scams. Chris discusses the various types of fraud leading up to the tournament and how to avoid them.Watch the full segment here.
Mar 20, 2024
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Forbes: Countering Fraud and Navigating Customer Experience Complexities

iconectiv’s Head of Information Solutions Business, Peter Ford, discusses the ongoing challenges confronting digital identity on a global scale, focusing specifically on the exploitation of phone numbers. Peter emphasizes the significance of verification processes like Know Your Customer (KYC) and Know Your Business (KYB), and the critical importance of preserving phone numbers' integrity for secure digital interactions. He advocates for collaborative efforts and innovative solutions to…
Mar 15, 2024
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Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls

Michael O’Brien, Executive Vice President of Corporate Business Development at iconectiv, emphasizes collaborative efforts among regulators and communication service providers to combat challenges posed by a surge in fraudulent activities, using the “5 Rs of CX” framework to address issues such as trust-building, regulatory compliance, customer retention and infrastructure adaptability for a safer digital future. Read more on Pipeline.
Mar 11, 2024
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VanillaPlus: How phone numbers define us

Tune in as Jim Morrish from VanillaPlus chats with Mike O’Brien, EVP of Business Development at iconectiv, about how phone numbers stay with us and remain the center of a person's digital identity.Watch now here.
Mar 8, 2024
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VanillaPlus Issue 2 2024: iconectiv’s Mike O’Brien explains how verified identity will slam the door on fraud

Mike O’Brien, EVP of Business Development at iconectiv, is the cover story of VanillaPlus Issue 2 2024 as he discusses the pervasive threat of fraud targeting mobile devices and the importance of securing digital identity, with a focus on the role of phone numbers as a key identifier. He further explores the challenges businesses and consumers face in verifying identity and combating fraud in the digital age. The story emphasizes the significance of the phone number in this process and its…
Feb 26, 2024
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Telecom Reseller: Fraudsters target personal phone numbers as iconectiv helps enterprises and others protect their brands

Michael O’Brien, Executive Vice President, Corporate Business Development at iconectiv, talks with Doug Green at Telecom Reseller about the challenges of securing personal phone numbers, emphasizing fraudsters' opportunistic exploitation for financial gain.Learn more here. 
Feb 20, 2024

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Workshop Series Examines Global Measures to Restore Consumer Trust in Communications

iconectiv to participate in International Telecommunication Union workshop on November 29, at 7:00 a.m. ET What: Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. In 2020, North America and Europe alone received a total of 157.4 billion robocalls. Recognizing the far-reaching consequences of this growing problem and the need to regain and safeguard consumer trust, industry leaders launched robocall mitigation and anti-spoofing…
Nov 22, 2021
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Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications

CTIA, iconectiv, and T-Mobile share insights on ways to verify voice calls—including toll-free numbers—for legitimate callers What: In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. Thanks to industry collaboration, new efforts help verify caller information and restore consumer confidence in answering voice calls…
Nov 16, 2021
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How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue

Tune into the USTelecom Webinar on November 10, at 2:00pm ET What: Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. The volume of phone number porting means it can be difficult for service providers, SMS aggregators and VoIP providers to correctly and efficiently route phone calls and text messages. At the same time, they need to consider constant changes…
Nov 9, 2021
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Registered Caller Offers Companies Expanded Options to Take Advantage of STIR/SHAKEN for Verifying Caller Information

Take Advantage of STIR/SHAKEN for Verifying Caller Information What: Many enterprises and contact centers use multiple voice service providers and phone number types, including 10-digit long codes and toll-free numbers. As a result, voice service providers need a way to verify that the organization using a delegate certificate or toll-free number is authorized to do so for specific enterprises and phone numbers. The Secure Telephone Identity Governance Authority (STI-GA) approved the use…
Oct 20, 2021
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With Communications-Related Fraud on the Rise, Analyst Report Examines Identity Theft and Consumer Protection in the US

What’s the News: A special report from Technology Research Institute entitled, The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA, discusses the multi-layered blanket of security that provides timely—often real-time—protection from new, digital-enabled fraud threats, identity theft and account takeovers. Why it Matters: This comprehensive report highlights the erosion of trust in communications, examining the role of government agencies,…
Oct 5, 2021
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The Challenges and Opportunities of SHAKEN Going Global

Presented at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, iconectiv, Microsoft and Twilio discuss how service providers can best prepare for the September 28 deadline What: Earlier this year, the FCC announced that beginning September 28, 2021, U.S. intermediate providers and terminating voice service providers will be prohibited from accepting traffic from voice service providers not listed in the Robocall Mitigation Database (RMD). However, this measure may have unintended…
Sep 21, 2021
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How to Detect and Protect Against One-Ring “Wangiri” Fraud

iconectiv to share insights at the 2021 Telco Transformation LATAM Digital Summit on September 21 at 10:05 am ET What: For illegal robocallers, the goal isn't always getting you to answer. Sometimes, it's getting you to call back. That’s the intent of the one-ring scam. Known as “Wangiri,” a Japanese word for “one ring and cut,” it is a global scourge creating an illegal $1.82 billion industry, making it one of the top five communications fraud types. It targets unassuming victims by…
Sep 17, 2021