iconectiv has an immediate opening for an attorney with experience primarily in the data privacy and data security areas at its Corporate Headquarters in Bridgewater, NJ. This position will report to the Deputy General Counsel and be part of a small, but extremely busy Legal and Contracts team. 

Responsibilities:

The qualified candidate for this position would be expected to: 

• Support the company’s data privacy and data security programs, and assist with developing, updating, and maintaining policies and procedures relating to data privacy, data security, export control, and intellectual property.
• Keep current with new laws, regulations and developments in the privacy area and provide advice regarding the impact that these laws, regulations and developments may have on the company’s products and services.
• Assist with corporate governance and legal compliance support for both the company and its international subsidiaries.
• Provide legal support for potential M&A opportunities.
• Work closely with other attorneys and the Contract Management team on any additional matters which may require support, including risk assessment of contractual terms and conditions and negotiating alternative contractual language.

 Required Skills:  

• J.D. from an ABA accredited law school with excellent academic credentials and admission to the NJ state bar.
• 3-5 years of legal experience, preferably in-house and preferably in support of telecommunications, information services, or technology software and services businesses. 
• Knowledge and experience analyzing and applying federal, state, and global laws related to data privacy and data security, including regulations and requirements, such as GDPR, CCPA/CPRA etc.
• Experience providing general legal support and advice with respect to corporate compliance, governance, contracts, intellectual property, and/or export control preferred.
• Strong negotiation, analytical, and drafting skills.
  • Ability to absorb new concepts rapidly, comprehend complex financial and business concepts, balance risks, and find creative solutions to challenging issues. 
• Excellent oral and written communication skills.
• Ability to treat sensitive/confidential information with appropriate discretion.
• High energy, self-starter with a “can-do” attitude, strong drive for results and a demonstrated passion for understanding and meeting company needs.
• Demonstrated ability to work both independently, as well as collaborate with cross functional teams to achieve high quality results.
• US Citizenship required

Responsibilities:

Your role as an IT Operations Analyst I/NOC I Engineer is to ensure service platform health and integrity through system, application, network, security, and database monitoring. In this position, you will play a crucial role in the Network Security Operations Center (NSOC) by being a key member of the service solution monitoring team.  In addition to monitoring, you will be required to provide support to the Customer Service and Operations Engineering teams to assist in troubleshooting service/system issues, collecting system/application/performance data, managing trouble tickets, performing notifications and escalations and system and application sanity testing.

As an IT Operations Analyst I/ NOC I Engineer you will have the following responsibilities:

• Must be available to work 24x7 rotating shifts including day, swing, nights, weekends, and holidays.
• Production and Test environment application and security (SIEM) platform monitoring for alarms, performance and security issues on systems, applications, databases, and network/customer connectivity.
• Manage alarm events and technical application issues – creating, modifying, troubleshooting and closing trouble tickets and routing issues to appropriate teams or vendors to be investigated and provide assistance wherever needed or requested.
• Perform assigned daily, weekly, and monthly operations maintenance duties.
• Perform basic system administrator functions such as: alarm detection, correlation and resolution; capture and review error logs, capture and analyze trace data, platform sanity testing, run performance and capacity analysis reports and provide overall system administration assistance whenever needed or requested.
• Support platform maintenance and testing initiatives.
• Support/Perform Project Tasks, Requirements, and other Operations deliverables, as requested.
• Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
• Generate and maintain operational and technical documentation to support the development and/or improvement of all Operations initiatives - M&Ps, Standard Operations Procedures, MoPs, Testing Execution Records, and Technical Administration Guides.
• Mandatory attendance at staff meetings and training seminars.
• Successful completion of NOC Certification Training Curriculum.

Required Qualifications:

• UNIX/Linux/Solaris experience and system administration knowledge.
• Previous experience in Network or Service Operations Center, technical troubleshooting, customer support, monitoring systems and knowledge of ticket and incident management, resolution, and escalation processes.
• Knowledge of IT service operations and management. Experience in a customer care and technical support in an IT environment.
• Proficiency with Microsoft Office Applications Suite and SharePoint.
• Proficiency with Written and Oral communications and documentation.
• Familiarity with ITIL standards, ServiceNow, Testing, Number Portability, Telecommunications and Networking is a plus.
• Personal Attributes: Must be a Team-player; good organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
• Associate degree, college or equivalent experience in technology related field.
• Minimum of 2 years of relevant working experience.
• Must have US Citizenship

Responsibilities:

iconectiv is integral to the provisionig and monitoring of mobile messsaging in the form of SMS short codes in the U.S. We are striving to be the messaging powerhouse of the Industry by offering a broad range of competitive messaging offers, forming a strong partner ecosystem and being the partner of choice for regulatory agencies around the world. 

