In the news

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The Genius is Within: Real Innovation Begins by Listening to the Right Voices

I recently came across a 1984 article written about Mervin J. Kelly, the legendary American physicist whose career with Bell Labs spanned 23 years and multiple positions, from Director of Research to Chairman of the Board and everything in between. Described as a motivator who asked the right questions and found the best people to answer them, he is hailed as the driving force that steered the famed research enterprise into solid-state physics, a novel field of study that resulted in the 1948…
Apr 22, 2020
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Member Spotlight | April 2020

At iconectiv, we are dedicated to helping you navigate the ever-changing communication landscape. New technologies have revolutionized the way brands and consumers connect and engage with one another. This has given rise to unforeseen challenges, such as a rise in illegal robocalling and caller-ID spoofing. As a result, confidence in the communications industry and new technology is declining. Our TruReach platform features four unique products to simplify processes and help you maintain…
Apr 2, 2020
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The PKI Guy examines how to end robocalls with Chris Drake of iconectiv

TPG: How big is the robocall and caller ID spoofing problem? CD: Currently over 75% of calls are left unanswered when it comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls. In October 2019, Americans were inundated with more than 2,000 robocalls every second, which is enough to put the annual total over 49 billion. In fact, illegal robocalls represented nearly half of all unwanted calls in 2019. VoIP technology advancements have allowed a massive…
Mar 31, 2020
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Robocalling faces a new Robocop with US TRACED Act

Robocalling has been an intrusive annoyance to millions of people on a day-to-day basis to the extent that they no longer pick up their phones to calls from outside their contact lists. This is costing carriers revenue due to fraudulent traffic pumping as well as for legitimate business rate calls and causing time-consuming delays for enterprises of all types. The good news is that recent US regulation to stamp out robocalling has been enacted and there are now robust verification solutions to…
Mar 30, 2020
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Companies face fresh security risks from people working from home

Millions of people are working from home around the world as the coronavirus pandemic spreads and authorities plead for people to stay at home to slow the rate of contagion. Though people staying and working from home helps stop the spread of the virus, it increases the likelihood of companies getting hacked through weaknesses in employees’ home networks and misuse of VPN. “The cats are away so the mice are playing,” said Karim Hijazi, CEO of Prevailion, a company that monitors cyber threats…
Mar 23, 2020
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Black Swan Solution Guide: Getting Porting History and Carrier Data to Verify Identity and Mitigate Account Takeovers

Not all risk intelligence sources are of equal value.  Some are so important that ignoring them might prove disastrous. One intelligence source of increasing importance is getting real-time notice of changes to telephone number ports and the carrier-of-record.  There are good reasons why this intelligence is so vital. Indeed, checking on the security and stability of the smartphone account is now considered critical by enterprises and identity aggregators in banking, e-commerce,…
Mar 6, 2020
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iconectiv Enables Consumers to Trust Calls, Text Messages and RCS Interactions

Americans were inundated with more than 58 billion robocalls in 2019—22 percent more than in 2018, USA Today reports. That’s conditioned people to let calls from unfamiliar or unidentified numbers drop into voicemail 76 percent of the time–assuming that their voicemail is even set up and isn’t already full. Voice isn’t the only channel negatively impacted by fraud. In 2018, the Federal Trade Commission received 93,331 complaints about unwanted text messages, including smishing (text message…
Feb 18, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Authoritative Mobile Phone Number Data Amps Up Fraud Prevention in the Finance Industry

iconectiv explains how financial institutions can use valuable phone data to help thwart account takeovers, money laundering and other vulnerabilitiesBRIDGEWATER, NJ – September 24, 2024 –  With mobile phones and phone numbers now serving as the primary way for more than 3 billion people worldwide to identify themselves when buying and selling online, conducting financial transactions, opening accounts, verifying their age and authenticating themselves to contact centers, fraudsters are…
Sep 24, 2024
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New Video: BEAD Program, Efficiently Harness Federal Funding for Connectivity for All

