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In the news
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Maximize Your Telecom Strategy: Common Language Reveals Critical Insights for BEAD Compliance
iconectiv’s Juan Carlos “JC” Ortiz, Principal-Corporate Business Development, and Mykola “Myk” Konrad, Senior Vice President-Head of Product, discuss how iconectiv® TruOps™ Common Language® codes simplify communication and management across data networks and telecom interconnections, enabling critical information exchange through operations support systems and other interface mechanisms. JC and Myk also explore Common Language’s role in the Broadband Equity, Access and Deployment (BEAD) program…
Jul 23, 2024
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Authority Magazine: protect against malicious AI: Steve Tang of iconectiv on developing an effective security strategy
In this Q&A interview, Steve Tang, Executive Vice President, Chief Technology Officer and Head of Engineering at iconectiv, joins David Leichner at Authority Magazine and dives into a conversation about the impact and importance of protecting the integrity of digital identity against malicious AI and the role it plays in the telecom industry. Tang also discusses how iconectiv navigates the balance between maintaining security and enabling innovation in an industry where AI is only growing…
Jul 18, 2024
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Forbes: Strength in Numbers: Maximizing AI’s Effectiveness Against Fraud
iconectiv’s Head of Information Solutions Business, Peter Ford, discusses the multifaceted role of AI in enhancing customer experiences, improving operational efficiency and combating fraud. Peter emphasizes the significance of leveraging AI for personalized interactions and streamlined processes while being aware of the potential misuse of AI by fraudsters. He underscores the importance of having access to authoritative and accurate phone number information to effectively prevent fraud and…
Jul 2, 2024
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Telecom Reseller: AI has changed the telecom landscape, giving fraudsters the ability to clone voices and perpetrate robocall scams at scale
Chris Drake, SVP at iconectiv, talks with Doug Green at Telecom Reseller about how fraudsters are using AI to create deepfake voice clones and what service providers, regulators and telecom vendors are doing to protect digital identities.Learn more here.
Jun 18, 2024
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Nilson Report: Telecom Data for Fraud Fighting from iconectiv
iconectiv understands the importance of mobile phone numbers as reliable account identifiers. Comprehensive services enable card issuers and merchants to validate numbers, detect potential fraud and comply with telecom regulations across over 100 countries. Short-code messages sent to customers are ensured to be legitimate, protecting businesses from spam and scams.Read more here.
May 31, 2024
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Total Retail: Short Codes are Long on Bottom-Line Benefits
iconectiv’s Senior VP, Head of Product, Mykola Konrad, discusses the enduring value of short codes in retail. Mykola explains how AI enhances message personalization, boosting sales and revenue and emphasizes the importance of short codes for secure e-commerce functions like PIN verification and two-factor authentication.Read the full article here.
May 30, 2024
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Enterprise Security Tech: AI-Driven Robocall Scams: How Fraudsters Are Cloning Voices to Deceive and Steal
iconectiv’s SVP, Corporate and Business Development, Chris Drake, examines how fraudsters use AI for voice-cloned robocalls, their impact on digital security and the measures to combat them in this Q&A with Enterprise Security Tech.Read the full article here.
May 20, 2024
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
Workshop Series Examines Global Measures to Restore Consumer Trust in Communications
iconectiv to participate in International Telecommunication Union workshop on November 29, at 7:00 a.m. ET
What: Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. In 2020, North America and Europe alone received a total of 157.4 billion robocalls. Recognizing the far-reaching consequences of this growing problem and the need to regain and safeguard consumer trust, industry leaders launched robocall mitigation and anti-spoofing…
Nov 22, 2021
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Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications
CTIA, iconectiv, and T-Mobile share insights on ways to verify voice calls—including toll-free numbers—for legitimate callers
What:
In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. Thanks to industry collaboration, new efforts help verify caller information and restore consumer confidence in answering voice calls…
Nov 16, 2021
press release
How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue
Tune into the USTelecom Webinar on November 10, at 2:00pm ET
What: Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. The volume of phone number porting means it can be difficult for service providers, SMS aggregators and VoIP providers to correctly and efficiently route phone calls and text messages. At the same time, they need to consider constant changes…
Nov 9, 2021
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Registered Caller Offers Companies Expanded Options to Take Advantage of STIR/SHAKEN for Verifying Caller Information
Take Advantage of STIR/SHAKEN for Verifying Caller Information
What: Many enterprises and contact centers use multiple voice service providers and phone number types, including 10-digit long codes and toll-free numbers. As a result, voice service providers need a way to verify that the organization using a delegate certificate or toll-free number is authorized to do so for specific enterprises and phone numbers.
The Secure Telephone Identity Governance Authority (STI-GA) approved the use…
Oct 20, 2021
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With Communications-Related Fraud on the Rise, Analyst Report Examines Identity Theft and Consumer Protection in the US
What’s the News: A special report from Technology Research Institute entitled, The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA, discusses the multi-layered blanket of security that provides timely—often real-time—protection from new, digital-enabled fraud threats, identity theft and account takeovers.
Why it Matters: This comprehensive report highlights the erosion of trust in communications, examining the role of government agencies,…
Oct 5, 2021
press release
The Challenges and Opportunities of SHAKEN Going Global
Presented at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, iconectiv, Microsoft and Twilio discuss how service providers can best prepare for the September 28 deadline
What: Earlier this year, the FCC announced that beginning September 28, 2021, U.S. intermediate providers and terminating voice service providers will be prohibited from accepting traffic from voice service providers not listed in the Robocall Mitigation Database (RMD). However, this measure may have unintended…
Sep 21, 2021
press release
How to Detect and Protect Against One-Ring “Wangiri” Fraud
iconectiv to share insights at the 2021 Telco Transformation LATAM Digital Summit on September 21 at 10:05 am ET
What: For illegal robocallers, the goal isn't always getting you to answer. Sometimes, it's getting you to call back. That’s the intent of the one-ring scam. Known as “Wangiri,” a Japanese word for “one ring and cut,” it is a global scourge creating an illegal $1.82 billion industry, making it one of the top five communications fraud types. It targets unassuming victims by…
Sep 17, 2021