We are looking for our Director/Senior level Product Manager who as an inspring member of the team, will provide overall direction for the messaging and marketing portfolio strategy. This exciting role is responsible for the development of a portfolio vision, user personas, the articulation of the value proposition and the assessment of competitiveness and portfolio health of the overall messaging portfolio.

This position reports to the Sr. VP/Head of Product Management and is a member of the Product Management Leadership Team. As a member of the Team, the successful candidate will need to demonstrate ability to innovate, collaborate, be result oriented and a problem-solver in a fast-paced organization.
  

• Work collaboratively with partners in Sales, R&D and PLM to develop marketing and messaging strategies and strategic roadmap plans.
• Analyze market and competitive conditions, laying out a portfolio vision that is differentiated and delivers outstanding value based on customer demands.
• Clearly articulate portfolio strategies and business value to the entire organization so the intent behind new product categories is clear.
• Engage with Sales, Customer Units and Customers to educate on portfolio vision and strategies and the value proposition of the message portfolio.
• Identify and develop compelling ideas for the portfolio’s future development that can be articulated and rationalized with proof points to the organization.
• Run or participate in cross-functional and cross business line strategy projects.
• Coordinate definition, alignment, approval and tracking of the Objectives and Key Result framework that guides all Portfolio and Product Management activities.

Requirements:

• 7+ years in B2B SaaS with demonstrated experience in market driven new product initiatives with business cases; plus driving to success criteria in accordance with a “gate/approval process” for providing new software products and expanded market offers.
• 5+ years experience with either mobile marketing or messaging  applications/technologies such as WhatsApp, RCS, SMS. Expertise in SMS security threats is desirable.
• Strong business development skills and prior success with partnerships as the go to market vehicle. 
• Highly desired, knowledge of competitive landscape of SMS/MMS/RCS aggregator and infrastructure vendor community worldwide. Appreciation of global telecoms SMS business models.
• Must possess excellent written communication and presentation skills and business acumen.
• The ability to travel up to 25% both domestic and internationally or as required by this position is a must.
• US Citizenship required

iconectiv has an immediate opening for an attorney at its Corporate Headquarters in Bridgewater, NJ. This position will report to the Deputy General Counsel and be part of a small, but extremely busy Legal and Contracts team. 

Responsibilities:

The qualified candidate for this position would be expected to: 

• Support the company’s data privacy and data security programs, and assist with developing, updating, and maintaining policies and procedures relating to data privacy, data security, export control, and intellectual property.
• Keep current with new laws, regulations and developments in the privacy area and provide advice regarding the impact that these laws, regulations and developments may have on the company’s products and services.
• Assist with corporate governance and legal compliance support for both the company and its international subsidiaries.
•  Provide legal support for potential M&A opportunities.
•  Provide risk assessment of contract terms and conditions and offer alternative approaches to mitigate risk, including negotiating alternative contractual language. 
• Work closely with other attorneys and Contract Management team on any additional matters which may require support.

Required Skills:  

• J.D. from an ABA accredited law school with excellent academic credentials and admission to the NJ state bar.
• 3-5 years of legal experience, preferably in-house and preferably in support of telecommunications, information services, or technology software and services businesses. 
• Knowledge and experience analyzing and applying federal, state, and global laws related to data privacy and data security, including regulations and requirements, such as GDPR, CCPA/CPRA etc.
• Experience providing general legal support and advice with respect to corporate compliance, governance, contracts, intellectual property, and/or export control preferred.
• Strong negotiation, analytical, and drafting skills.
  • Ability to absorb new concepts rapidly, comprehend complex financial and business concepts, balance risks, and find creative solutions to challenging issues. 
• Excellent oral and written communication skills.
• Ability to treat sensitive/confidential information with appropriate discretion.
• High energy, self-starter with a “can-do” attitude, strong drive for results and a demonstrated passion for understanding and meeting company needs.
• Demonstrated ability to work both independently, as well as collaborate with cross functional teams to achieve high quality results.
• US Citizenship required

**Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person

Responsibilities:

Test automation engineer responsible for developing test automation suite using Selenium WebDriver and Robot framework in Python.

Requirements:

• 4+ years of experience in web (single and multi page applications) and backend/API testing and automation
• 2 years (or more) of experience in test automation using Selenium WebDriver and Robot framework in Python
• Experience in test environment setup, test case design and development, execution, analysis, coverage, and reporting
• Experience in Python coding
• Experience in developing test fixtures using HTML/CSS / JavaScript 
• Experience in SQL and databases (MySQL or Oracle)
• Experience with Linux (RedHat Linux) and Windows OS and scripting

**Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person

 Additional Skills:

• Solid understanding of Jenkins automation/ CI/CD
• Solid SDLC knowledge
• Experience working in Agile environment with tight schedules
• US Citizenship required