Experts from The Rural Broadband Association, iconectiv and The Futurum Group Discuss Bringing Broadband to Rural AmericaWhat: To enhance broadband connectivity and close the digital divide, the United States federal government has allocated $42.5 billion through the Broadband Equity Access and Deployment (BEAD) Program. While these earmarked funds hold great promise for rural America, ensuring they are used as effectively as possible means that all stakeholders must have access to reporting,…
Sep 19, 2024
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600K Ways Telcos Can Maximize Efficiency, Competitiveness, Customer Satisfaction Daily

600K Ways Telcos Can Maximize Efficiency, Competitiveness, Customer Satisfaction Daily•   What’s the News: Communications Service Providers (CSPs) and Providers of Telecom Related Services (PTRS) can now drive additional simplicity and cost efficiencies by extending phone number porting intelligence across their entire organization. •    Why it Matters: Porting data enables finance, customer service and other departments to optimize routing, rating,…
Sep 10, 2024
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Mobile Phone Numbers Are Core to Good Customer Experience, says iconectiv

As a key digital identity data source for reducing fraud, mobile numbers also deliver slew of business benefits from minimized churn to increased revenueBRIDGEWATER, NJ – August 22, 2024 – As online payment fraud costs are projected to skyrocket to $91 billion by 2028, businesses are seeking innovative solutions to protect their bottom line while enhancing customer satisfaction. The answer lies in the ubiquitous mobile phone number, which has become the preferred digital identity method for…
Aug 22, 2024
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Ericsson announces sale of iconectiv

 iconectiv is a US subsidiary of Ericsson acquired in 2012, and a provider of network number portability solutions and data exchange servicesThe divestment will allow iconectiv to continue its growth trajectory under the new ownership of Koch Equity Development LLCEricsson (NASDAQ: ERIC) announces that it has entered into a binding agreement with Koch Equity Development LLC in relation to the sale of iconectiv (the “Transaction”).Ericsson’s cash benefit from the Transaction, after the…
Aug 16, 2024
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Koch Equity Development Signs Agreement to Acquire Telecommunications Solutions Leader iconectiv

Demonstrates KED's strategic focus on telecommunications software and data servicesWICHITA, Kan., Aug. 16, 2024 /PRNewswire/ -- Koch Equity Development LLC ("KED"), the principal investment and acquisition arm of Koch, Inc., today announced an agreement to acquire iconectiv, LLC, a telecommunications solutions leader, from Ericsson (NASDAQ: ERIC), the global supplier of mobile communication and connectivity solutions for service providers and enterprises, and affiliates of Francisco Partners, a…
Aug 16, 2024
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Powering a Global Stand Against Robocalls: ATIS and iconectiv Collaborate with Bandwidth and Microsoft to Lead Industry-Wide Initiative

ATIS, iconectiv Trial Industry Robocall Initiative With Bandwidth, Microsoft to Mitigate Unwanted Robocalls Globallyiconectiv is leading the global effort to combat unwanted robocalls by deploying cross-border call authentication through the SHAKEN protocol, ensuring that legitimate calls are securely authenticated and protected worldwide.August 15, 2024 — Washington, DC and Bridgewater, NJ.  ATIS and iconectiv today announced a new robocall mitigation initiative to combat unwanted…
Aug 15, 2024

Speaking Engagements

Matthew Lear

Matthew Lear

Senior Director of Product Management

Matthew Lear, Senior Director of Product Management at iconectiv, is responsible for overseeing the Trusted Communications portfolio, focused on bringing increased trust in B2C communications in voice, messaging and data.

With more than 25 years of technology and business leadership in the telecommunications industry, Lear has created product strategies and delivered enterprise and consumer products and solutions to market. Prior to iconectiv, Lear served as Director of Product Management at ZOS Communications, where he developed product strategies and delivered cloud and mobile device solutions focused on location-based services and contextual geo-fencing.

Lear graduated from Stevens Institute of Technology with a Master of Science degree in computer science and received his Bachelor of Science degree in computer science from Rutgers University.

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MEF Leadership Forum Americas – Business Messaging & AI

The MEF Leadership Forum Americas aims to bring the industry together in Miami, Florida, on Tuesday, March 19, 2024, for an all-day conference where industry experts will explore what it means to Know Your Customer (KYC), Know Your Customer’s Customer (KYCC), and Know Your Traffic (KYT).Matt Lear, iconectiv’s Senior Director of Product Management, will participate as a panelist in the “One Message Many Paths: The State of Text Messaging in North America” session. To connect with iconectiv…
Juan Carlos Ortiz

Juan Carlos Ortiz

Principal for Corporate Business Development

Juan Carlos Ortiz is a Principal for Corporate Business Development at iconectiv. He is responsible for contributing to the continued product evolution within the TruOps platform. Ortiz has 34 years of experience in the Telecommunications sector performing work for customers worldwide. His expertise has focused on the analysis of the financial feasibility and risk profile of new communications service provider programs across a broad spectrum of domain areas. Ortiz holds a master’s degree in Operations Research and Decision Sciences from the New Jersey Institute of Technology and a bachelor’s degree in Industrial Engineering from the University of Puerto Rico. He is a Certified Project Management Professional (PMP) by the Project Management Institute. 

Chris Bain

Chris Bain

Director, Common Language Services

Chris Bain, Director, Common Language Services at iconectiv is responsible for establishing and evolving the industry naming standards that comprise TruOps Common Language. His 40+ years of process automation experience include various aspects of inventory management and service provisioning. Additionally, he contributes to technical forums in support of the industry.

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CCA Webinar with iconectiv

In partnership with CCA, iconectiv is hosting a webinar on October 25, 2023, at 1 p.m. ET, titled "Advancing Connectivity for All with a Common Language." iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development, and Chris Bain, Director of Common Language Services, will explore how iconectiv®'s TruOps™ Common Language® is a pivotal tool in aiding service providers with their network planning and expansion efforts to connect underserved areas using broadband access. Join us…
Michael Obrien headshot

Michael O'Brien

Executive Vice President, Business Development

Michael O’Brien is Executive Vice President of Corporate Business Development at iconectiv. He is responsible for executing on the company’s strategy and driving new pathways of sustainable growth.

A skilled industry veteran, O’Brien has more than 35 years of experience in the mobile communications industry. Prior to joining iconectiv, he served as Group Vice President of Strategy and Corporate Development at Syniverse, where he focused on product and geographic expansion to support the company’s strategic priorities.

O’Brien was named one of the Top 25 Most Influential People in the Roaming and Interconnect Industry by Rocco Research in 2020. He holds a Bachelor of Computer Science Degree from the University of Virginia, School of Engineering and Applied Sciences.
 

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HIYA State of the Call

HIYA’s State of Call Summit aims to bring the telecom industry together in New York City on Thursday, October 5, 2023, for an all-day conference. Industry experts will delve into the realm of spam and fraud calls, discussing:How spam and fraud are changing voice callsTheir impact on carriers, businesses and consumersStrategies for the industry to unite and safeguard consumers to reestablish trustInsights from Hiya’s data and researchMichael O’Brien, iconectiv’s Executive Vice President,…
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources.

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya.

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.

Chris Drake

Chris Drake

Chief Technology Officer

Chris Drake, Senior Vice President - Corporate and Business Development, at iconectiv, is responsible for internal and external technology initiatives including emerging opportunities in trusted communications, cybersecurity, mobile content, mobile identity, virtualization and M2M/IoT.

Drake began his career at Bell Northern Research and has over 25 years in the telecommunications industry. Prior to iconectiv, Chris held executive positions at Neustar, Sonus Networks, Telcordia Technologies as well as other companies.  Drake is also an executive advisor to technology startups and had worked with the Canadian Consulate Tech Accelerator @ NYC for many years. Drake contributes to various GSMA efforts including the Fraud and Security Group, The Networks Group, and the Industry Specification Approving Group. Drake is on the board and executive committee of the Alliance for Telecommunications Industry Solutions (ATIS), chair of the ATIS Technology and Operations Council.  Drake is a longstanding member of the CTIA cybersecurity working group, the Cybersecurity Advisory Board for the Pace University Seidenberg School of Computer Science and Information Systems, and has served on the Industrial Advisory Board for the Security and Software Engineering Research Center (S2ERC) for Georgetown and Ball State Universities through the National Science Foundation. Drake also serves on the FCC federal advisory committee, the North American Numbering Council.

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SIPNOC 2023

SIPNOC 2023 will focus on the call authentication ecosystem and the continuing efforts to eliminate illegal robocalls. iconectiv's Bob Grant, Director of Product Management, and Chris Drake, SVP of Corporate and Business Development, will be speaking on September 12 and 13. Their sessions, "Cross Border Call Authentication" and "The Future of End-to-End Branded Calling Using Authentication," highlight global telecom collaboration for communication security. Catch Bob's, "Cross Border Call…
Don Holloway

Don Holloway

VP of Information Solutions

Don Holloway is Vice President of Information Solutions at iconectiv. He is responsible for leading solutions that simplify the trusted information exchange process on a global scale. 

A veteran of both the music and telecom industries, Don was involved in automation for ATM and frame relay provisioning, mobile application ecosystems, and enterprise mobile network initiatives. His work extends from the AT&T Bell Labs, to the RCA David Sarnoff Labs, where he worked in commercial electronics research and development.

He was involved in the early development of the computer music labs at Columbia and Princeton Universities, and helped commercialize music technologies that included FM digital synthesis, digital recording and in-ear monitoring. He has worked with a broad range of musicians, including Bon Jovi, Celine Dion, Stevie Wonder, and Peter Gabriel.

Holloway holds a Bachelor of Science degree in Business Administration from Thomas Edison State University and a Master of Business Administration degree in Corporate Entrepreneurship from the Lehigh University College of Business.

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MEF Connects: The Future of Fraud Prevention

The MEF CONNECTS: The Future of Fraud Prevention aims to bring the industry together in London on Tuesday, September 5, 2023, for an all-day conference where industry experts will explore the rising concern of fraud in mobile communications including: Regulatory Responses Messaging Fraud Identity Protection AI’s role Best Practices Don Holloway, iconectiv’s Vice President of Information Solutions, will be participating as a panelist for the session “How Regulatory…
Alberto Apablaza

Alberto Apablaza

Account Director, LATAM at iconectiv

Alberto Apablaza, Account Director, LATAM at iconectiv, is responsible for the operations and implementation of the Number Portability in Chile and Argentina including managing new initiatives in the region. As a trusted business leader, Apablaza has demonstrated history of working in the Telecommunications Industry from the beginning of his career in Chile and then in South America. He has been involved in the Chile Number Portability from its conception where he led the project program in one of the most prominent carriers in Chile. Apablaza is a Computer Science Engineer with a Master Degree in Management in Technological Entrepreneurships.

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Telco Transformation LATAM

iconectiv is a platinum sponsor for the Telco Transformation LATAM conference, hosted by CONECTA LATAM. The two-day conference will bring together market experts in Rio de Janeiro, Brazil on August 29-30 focusing on topics such as new market trends, challenges and threats in Digital Transformation, AI, Big Data, and more. The event will also explore the influence of AI technologies like ChatGPT, as well as other subjects including: Growing cyber risks 5G networks and…
john hayes

John Hayes

Senior Director, iconectiv

As Senior Director at iconectiv, John Hayes is responsible for leading the company’s global product cost analysis efforts, fixed asset management and regulatory compliance and reporting initiatives. With over more than 30 years of experience in telecommunications, Hayes has led strategic campaigns to improve network operations for global carriers centered around new investments, utilization and fixed operations. He has also advocated for effective regulatory compliance and reporting and spearheaded financial strategies to reduce carrier expenditures and increase cost savings.

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NMG: Towers, Neutral Hosts and Data Centers Session with iconectiv

Senior Director at iconectiv, John Hayes, and Publisher at The Network Media Group, Abe Nejad, discuss neutral hosts, data centers and their role in Telco and 5G rollout with Futurum Research’s Ron Westfall, Orkay Consulting’s Ravi Puvvala and AvidThink’s Roy Chua. Watch the full segment here. On-Demand August 3rd - Towers, Neutral Hosts and Data Centers: The Impact on Telcos and 5G Rollouts. — The Network Media Group